I’m extremely impressed with Joo Casino! The site is easy to navigate, with a sleek design and a wide variety of games, including slots, table games, and live casino options. Withdrawals are fast, and... See more
Company replied
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See what reviewers are saying
I have been with Jo a while now,and………..Unfortunately I personally haven’t had a huge win,but with those runs of bad luck comes those good luck runs ,all worth it god games good service,never a drama... See more
Company replied
Biggest ripoffs ive come across, id give them minus 5 stars if i could, still got over $5000 of winnings in there that i cant get out and was won from my own money and none of their bonuses. The so ca... See more
I know I've done a couple reviews on Joo Casino. There are just too many good things to say about them.From their awesome customer service people, to the inviting atmosphere, and the warm bonuses, (I... See more
Company replied
Company details
Written by the company
Joo Casino has an extensive selection of over 2,500 games to keep you entertained. From slots to live dealer titles, there’s something for everyone, regardless of their preference. The quality and diversity of our games are thanks to our partnership with over 80 providers. Our list includes top names like Playson, Ainsworth, Mascot, BetSoft, Wazdan, NetEnt, Evoplay Entertainment, and Evolution. We also work with upcoming developers like SmartSoft, Zillion, IGTech, Igrosoft, Nucleus Gaming, TrueLab, and Pipa. After your first Joocasino login, you’re qualified to receive a welcome bonus. The offer includes a matched deposit bonus of up to €1,800 and 150 free spins spread through your first three transactions. However, the welcome bonus is only the tip of the iceberg; there are other generous offers you can claim on our platform. These include cash offers and bonus spins to enjoy some free rounds at exciting slot games. We also have a rewarding VIP program to honor our most loyal players. All you need to do is register on the platform, deposit, and choose your preferred game to play for real money. The payment methods on an online casino gambling site contribute to your overall experience. You can deposit and cash out using debit and credit cards like MasterCard or cryptocurrencies, including Bitcoin and Ethereum. Joo Casino has obtained a license from the jurisdiction of Curacao, which shows that it is a legal online gambling platform. Aside from a license, JooCasino takes extra precautions to ensure that your personal and financial details are safe. Our players are our top priority, and we do all that we can to ensure that your time on our gambling platform is pleasurable with 24/7 customer support. So, what are you waiting for? Visit joocasino.com, sign up, and you can enjoy some of the best online casino games. We have enough slots, poker rooms, and rewards to keep you glued to your screen.
Contact info
United States
- support@joocasino.com
- www.joocasino.com
3.9
Great
611 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
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Fast gaming, withdrawal with everything
Highly reccomend playing this casino has fast withdrawal process, different payment options, also enjoyable games and the bonuses you recieve are worth the money you spend!
August 9, 2024
Unprompted review
Reply from Joo Casino
Thank you so much for your fantastic review! We’re so glad to hear you had a positive experience!
If you have any further comments or need assistance, feel free to reach out.
Reply from Joo Casino
Thank you so much for your fantastic review! We’re so glad to hear you had a positive experience!
If you have any further comments or need assistance, feel free to reach out.
Worst ever
Worst ever. I had one thing left to complete the verification and then they blocked me from sending documents. I tried the alternative they said to try but didn’t work. I talked to someone via email then they quit responding. Seems like they want to keep it and not pay me. They have 4000.00 of mine in there that I can’t get out. Wouldn’t recommend
JOO CASINO to my worst enemy.
November 15, 2024
Unprompted review
Reply from Joo Casino
We’re truly sorry to hear about the frustration you experienced during your account verification process. We understand how important it is to complete this step smoothly and as quickly as possible, and we regret that it wasn’t a seamless experience for you. Verification can sometimes take time due to the need to ensure security and compliance, but we appreciate your patience during the process.
We can see that your account is now verified, and we are pleased that you were able to successfully complete your withdrawal and access your funds. If you ever encounter any further issues or need assistance in the future, please don’t hesitate to reach out to our support team. We are always here to help and ensure you have the best possible experience with us.
Once again, we apologize for the inconvenience, and we’re happy that everything is now resolved. Thank you for your understanding.
Best casino ,everything on point!!!*****
November 7, 2024
Unprompted review
Reply from Joo Casino
We greatly appreciate your review! We can’t wait to welcome you back for even more exciting adventures and rewarding experiences.
Reply from Joo Casino
Thank you for your review! Our team works hard to keep things exciting for our players. We appreciate your feedback! Happy gaming!
Reply from Joo Casino
Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience with us.
We can’t wait to welcome you back for even more exciting adventures and rewarding experiences.
