I’m extremely impressed with Joo Casino! The site is easy to navigate, with a sleek design and a wide variety of games, including slots, table games, and live casino options. Withdrawals are fast, and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been with Jo a while now,and………..Unfortunately I personally haven’t had a huge win,but with those runs of bad luck comes those good luck runs ,all worth it god games good service,never a drama... See more
Company replied
Biggest ripoffs ive come across, id give them minus 5 stars if i could, still got over $5000 of winnings in there that i cant get out and was won from my own money and none of their bonuses. The so ca... See more
I know I've done a couple reviews on Joo Casino. There are just too many good things to say about them.From their awesome customer service people, to the inviting atmosphere, and the warm bonuses, (I... See more
Company replied
Company details
Written by the company
Joo Casino has an extensive selection of over 2,500 games to keep you entertained. From slots to live dealer titles, there’s something for everyone, regardless of their preference. The quality and diversity of our games are thanks to our partnership with over 80 providers. Our list includes top names like Playson, Ainsworth, Mascot, BetSoft, Wazdan, NetEnt, Evoplay Entertainment, and Evolution. We also work with upcoming developers like SmartSoft, Zillion, IGTech, Igrosoft, Nucleus Gaming, TrueLab, and Pipa. After your first Joocasino login, you’re qualified to receive a welcome bonus. The offer includes a matched deposit bonus of up to €1,800 and 150 free spins spread through your first three transactions. However, the welcome bonus is only the tip of the iceberg; there are other generous offers you can claim on our platform. These include cash offers and bonus spins to enjoy some free rounds at exciting slot games. We also have a rewarding VIP program to honor our most loyal players. All you need to do is register on the platform, deposit, and choose your preferred game to play for real money. The payment methods on an online casino gambling site contribute to your overall experience. You can deposit and cash out using debit and credit cards like MasterCard or cryptocurrencies, including Bitcoin and Ethereum. Joo Casino has obtained a license from the jurisdiction of Curacao, which shows that it is a legal online gambling platform. Aside from a license, JooCasino takes extra precautions to ensure that your personal and financial details are safe. Our players are our top priority, and we do all that we can to ensure that your time on our gambling platform is pleasurable with 24/7 customer support. So, what are you waiting for? Visit joocasino.com, sign up, and you can enjoy some of the best online casino games. We have enough slots, poker rooms, and rewards to keep you glued to your screen.
Contact info
United States
- support@joocasino.com
- www.joocasino.com
3.9
Great
611 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's a good casino I have played on…
It's a good casino I have played on here for a few years now and it's great
June 8, 2025
Unprompted review
Reply from Joo Casino
Dear Missy Holly,
We appreciate your continued trust and kind words! It’s great to have you with us for so long.
Warm wishes,
Joo Casino
The games are cool
The games are cool, I'm recognizing familiar ones and meeting new ones. payouts are fast and deposits are very good too.... I
June 7, 2025
Unprompted review
Reply from Joo Casino
Dear Ivan Kostic,
Thank you for your great feedback! We're glad you enjoy the mix of familiar and new games, as well as our fast payouts and smooth deposits.
Best regards,
Joo Casino
Great Bonus and Support
June 7, 2025
Unprompted review
Reply from Joo Casino
Dear Peer Bjerstedt,
Thanks for the great review! We’re happy to provide excellent bonuses and support for you.
Kind regards,
Joo Casino
Fun games
Fun games, lot of games to choose from. Site is very easy to use, and great promotion
April 29, 2025
Unprompted review
Reply from Joo Casino
Dear Mary Hogan,
We appreciate your kind words! It's great to hear you like our game variety, user-friendly site, and promotions.
Warm wishes,
Joo Casino
Reply from Joo Casino
Dear Santiago Hadroj,
Thanks for the great review! We're happy to provide a top gaming experience for you.
Kind regards,
Joo Casino
Nice bonuses
June 5, 2025
Unprompted review
Reply from Joo Casino
Dear Christoph Rekittke,
We appreciate your kind words! It's great to hear you like our bonus offers.
Warm wishes,
Joo Casino
I've been a happy member of joo casino…
I've been a happy member of joo casino for over a year and overall I've had some great experiences with some good payouts
I'd recommend joo casino to anyone who's looking for a decent casino to try there luck
Goodluck
June 12, 2024
Unprompted review
Reply from Joo Casino
Thank you so much for your kind words and for being with us for over a year — we truly appreciate your loyalty! We're very happy to hear that you've had great experiences and enjoyed some good payouts.
We did notice, however, that your review includes only one star. If that was unintentional, we’d be grateful if you could update your rating to better reflect your experience. Every review means a lot to us, and your support helps us continue to improve and grow.
Wishing you the best of luck in your future games!
Bad Lying site
Wanted to give me a bonus and flagged my account as a duplicate i dont even have a duplicate account or my friend or smth else. Thank you, dont play here
May 10, 2025
Unprompted review
Reply from Joo Casino
Thank you for your feedback. Please note that when we detect a duplicate account, it doesn't necessarily mean that you personally created a second account. A duplicate connection can also result from:
- Using the same device as another player,
- Sharing the same IP address or living at the same address,
- Using the same phone number,
- Using the same payment methods, etc.
