JUNIORJONES.UK Reviews 47

TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

I bought the Aylo in October 2025 it’s now Feb 2026. In 3 months, the brake mechanism is failing and will randomly engage and stop my pram when going over slightly uneven pavements or up/down curb... See more

Rated 3 out of 5 stars

We have a problem in adjusting the shoulder strap upwards. We can't find how to do it on the e-manual, so at the end my husband had to forcefully slide his hand at the backrest to slide the strap in... See more

Company replied

Rated 1 out of 5 stars

I recently bought the stroller visor, it arrived with multiple scratches and a big dent. I have a silver cross horizon go and it doesn’t fit! Considering this was £30 I was really shocked with... See more

Company replied

Rated 3 out of 5 stars

The J-Cub stroller is very lightweight and folds away really easily! It's very compact, making it brilliant for boot space for holidays, days out and shopping. The hood pulls over further than most pr... See more

Company details

  1. Baby Store

About JUNIORJONES.UK

Written by the company

Our designers set out to create an innovative range of strollers that look as beautiful as they are functional. We are redefining what a stroller should be, with our sleek and stylish collection. And stylish in an understated way – everything from on-trend colours down to the fine details of zip-pulls and discreet branding.
When you choose a JUNIORJONES stroller, you make a statement about the type of family you are – one that wants the best for their child and one that will not compromise on style.
The team at JUNIORJONES are innovators in the stroller world, with over 100 years of industry experience, creating a range of products that exceed performance standards and resolve many common issues found in some other strollers.

Contact info

2.3

Poor

TrustScore 2.5 out of 5

47 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Brake Mechanism Failed After 3 Months

I bought the Aylo in October 2025 it’s now Feb 2026.
In 3 months, the brake mechanism is failing and will randomly engage and stop my pram when going over slightly uneven pavements or up/down curbs. Contacted the retailer I bought it from and all they said was
“Have you oiled it”.
I’m so disappointed because I love every other feature of this pram but the brake mechanism is the worst safety fear for me. I cannot have this pram randomly stop and lock the wheels.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

J-Tourer Compact - Collapsing

Bought a J-Tourer Compact and Lightweight Stroller in February of this year and in May whilst going over a small curb after light use the two front wheels completely collapsed sending the child within forwards onto the pavement. Contacted JuniorJones regarding the incident and received no response from various email forms.

August 4, 2022
Unprompted review
Rated 3 out of 5 stars

The J-Cub stroller is very lightweight…

The J-Cub stroller is very lightweight and folds away really easily! It's very compact, making it brilliant for boot space for holidays, days out and shopping. The hood pulls over further than most prams which is great for when my little one is napping and it lies completely flat, so he can sleep really well in it. The only downsides I've found is that it doesn't handle kerbs and bumps very well, and the straps can be a little fiddly. It's a very stylish looking pram and the colours are fab. 😀

March 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent pram, highly recommended

We love the j-cub. Its so compact yet a good solid pram which is lovely & light to push around when going for a stroll.
My son is 18 month old & is very comfortable in the j-cub. He regularly falls asleep/naps in it.
The hood comes down further than most prams so it is grear for sunny days.
It wipes down well. Fits well in my car boot. Ideal for weekends away & holidays to save space. Highly recommended 😀

June 23, 2021
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Reply from JUNIORJONES.UK

Thanks Julie, sound like you & your son are enjoying your J-CUB and making the most of the Tru-Ride 2 technology, which comes in very handy at nap times. Thank you for your 5* review and welcome to the JUNIORJONES family.

Rated 5 out of 5 stars

I love this stroller!

The customer service from Amanda has been fantastic. I LOVE my J-Cub compact stroller. It's perfect and so much smaller than my old one that just took up to much space. I got in the insignia Navy and it is so pretty for my little girl. Can't fault how easy this stroller is to use and also how easy it is to fold down. You don't need to take any of the wheels of and it comes with a carry bag too!

May 20, 2021
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Reply from JUNIORJONES.UK

Ellis sounds like you are loving your new compact stroller. Hope you and your little girl enjoy your outdoor adventures with your new stroller. Thanks for your 5* review and welcome to the JUNIORJONES family.

Rated 5 out of 5 stars

Excellent ...

Excellent service and delivery which really sets up a good product!
The stroller is not only so useful in the fact that it’s so light and compact but also the fact that it’s so easy to use aswell as being beautiful and stylish also
5* from me

May 17, 2021
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Reply from JUNIORJONES.UK

Samantha, great news that you are finding your JUNIORJONES stroller so light and compact, yet we have not compromised on style. Thank you for your 5* review and welcome to the JUNIORJONES family.