Reply from Joo Casino
Vielen Dank für Ihre freundlichen Worte! Wir freuen uns sehr zu hören, dass Sie eine wunderbare Erfahrung bei uns gemacht haben. Wir können es kaum erwarten, Sie wieder willkommen zu heißen für noch aufregendere Abenteuer und bereichernde Erlebnisse.
Reply from Joo Casino
Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience with us.
We can’t wait to welcome you back for even more exciting adventures and rewarding experiences.
Very good casino
I play here since month, its great! Ok i pay more in than become out, but sometimes a little bit. Not a big Win since beginning and i think its impossible, but this casino makes fun so much. Every week new free spins, or vip . An my vip Manager is the best, answering very fastly an help who she can. I am funny to find this casino
October 4, 2024
Unprompted review
Reply from Joo Casino
Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience with us.
We can’t wait to welcome you back for even more exciting adventures and rewarding experiences.
Not a bad spot at all
November 5, 2024
Unprompted review
Reply from Joo Casino
Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience with us.
We can’t wait to welcome you back for even more exciting adventures and rewarding experiences.
Totally stoked
I cashed out part of the winnings, and the rest should keep me playing here for a few more months
October 21, 2024
Unprompted review
Reply from Joo Casino
Thank you for the 5-star review! We're thrilled that you had such a great experience, and we hope to see you back here very soon!
Fast loading games
Fast loading games, numerous bonus offers, excellent customer service and a diverse selection of games of all types.
October 22, 2024
Unprompted review
Reply from Joo Casino
Thank you for the 5-star review! We're thrilled that you had such a great experience, and we hope to see you back here very soon!
I'm much more comfortable playing right here
October 18, 2024
Unprompted review
Reply from Joo Casino
Thank you for the 5-star review! We're thrilled that you had such a great experience, and we hope to see you back here very soon!
It`s a card player`s paradise!
I`ve found some new favorites thanks to this. I just wish they would send notifications of these releases a little sooner.
October 15, 2024
Unprompted review
Reply from Joo Casino
Thank you for your feedback! If you have any further comments or need assistance, feel free to reach out.
Terrible
I had a very frustrating experience with this casino. They asked me to verify my account using a site called Sumsub, but the site wasn't working. I uploaded proof that the site wasn't functioning and followed their instructions to upload my documents in an alternative location they provided. Despite this, they rejected my withdrawal, claiming I hadn't uploaded the documents to Sumsub, even though I explained the issue. This situation is extremely disappointing and has caused unnecessary delays
October 11, 2024
Unprompted review
Reply from Joo Casino
Dear Player,
Thank you for sharing your experience with us. We sincerely apologize for the frustration you've encountered during the verification process. We understand how important it is to have a smooth experience when it comes to account verification and withdrawals.
Please know that we take such matters seriously and will investigate the issue with the Sumsub platform and the alternative upload process. It's our goal to ensure that all players can complete their verifications without unnecessary complications.
If you haven't already, please reach out to our customer support team directly with your case details. They will be able to assist you further and help resolve the situation as quickly as possible.
We appreciate your patience and understanding.
Sincerely,
Joo Casino Team
I know that there are plenty of casinos…
I know that there are plenty of casinos like that, but this is the first one I`ve decided to stay for a while
October 1, 2024
Unprompted review
Reply from Joo Casino
Thank you for taking the time to share your positive experience; it really means a lot to us! If you have any further comments or need assistance, feel free to reach out.
I've had some big wins here
I've had some big wins here, and the withdrawal process was quick. That is enough to make me leave a good comment since a lot of casinos fail to deliver even these things.
October 1, 2024
Unprompted review
Reply from Joo Casino
We’re thrilled to hear about your big wins and that you found our withdrawal process quick and efficient! Thank you for taking the time to share your positive experience; it really means a lot to us.
Perfect for seasonal players
I play mostly during the holiday seasons, and this casino turns them into a fun and festive experience thanks to its themed promotions and games. Christmas and Halloween will be specially fun, with special bonuses and themed slots that capture the holiday spirit.
September 24, 2024
Unprompted review
Reply from Joo Casino
Thank you for your positive feedback! We appreciate your support and look forward to continuing to enhance your experience with us.
I love playing blackjack here
I love playing blackjack here. The odds are fair, and the game runs smoothly. It`s a great environment for both luck games and games you need to switch on your brain, with plenty of opportunities to win.
September 5, 2024
Unprompted review
Reply from Joo Casino
Thank you so much for your wonderful feedback! Your support means a lot to us! We look forward to welcoming you back for more exciting games and rewarding moments!
I got hooked on the games and had some…
I got hooked on the games and had some good winnings. Deposit and withdrawals went smoothly, which is always a plus
September 17, 2024
Unprompted review
Reply from Joo Casino
Thank you for the amazing review! Your support means a lot to us!
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