Good communication, fast delivery and the product is good quality. This company gave the best discount currently available. I bought the super comfort version to replace my 10 year old Dunlopillo... See more
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Review summary
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Product quality is excellent. Probably the best duvet sets I've ever purchased and will be my first port of call for any new ones in future. I also liked the prompt delivery of my items, another reas... See more
My goods arrived very quickly. They were very high quality . Unfortunately, my fault, I hadn't realised that green colour with white damask pattern would look more grey than green. So had to return g... See more
Bought lovely duvet set and stay cool deep sheets and pillowcase for our grandson and partner who are moving into their new home. They are beautiful and I'm sure they both will love this lovely gift.
Company details
Written by the company
The Heart Of Your Home Since 1947. Over this time, we have evolved from a small Lancashire business manufacturing ready-made curtains to a multi-channel retailer. We offer a wide range of beautifully made soft furnishings, including quality bedding, ready-made curtains, luxury duvets and home accessories. Today we have over 80 stores and concessions right across the UK, from standalone Julian Charles stores in Llandudno and Livingston to concessions in outlets such as Boundary Mill and leading garden centres.
Contact info
United Kingdom
- cs@juliancharles.co.uk
- www.juliancharles.co.uk
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4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Excellent quick service and excellent…
Excellent quick service and excellent products
August 13, 2026
I'm really happy with all my bedding…
I'm really happy with all my bedding that I bought, It's all very good quality, fast delivery and free delivery
August 13, 2026
Prompt efficient delivery
Prompt efficient delivery. Kept up to date on progress at all times.
Bedding is of good quality and matches in with the decor in the room.
August 13, 2026
Quality Bedding
Quality Bedding I received is excellent value for money. Very pleased. Delivery service is brillant.
August 13, 2026
Excellent service
August 13, 2026
Outstanding Customer Service
Outstanding Customer Service! My voile arrived with a few marks on and I asked to return and get a new pair. I received an email telling me to keep them and another pair would be sent, and in a very speedy fashion. I will definitely use this company again, and the lined voile are very good quality. Thank you so much 😊
August 22, 2026
Unprompted review
Beautiful bedding
August 12, 2026
We have purchased a lot of bedding from…
We have purchased a lot of bedding from Julian Charles over the last few years. Really pleased with the quality, Great prices and value for money.
August 12, 2026
Prompt reply and fast delivery
Very cosy on chilly evenings even without switching on the heater, I have only used that briefly it is very efficient.
Good quality ,delivery on time .
August 18, 2026
Love this stuff always a great service…
Love this stuff always a great service and amazing products I recommend to all my friends and family
August 11, 2026
First time using Julian Charles
First time using Julian Charles and was very impressed. I purchased a King size duvet set and I'm delighted with it. Looks very rich on my bed. Will certainly buy from them again.
August 11, 2026
I’m very happy with recent purchases of…
I’m very happy with recent purchases of large bath towels and lovely blue bath mat. Thank you
August 11, 2026
Great quality bedding but faded slightly. …
Great quality duvet cover and pillow cases. Delivery was quick. I have washed the set and it has faded slightly so it’s not as navy blue as it was when it came. I washed it in a 30 degree wash too. I’m just hoping it doesn’t fade any more.
August 3, 2026
Lovely quality bedding pity they don’t…
Lovely quality bedding putty they don’t do curtains to coordinate with them.
August 11, 2026
Reply from Julian Charles Home
Hello, sorry to hear you are not happy with your order. We appreciate your feedback and will make sure this is passed on to our product team. If you need any further assistance please do not hesitate to let us know. Julian Charles Customer Care
Slow to dispatch and inadequate description
Slow to dispatch, and inadequate description of the curtain pole I bought, which wasn't quite what I wanted, but opened and needed urgently, so couldn't return. Fairly good value though.
August 11, 2026
Reply from Julian Charles Home
Hello, we are sorry to hear you are not happy with your item. Please can you email us at cs@juliancharles.co.uk with some more information? Julian Charles Customer Care
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