Dangerous
Dangerous, inhumane, and exploitative - do not rent from these people
I’m writing this detailed review to protect others, particularly women and people of color, from what I experienced here.
Critical safety violations:
The “room” I rented is inhumane and DANGEROUS. It has NO exterior window - only an internal window that opens directly onto the building’s public hallway. On my first night, I woke up to a strange man standing in the hallway staring into my bedroom while I slept. There is zero privacy, zero natural light, and zero ventilation. You cannot tell if it’s day or night, raining or sunny. This is not a habitable space - it’s a closet being rented at full apartment prices.
The apartment houses 8 people but has NO common areas - they’ve converted every shared space into bedrooms. Toilets frequently don’t flush, the air is stale and smells bad constantly, and there’s no emergency egress. This setup would be immediately shut down in any city that enforces basic safety codes.
Unauthorized entry:
The husband and multiple workmen entered the apartment early one morning without proper notice and used their key to unlock and enter a female tenant’s bedroom while she was sleeping in her bed. She had to verbally stop them so she could get dressed. They repeatedly enter the apartment without notice even though we asked for appropriate advance notification.
Financial fraud:
The listing advertised utilities as “included.” After I moved in, they added over €200 per month in “utility fees.” With 8 people in the apartment, they’re claiming over €1,600/month in utilities, which is absurd and clearly a scam to inflate rent after booking.
They delayed my move-in date by 9-10 days after confirmation, promised in writing to prorate my next month’s rent, then refused to honor it. I had to send them a screenshot of their own written promise before they would create the correct invoice. I also heard from others about similar dishonest pricing practices.
Threats and retaliation:
When I followed the rental platform’s 48-hour tenant protection policy, Claudia threatened to call the police on me - even though I had done nothing wrong and was following the proper procedure. They pressured me repeatedly through coordinated messages from both her and her husband demanding payment before the platform could mediate.
After I left an honest review on the housing platform (which was held and posted after I moved out), they explicitly retaliated by withholding €30 they had promised to refund, stating they were “disappointed” in my review and wouldn’t “make extra efforts” for me anymore.
Racist treatment:
I was the only Black tenant among exclusively white tenants during my stay. I was threatened with police - something I believe would not have happened to a white tenant, particularly given the ways that people like me are made to fear police interactions. I was subjected to different treatment and ultimately retaliated against.
Substandard conditions:
-Toddler-sized bed with a crib pad instead of a proper mattress
-Broken furniture made of cheap particle board that stains from normal use (which they tried to charge me for despite it being normal wear and tear)
-Another tenant’s desk completely fell apart and she had to ask to borrow mine
-Shared lockbox entry - no individual keys
The husband and wife don’t communicate with each other, leading to contradictory statements and constantly shifting stories.
Bottom line:
This is not a legitimate rental. It’s an unsafe space being operated by people who:
-Lie about costs to trap tenants
-Threaten and intimidate when challenged
-Violate privacy and safety boundaries
-Retaliate against honest feedback
-Target vulnerable populations (students, foreigners, women)
The room is inhumane. The practices are exploitative. The operators are untrustworthy.
If you’re considering renting from Jump in Paris, please reconsider. Your safety, your money, and your peace of mind are worth more than this. There are legitimate housing options in Paris - this is not one of them.
RUN. Do not stay here.