Excellent! First, the air con availability at Joybuy is brilliant especially when everywhere else is out of stock. I have bought these for my whole family. Secondly, delivery was very efficient every... See more
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Review summary
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Delivered within 12 hours of ordering!! Driver courteous and cheerful. Item exactly as described and perfect for my requirements. This item available at number of outlets but almost half price of next... See more
Fantastic service ! After being a little doubtful over ordering from JoyBuy (as I’d never heard of them) a friend recommended them and they had a good experience so thought I’d take a chance. Joy... See more
Bought samsung neo qled QE65QN70F. Next day delivery and cheaper than anywhere else. Will only use Joybuy from now on for my electrical equipment. I was sceptical at first as id never heard of them.... See more
Company details
Written by the company
At Joybuy, we provide joyful shopping built on quality products, speedy and reliable delivery, great prices, and friendly customer service support when you need it. We partner with trusted brands, deliver purchases directly from our UK and EU locations, and use smart systems to get orders to customers quickly. Joybuy is currently available in a test phase across the United Kingdom, Netherlands, Germany, France, Belgium and Luxembourg – preparing for a full UK and European launch. -- Don’t just buy, Joybuy.
Contact info
United Kingdom
- support@joybuy.com
- www.joybuy.co.uk
4.6
Excellent
16K reviews
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Amazing service
Amazing service. Purchased two bottles of drink late in the evening and they both arrived next day! I had a WhatsApp message and phone call before my arrival of goods. Would definitely recommend them and use this company again.
August 26, 2026
Absolutely brilliant company messages…
Absolutely brilliant company messages me when the product was back in stock 24hrs later I'm sat in my kitchen eating it, came all frozen proper packaging will buy from this company again
August 26, 2026
Very convenient and delivery within one…
Very convenient and delivery within one or two days
August 26, 2026
Impressively prompt
Impressively prompt delivery to Scotland - a little sceptical when ordering from the relatively new Joybuy setup, but was more than satisfied with the pricing and service from them. Will definitely use them again.
August 26, 2026
Cheap , reliable and fast delivery
Cheap , reliable and fast delivery … 3 of the criteria I look for when buying online and I am extremely happy with everything .
August 26, 2026
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The delivery service is not very ideal
The delivery service is not very ideal. You are more or less have to stay home waiting all day for delivery. If this aspect can be improved I would consider joining their club but now I would only purchase once in a while.
August 29, 2026
Unprompted review
Reply from Joybuy
Hi there,
Thank you very much for your feedback. We understand the frustration you experienced and regret that our delivery service did not fully meet your expectations.
We have forwarded your feedback to our logistics team and are continuously working to improve our services to be more customer-centric and reliable.
We appreciate your patience and understanding as we strive to make these improvements. If you have any questions, please feel free to contact us at: support@joybuy.com.
Thank you again for your honest feedback — it helps us grow and improve.
Warm regards,
Claire
Joybuy Support Team 🌟
Definitely a Joy Buy! I'm so pleased that I bought from here
I'm so pleased that I bought from here. My favourite perfume was so reasonably priced. It arrived the next day and I'm so happy. Will definitely buy again.
August 26, 2026
competes well with amazon in terms of…
competes well with amazon in terms of value, delivery but lack of variety for now.
August 16, 2026
Very good service!
August 26, 2026
Excellent choice
Excellent choice! Great offers and value for money. I've ordered a few different things from joybuy now, anything from laundry detergent today scooter and they've all been great! Definitely recommend!
August 26, 2026
Ordered ,delivered
Ordered , deliverd same day .
No waiting no fuss. Thanks to the delivery guy .
Great prices.
August 26, 2026
Great company
Great company have used them several times and always had excellent service.
Delivery is really fast and reasonably priced especially if you go for the annual subscription.
August 26, 2026
Delivery came next day after purchasing…
Delivery came next day after purchasing online, all items is good and that I wanted but issue was delivery is mad to wrong house. It said it was delivered but I check outside my porch it wasn’t there they delivered it on porch of someone’s home. I had to search for my item and grab it on porch of my neighbour
August 25, 2026
Very fast delivery!
Very fast delivery!
Ordered Thursday morning, items arrived Friday afternoon.
Well packaged and exactly as described.
August 26, 2026
Outstanding
Fantastic, excellent prices easy ordering very fast delivery I'm very impressed and will be using you again .
Thank you
August 26, 2026
Excellent delivery service next day…
Excellent delivery service next day polite delivery guys
August 26, 2026
no response when item is faulty
yes they was fast to deliver but when iv contacted them about the warranty and the fault by phone and email i still had no reply or result after 3 weeks so i'm sat with a broken item that i paid for for no reason
August 4, 2026
Unprompted review
Reply from Joybuy
Hi there,
Thank you for sharing your feedback with us. We understand your disappointment with the product quality you experienced and are committed to making this right for you.
We have already sent you an email with further details and solutions regarding your order. Please check your inbox or spam folder for our email.
We are working to resolve this as quickly as possible and want to ensure you're satisfied with the outcome. If you have any questions or need further assistance, please feel free to contact us at support@joybuy.com.
Thank you again for your patience and understanding.
Warm regards,
Claire
Joybuy Support Team 🌟
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