According to our Terms and Conditions, such connections are not allowed, and bonus restrictions may apply in these cases. We understand this can be frustrating, but these measures are in place to ensure fairness for all players. If you believe this was flagged in error, please feel free to contact our support team for a detailed review.
Nice bonuses
Good variety of bonuses! And lots of games! Website has a good feel to it and very easy to navigate!
June 7, 2025
Unprompted review
Reply from Joo Casino
Dear Joshy,
We appreciate your kind words! It’s great to know you like our bonuses, games, and user-friendly website. Your satisfaction means a lot to us.
Best regards,
Joo Casino
Don’t use it often but good experience.
June 7, 2025
Unprompted review
Reply from Joo Casino
Dear Kyle caffrey,
We appreciate you sharing your thoughts! It’s great to know your experience has been positive, and we look forward to welcoming you again anytime.
Best regards,
Joo Casino
Joo Casino is the best👍
June 7, 2025
Unprompted review
Reply from Joo Casino
Dear BOŠTJAN Grobljar,
Thanks for your awesome review! We're happy to be your favorite casino and will keep working hard to provide you with the best experience.
Kind regards,
Joo Casino
Best online casino going 5 stars from me
June 5, 2025
Unprompted review
Reply from Joo Casino
Dear Baris Altun,
We truly appreciate your fantastic review and 5 stars! It's wonderful to know you enjoy playing with us.
Warm wishes,
Joo Casino
Quick payouts
Quick payouts, insane selection of games, can never get boring!
June 2, 2025
Unprompted review
Reply from Joo Casino
Dear Zan Rihter,
Thank you for your fantastic feedback! We’re thrilled to hear you enjoy our quick payouts and vast game selection. We’re here to keep the excitement going!
Best regards,
Joo Casino
My experience as a long term Joo casino…
My experience as a long term Joo casino vip player for over 5 years…. The platform is easy to login and deposit and navigate through for the most basic casino or phone users who deposit and play online plus the live chat if you have any issues makes it so much better if there’s any issues plus there are always deposit bonuses and vip free cash bonuses and spins great casino and if you win and choose to withdraw funds in your account with maximum 2 hours 😊 10/10 casino
June 5, 2025
Unprompted review
Reply from Joo Casino
Thank you so much for your fantastic review! We look forward to providing you with many more enjoyable gaming experiences.
Joo Casino is my favorite online pokies site 😊
Joo Casino is my favorite online casino. I play on many but always return to Joo Casino as they have the best games with RTP. I have also had a lot of wins and the verification process was easy and the withdrawal process was easy and fast. If you want to try out online pokies I would definitely recommend Joo Casino.
June 4, 2025
Unprompted review
Reply from Joo Casino
Dear Nicole Sow,
We’re thrilled to hear that Joo Casino stands out as your top choice! Thank you for trusting us and sharing your positive experience.
Kind regards,
The Joo Casino Team
Recommend Joo
Kind customer support. Loads of games to play. Software is up to date and fast. Speedy withdrawal times. Great promotions and even level up bonuses are quite frequent.
June 3, 2025
Unprompted review
Reply from Joo Casino
Dear Georgia Cook,
Thank you for your wonderful feedback! We’re delighted to hear you enjoy our kind customer support, vast game selection, and fast withdrawals. We’re always working to provide the best experience for you.
Best regards,
Joo Casino Team
Amazing platform advise anyone to jump…
Amazing platform advise anyone to jump in and have fun
June 3, 2025
Unprompted review
Reply from Joo Casino
Dear Felipe,
thank you so much for the amazing feedback! We're happy to know you're having fun, and we truly appreciate your recommendation.
Best regards,
The Joo Casino Team
I tried playing here about a month ago…
I tried playing here about a month ago and what I really liked was how easy and clear everything is. I got bonuses for my deposits, I found it easy to withdraw money, and also the rules of the game are clearly laid out, which gives me confidence in winning. This is one of the few casinos where I feel completely comfortable. The games don't lag like crazy, the site works properly. Everything works so well here that I am delighted and really appreciate it.
June 3, 2025
Unprompted review
Reply from Joo Casino
Dear Jacquelyn mcgann,
We appreciate your feedback and are very happy that you enjoy playing with us! Clear rules, easy bonuses, and reliable site performance are what we strive to deliver. Thank you for your trust and for choosing Joo Casino as your gaming destination. We hope to keep exceeding your expectations!
Best regards,
Joo Casino Team
Trustworthy casino
Trustworthy casino, fast withdrawals, large selection of games from various providers that Australia was previously restricted from.
Definitely one of my top 5 places to enjoy my down time at...10/10.
June 3, 2025
Unprompted review
Reply from Joo Casino
Dear Nancy Romia,
We truly appreciate your kind words! Offering trustworthy service, quick withdrawals, and a diverse game selection is our priority. It’s fantastic to be among your favorite places to enjoy your downtime. Thank you for choosing Joo Casino!
Best regards,
Joo Casino Team
Joo casino is one of my favourite…
Joo casino is one of my favourite sites, from the huge selection of games to there online support.. can't fault them
June 3, 2025
Unprompted review
Reply from Joo Casino
Dear Brad Clark,
We really appreciate your positive feedback! It’s great to know that our wide game variety and responsive online support meet your expectations. We’re committed to keeping our service flawless for you.
Best regards,
Joo Casino Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.