Rated 5 out of 5 stars

J-Cub Stroller

We love the J-Cub stroller, for so many reasons including the luxurious fabric, the large sun protective hood and the soft effortless push. You won’t be disappointed with the quality this stroller will offer you- thank you Junior Jones we love it!!

May 10, 2021
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Reply from JUNIORJONES.UK

Stacey so pleased to hear you are enjoying your J-CUB and all its extra little features. Thank you for your 5* review and welcome to the JUNIORJONES family.

Rated 5 out of 5 stars

Fantastic, practical stroller.

Absolutely love this stroller. The design is perfect for every day use, so easy to use and is just beautiful.

The seat unit is so soft and well padded, ideal for keeping your little one comfortable. The shoulder pads and buckle guard add to the comfort too.

This is the easier stroller to put up and down, folding very compact, it even comes with a carry bag which fits the entire stroller in, perfect for travel.

I love the large hood and the fact that it easily reclines, allowing for a good nap time whilst out and about.

Overall, I’m absolutely in love with this stroller and I’ve had many compliments on it whilst out with it. Highly recommend.

May 6, 2021
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Reply from JUNIORJONES.UK

Sophie, so pleased you are enjoying your new Stroller. Thanks for your 5* review and welcome to the JUNIORJONES family.

Rated 5 out of 5 stars

Absolutely brilliant stroller, highly recommend!

Absolutely brilliant stroller. Very Sturdy. The seat is wipe clean, which I’ve been so impressed about, because my little boy loves snacks in his stroller! Very high quality and can’t wait for some more sunshine walks with our stroller!

March 26, 2021
Unprompted review
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Reply from JUNIORJONES.UK

Lauren, I think we are all ready for some sunshine. Thanks for your lovely 5*review and welcome to the JUNIORJONES family.

Rated 5 out of 5 stars

Excellent stroller

Excellent stroller, fits in my small car so easily. Very quick and easy delivery. Great service. Very good quality product, good value for money. Very pleased with it.

March 24, 2021
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Reply from JUNIORJONES.UK

Nigel we are so pleased that your new stroller is meeting your expectations. Thanks for your 5* review and welcome to the JUNIORJONES family.

Rated 5 out of 5 stars

A handy little stroller!

The J-Tourer is great for mums on the go especially who live in a city and need something quick to put up and down.

Pros:
- it comes with a rain cover. At least you know it’s designed for the J-Tourer so it fits perfectly.
- the hood expands so you can see your little one through the mesh net.
- lays fully flat so when your little one needs a nap you can easily pull the backrest down.
- also sits up right. There’s many adjustable settings.
- I got the ‘frost grey’ and it’s perfect. The colour is practical and designed for boys and girls.
- there’s a large basket underneath, perfect for your shopping. You can easily get the rain cover and shopping under there.
- the footrest adjusts to multiple positions so can be designed for your little one.

Cons:
- when you fold the stroller down, you can pull the stroller using the safety bar but I’ve found the hood drags on the floor which isn’t ideal.
- the harness is difficult to adjust but that could just be me not understanding it!

Overall I 100% recommend this stroller especially if you are getting on a plane and want something small to take away. You could either put it in the hold in the bag that it comes with so it doesn’t get dirty. Or I am excited to see if it would fit in the overhead locker (only on certain airlines allow you to take it onboard and store in the overhead locker).

March 17, 2021
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Reply from JUNIORJONES.UK

Becky thanks this is a great review. We are currently working on an additional illustration for the J-TOURER harness adjustment so thank you for your valuable feedback.
A number of our customers have taken their J-TOURERS on holiday and stored them in the overhead lockers, but we appreciate each airline differs.
Thank you for your 5* review and welcome to the JUNIORJONES family.

Rated 1 out of 5 stars

DON’T WASTE YOUR MONEY

I recently bought the stroller visor, it arrived with multiple scratches and a big dent. I have a silver cross horizon go and it doesn’t fit!

Considering this was £30 I was really shocked with the poor quality. The plastic is flimsy and cheap and offers no protection to my son. Complete waste of money. Far easier and less expensive to use the rain cover with original pushchair.

I took the ‘protective’ screen off so doubt I will get a refund- be aware if you have also bought one.

0/10 would not recommend.

