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Rated 2 out of 5 stars

Spits way too much, I Googled this and found it's a common problem. I tried all the suggestions for a solution but still I kept getting the hot oil in my mouth and excessive spitting. In fact if I j... See more

Company replied

Rated 2 out of 5 stars

I have bought 3 joytech exceed devices since September 2019 and have had to buy two new batteries which I received on New Year’s Eve. The first two devices batteries lasted at the most three months he... See more

Company replied

Rated 1 out of 5 stars

I have been using Teros vape for over 2 years now and I was completely happy with it but recently the cartridges are giving a burning sensation after using it for less than 1 day. This is unacceptabl... See more

Company replied

Rated 1 out of 5 stars

Very disappointed with Joytech AIO vapes and in particular the coils. I have been buying these since 2015, usually annually and can confidently confirm they don’t last nearly as long as before, month... See more

Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

About Joyetech UK

Written by the company

We are the official UK distributor for one of the largest vape brands in the world. Known for its quality and value for money, Joyetech is one of the best brands to choose for both new and existing vapers.

Founded back in 2007, our extensive knowledge of the vape industry is second to none. We're proud to work in partnership with one of the most long-standing and respected brands in vaping.

Quality Vape Kits

Joyetech kits are known for quality, and the same is as true today as it was back in 2007. You can be confident that when you choose one of our e-cigs, you are getting the very best in performance, value and of course, quality.

Top Brand E-liquid

Want to find a new all day vape liquid? We supply a range of top brands, including TECC Titus, Double Drip, Nasty Juice, Riot Squad and much more. We also offer tiered pricing, saving you up to 20% the more you buy!

Exclusive Vape Bundles

We have a range of exclusive bundles that allow you choose up to 3 top brand vape liquids with selected kits. Find what's best for you and receive plenty of liquid to get started while you're at it!

Expert Customer Service

Our expert customer service team is on hand to offer advice, helping you choose the best kit to suit your needs alongside a vape liquid that you can pair with your chosen device.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Teros Vape System

I use the Teros Vape System, and it is a great little device with reusable pods. These are easy to fill creating little to no mess, compared to some other vapes I have used in the past. They also don't require you to push any buttons, just working off of your breath. The only complaint I have with these is that the battery could be of slightly larger size, or at least an option with a larger size, and also the battery life, which is starting to show quite a high level of degradation after 6 months of use.

August 29, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. The standard other companies wish they could achieve, I had an problem with placing my order, which turned out to be an issue with my phone. Not only did they call me back promptly but gave me the info to solve the problem with my phone and also insured my delivery would get here the following day even though it was their pick up time for royal mail, by rushing my order through there and then, on top of all this they gave me free delivery for the inconvenience, which wasn't their issue to start with. Amazing! If only more companies went the extra mile for their customers like joyetech does!

August 27, 2019
Unprompted review
Rated 5 out of 5 stars

wanted a tank that does not leak .well…

wanted a tank that does not leak .well it does not leak but airflow very hard to move and when the arrows are lined up will not open. airflow is closed and will not move. Joyetech uk has sent me a second cubis 2 for free which is very kind of them .it is great and it does not leak I have bought 2 tanks one from smok the v8 and it leaks and the aspire exo whitch leaks. I am using the smok v8 base unit with the cubis 2 and it work perfect. thank you joytech you are a great firm.and I will buy from you again .Ronald Entwisle

August 19, 2019
Unprompted review
Joyetech UK  logo

Reply from Joyetech UK

Hi Ronald,

Thank you for leaving a review.

We are very sorry to hear that you have had an issue with your tank. Please could you call our customer service team on 01254 264118, or email info@joyetech,co.uk so we can get this resolved for you?

Kind Regards
Joyetech UK

Rated 5 out of 5 stars

Great buy!

Arrived really quickly , it’s so easy to set up and to use and already after one day it’s helping giving up on cigarettes . As a newbie in vaping I didn’t know how strong the liquid would be , so I suggest everyone starting up on a 6. That makes the difference.

July 30, 2019
Unprompted review
Rated 2 out of 5 stars

good customer service but poor product sorry

Cubis 2 is the worst atmomizer I’ve every had. It leaks, I’m filling it every 30 mins as the coil is so big that there’s no room for liquid and you can’t fill it up otherwise it stops taking liquid burns out the coil. I phoned Joyetech and the customer service was good, offering advice and sending me replacement coils to try it out as first burnt out so quickly. However, fed up with it already, chalking it up to experience as very cheap, I cant cope with an atomiser that’s empty before I get to work, it’s a 30 minute journey, usual one lasts all day at least.

July 26, 2019
Unprompted review

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