Jouellerie

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Rated 5 out of 5 stars

I absolutely loved my jewellery it was a fab price, arrived quickly & is great quality. So pretty & love wearing the items, I also loved the packaging. Beautiful

Rated 5 out of 5 stars

I had a very good experience on this occasion, and delivery of the item was very quick, thank-you. Paid with Klarna, happy with this particular service also, which I haven't used before. Thank-you.

Rated 5 out of 5 stars

I saw the advert for a very pretty bracelet, pay for postage only. I followed the instructions ( very easy to do). My goodness very quick delivery. The bracelet is beautiful. I'm going to give it to... See more

Rated 3 out of 5 stars

The Customer Service Advisor 'Katie' is excellent and really helpful. However, my first parcel didn't make it mainly due to royal mail. Then 2 of the items I had ordered were out of stock. I did get r... See more

Company details

  1. Jewelry Store

Information provided by various external sources

Why pay too much for gorgeous jewellery, when you can get it here at Jouellerie.com? We have loads of different types of jewellery ranging from diamond rings to fashion necklaces. Enjoy incredible discounts all year round!


Contact info

All reviews

(112)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent item and delivery !!

Item that I have had from Jouellerie is really classy, my wife wears the bracelet to work and has had many complimentary comments. Asked all the time where she obtained it !!
The delivery is also excellent.

February 1, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service well done and keep up the good work 🤗😁😎😍🎉🎈🎊

I contacted customer services about something that was on offer and I received a speedy response and they gave me an answer which was easy to understand and it wasn't like you're talking to a machine lolnas they interacted as a person

Thanks for your help and long may your company succeed 🤗🤗🤗🤗🤗

I contacted customer services about…an item that was on offer to see if it was sterling silver and they replied instantly and told me it wasn't and that it was plated they didn't avoid the question and they were truthful which gives a me confidence to use their site for items in the future!

January 10, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing

Cute costume jewellery will bling up any outfit would highly recommend and quick delivery too

January 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great offers

Great offers. Cute pieces of jewellery. Great communication between customer and Jouellerie.

January 4, 2019
Unprompted review
Rated 5 out of 5 stars

Lovely and very sparkly

Lovely sparkly earrings and bracelet set. It would look much more classy if it comes in a jewelry box rather than a draw string bag

December 15, 2018
Unprompted review
Rated 1 out of 5 stars

Poor product

Although service was quick, the bracelet I bought was supposed to be worth £20 which it clearly was not. I feel dupped.

December 14, 2018
Unprompted review
Jouellerie logo

Reply from Jouellerie

Hi Lee,

We're sorry to hear that you aren't happy with your item. If you would like, you can return your items to us and we can refund you.
If you could, please contact us at support@jouellerie.com and we can discuss.

Thanks,
Jouellerie.

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