March 7, 2021
Unprompted review
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Reply from JUNIORJONES.UK

Hi Nikki, we are sorry to hear that you are not happy with your J-PROTECT Visor. We cannot see why it wouldn't fit your Silver Cross pushchair, it has been designed as a universal product. We notice you haven't contacted our Customer Services Team to raise your issue. We have a no quibble money back guarantee on all products. Please can you contact Customer Services to replace the product or offer you a full refund - helpuk@juniorjones.com
Please do take care if you choose to use a raincover not to let your child overheat, especially indoors such as a supermarket and outdoors as the weather starts to get warmer.

Rated 5 out of 5 stars

The stroller is very light weight

The stroller is very light weight, I was surprised at how small and neat it folds into the bag. Such a lovely stroller to push, my little one is 8.5m she loves it, it would be perfect for travelling, long walks in spring/summer so spacious we will get a good while out of it. The raincover is very easy to put on. Over all massive plus from us.

February 24, 2021
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Reply from JUNIORJONES.UK

Thanks Sinead, sounds like your enjoying the Tru-Ride 2 Technology , it does make such a huge difference when pushing and manoeuvring the stroller. Welcome to the JUNIORJONES family and thank you for your 5* review.

Rated 5 out of 5 stars

Excellent Company

Excellent customer support and communication. Top quality products, materials, and fit & finish.

February 9, 2021
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Reply from JUNIORJONES.UK

Thank you for your 5* review SBosco and welcome to the JUNIORJONES family.

Rated 3 out of 5 stars

Few hicccups but generally good.

We have a problem in adjusting the shoulder strap upwards. We can't find how to do it on the e-manual, so at the end my husband had to forcefully slide his hand at the backrest to slide the strap in and out, and moved them. This resulted in scratches on his hands, not a big deal, but we do expect easier way to do it.
We also have BumpRider from our previous stroller, which ideally can be used in J-Tourer, however we have to keep adjusting it everytime we need to store it and re-adjust it again to use it properly. So unfortunately a third party stroller board might be a hassle.
Nevertheless, we like how practical and compact J-Tourer is, it seems sturdy too.

January 16, 2021
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Reply from JUNIORJONES.UK

Thank you Silvia for your review and welcome to the JUNIORJONES Family! We are sorry to hear you had problems adjusting your harness straps. Our Customer Service Team are always on hand for queries like this. The phone number is 0800 8807 906 or you can email us at helpuk@juniorjones.com We will look into getting an instructional sheet added to our website.
We are not familiar with how the BumpRider works so we apologise for not being able to give you any advice on why it needs to be adjusted after storage. We are glad you like how practical, compact and sturdy the J-TOURER is. Best wishes from all at JUNIORJONES.

Rated 2 out of 5 stars

I did a lot of research to find this…

I did a lot of research to find this stroller - it is hands down the most expensive stroller @ £2200

I ordered the stroller in graphite black along with the carrycot in graphite black. All the fabrics came in grey. It has been 2 weeks since I have been dealing with the customer service team to fix this. It takes them over 24 hours to respond to my messages. I still don’t have a date for the replacement items. There was no apology for the mix up. We have a brand new baby at home and this didn’t need to be messed up. I paid extra for my color choice and have spend several minutes each day chasing this down.

JuniorJones - you outta do better !

January 13, 2021
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Reply from JUNIORJONES.UK

Dear Poonam,

Thank you for taking the time to leave us a review. We are so sorry that things did not go smoothly with your order. We understand how important a stroller purchase is, and we are investigating exactly why the wrong colour was dispatched to you as this has never happened before! Your replacement should be with you today and we can only hope that once you have the new fabrics, you will enjoy using your J-CARBON every day for the next few years. You should have a new email in your inbox from the Sales and Marketing team which will hopefully restore your faith in JUNIORJONES and we wish you all the very best with your new arrival.

Rated 5 out of 5 stars

Seamless experience

Customer service excellent from purchase through to delivery. No question or query was an issue for Catherine. Very much looking forward to gifting the stroller and carrycot to my niece who chose this new brand for both 'style and substance' after much homework and research on the stroller market.

December 10, 2020
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Reply from JUNIORJONES.UK

Thank you Julie and good to hear your niece has done her research . Welcome to the JUNIORJONES family and thank you for your 5* review.

Rated 5 out of 5 stars

I received my Jessy changing bag for my…

I received my Jessy changing bag for my baby Maisie. And wow I love the pop of colour it added to the pram. We didn't find out the sex, let me tell you this bag makes all the difference. I love all the compartments it has. I would highly recommend this bag to anyone. 💕💕

November 8, 2020
Unprompted review
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Reply from JUNIORJONES.UK

Thank you for your 5 star review Briony, our Jessie changing bags certainly do come in a number of stunning colours!!!

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