Joyfball Reviews 694

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the quality of the products, finding them to be good, especially considering the affordable prices. Customers often highlight that the items look authentic and are a great option for those on a budget, with some noting the durability of the products over time. However, some people were dissatisfied with the ordering and delivery process, citing long shipping times and issues with tracking. A few other people also felt that the sizing was inaccurate, leading to items not fitting as expected. There were also occasional reports of incorrect orders being received or issues with customer service responsiveness.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. Many reviewers praise the good quality of the... See more

Quality

Customers generally express satisfaction with the quality of products, especially considering the price... See more

Order

Reviewers have mixed feedback regarding their orders. Many customers report significant delays, with some... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers report long shipping times, with some waiting... See more

Price

People report positive experiences with price, often highlighting that the quality of items like jerseys and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

At first they told me that my order did not go trough even tho I showed them receipts of my order and my order number I am convinced they have scammed me. The most confusing part is that my order says... See more

Company replied

Rated 3 out of 5 stars

I really hope someone sees this but i put three stars because i got it from joyfball.cc and i dont know if its the same thing or not but it just says awaiting shipment and on whatsapp no one is answer... See more

Rated 3 out of 5 stars

I ordered on the 15th of january and only received today, the 6th of february. I’ve ordered from this site before and everything has been fine but this time the sizing is not accurate as well as the s... See more

Rated 3 out of 5 stars

I have ordered 2 kits from joyfball.com, however i have received emails confirming that my order was shipped around 1 week ago, however it still says it is in transit. I will follow with a further res... See more


Company details

  1. Soccer Store

Written by the company

Joyfball.com provides the best shopping experience for football lovers. We are always striving for sharing the latest and the best jersey with you!


Contact info

3.2

Average

TrustScore 3 out of 5

694 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

We ordered a adult size and instead got…

We ordered a adult size and instead got kids size then we tried to return it they didn't let us return it therefore I will not be ordering from here again and also we waited for 3 weeks and it arrived

April 14, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

HI May, we are so sorry for that u have a bad shopping experience. Can u send me your order id here to check?

Rated 2 out of 5 stars

fast-ish shipping

i got my jersey in around 2 and a half weeks, but im not all too satisfied. came with a lot of flaws like random string, poor stitching, and overall cheap feeling polyester. wouldnt recommend

April 4, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Consumer, we are so sorry for that u have a bad shopping experience. Can u send me your order id to check?

Rated 1 out of 5 stars

most likely a scam!

well, after i submitted my purchase.. i realized AFTER that i may of been a scam. there are multiple websites and the one i bought from that i didn’t mean to (joyfball.top). i after then did a bit of research. i sent an email to try and cancel and get my money back but no answer.

April 13, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

HI love, we are so sorry for that u have a bad shopping experience. Joyfball.top is also our website and we are not scam and we have sell jerseys for many years. Please trust us and we can serve u well. Have a nice day~

Rated 5 out of 5 stars

I'm only putting this on 5 star because…

I'm only putting this on 5 star because they are many different website last time I brought from Joyfball.club it came in all well but their also a other website such as this one and both joyfball accounts lead to a different whatsapp accounts so I don't know which one is real and fake

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Soft Fabric

Good fabric and stitching!!

I bought size “M” and it came in a size that matches!

I highly recommend it!! I will definitely buy from other teams

February 19, 2025
Unprompted review
Rated 1 out of 5 stars

I just want to ask:

I just want to ask:

today i placed an order but it came out that the payment was declined, but then in the shopping cart I don’t have anything. Any ideas?

April 3, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

HI sir, we are so sorry for that u have a bad shopping experience. To protect your credit card, we decline some payment automatically by our system. It is the normal status and u can change other credit card to pay

Rated 3 out of 5 stars

The shirt quality is really good with…

The shirt quality is really good with the number and name that is all fully real but I get spammed by random companies trying to buy stuff from my card every 3 days

January 3, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Dritan, I think it is a misunderstanding between us. We never try to break into our customer's bank account. We have been doing this business for many years and we have so many customers. If we tried to break into our customer's bank account, We can't sell anything and we can't do this business for many years.

Rated 2 out of 5 stars

I ordered about 1 month ago and i am…

I ordered about 1 month ago and i am still waiting of something new happens. I emailed joyfball and of course they didn’t respond. Please joyfball respond to my questions and please tell me where my package is and when it will come to me.
Tracking number: AT659237476CN

March 9, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi sir, we are so sorry for that u have a bad shopping experience. I just check it and it shows that it is delivered. Have u received it?

Rated 1 out of 5 stars

I ordered aabout 3 weeks ago and am…

I ordered about 3 weeks ago and am still waiting for my package 📦

March 24, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

HI Tlisetso, we are so sorry for that u have a bad shopping experience. The shipping time of different country is different, Sometime it needs more time to arrive but it is also under the normal status, so just wait it patiently, thanks

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