6 Stars.. Amazing experience with Juno.. I read other reviews complaining about not speaking to the same person etc. But their compartmentalised approach to property conveyancing makes much more s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Juno were professional and speedy! We felt totally in the loop with the purchase of our house as they kept us informed at every step. They were helpful and quick when a problem arose and were clear in... See more
Company replied
Literally so good (which was at times annoying - for example we were ready 6 weeks before everyone else in our chain - not Juno's fault). The good: * The dashboard to understand progress... See more
Company replied
Excellent service again from Juno. Always someone to speak to at the other end of the line but everything is so well laid out and communicated on the dash board that you get regular updates to reassur... See more
Company replied
Company details
Written by the company
Conveyancing that’s simpler, clearer and faster.
Contact info
43–51 New North Road, N1 6LU, London, United Kingdom
- 020 3856 3339
- hello@juno.legal
- www.juno.legal
5.0
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very pleased with the conveyancing…
I am very pleased with the conveyancing service I received from Juno during the purchase of my property in Gillingham.
Throughout the process, Juno provided professional legal support and dealt with the important aspects of the transaction, including the property searches, legal checks, exchange of contracts and completion. They also highlighted important issues relating to the property and ensured that the necessary matters were addressed before proceeding.
I found the service professional, reliable and reassuring, particularly during the more stressful stages of the purchase. The information provided helped me understand the legal process and gave me confidence that my purchase was being handled properly.
Overall, I would rate Juno 10/10 – Excellent. I would recommend their conveyancing service to others buying a property.
August 13, 2026
Reply from Juno
Hello Eghosa, thank you for such a detailed review and for the recommendation. It's great to hear your team was thorough in flagging the things that needed sorting before you went any further, and that you felt in safe hands at the points where it mattered most. Property law is dense by nature, so we keep everything jargon-free and set out clearly on the dashboard, where you can see what stage the case has reached and what comes next. We're pleased that gave you confidence throughout.
Best wishes,
Laolu
Easily the best conveyancing we have experienced
Easily the best conveyancing we have had over the years. I recommend Juno to everyone. They are very quick at responding over email, phone, and chat, and their online systems are perfect. Juno has created a platform that works with people's busy lives and day jobs. I would use them again 100%.
August 4, 2026
Reply from Juno
Hello Alex, thank you for the review and for putting our name forward. It's lovely to hear we fitted around your day job and that answers came back quickly whichever way you got in touch. You can reach us by phone, email, message or webchat, and a separate team picks up calls to work out how best to help, so simpler questions don't sit waiting on a lawyer.
Best wishes,
Laolu
Juno is a fantastic legal firm
Juno is a fantastic legal firm, they have very dedicated solicitors to help you every step of the way.
August 5, 2026
Reply from Juno
Hello Steven, thank you for the 5* review. It's lovely to hear your team stayed with you throughout, and our small team structure means there's always someone on hand.
Best wishes,
Laolu
Nice and straight forward system to use…
Nice and straight forward system to use on the dashboard kept up to date with emails and phone calls
August 12, 2026
Reply from Juno
Thank you for the review. It's good to hear the dashboard was easy to get on with and that you always knew where things stood. Clients can reach us by phone, email, message or webchat, whichever suits best at the time.
Best wishes,
Laolu
Excellent service from a company that cares.
I would like to make it quite clear that dealing with the staff at Juno has been a pleasure, they kept me fully up to date regarding my house sale, the staff were all courteous and understood my requirements. I would recommend 100% using this company letting any customers have a stress free house move from a company that care's !!! Thank you again .Geoff Dunn Bedfordshire
July 29, 2026
Reply from Juno
Hello Geoff, thank you for the review and for recommending us. It's great to hear the team took care of things and got to grips with what mattered to you. We work in small teams at Juno so queries get picked up quickly, and it's important to us that clients feel in the loop without needing to chase. Your team will be delighted to hear this.
Best wishes,
Laolu
juno has been exemplary in the handling…
juno has been exemplary in the handling of the house they sold for me, very professional and easy to talk to when i was struggling a bit, id like to thank them very much .
August 12, 2026
Reply from Juno
Hello Eileen, thank you for leaving a review. It's lovely to hear you always felt able to pick up the phone and talk things through when it counted, we make sure someone on the team is on hand for exactly that. It clearly made a difficult time feel a little easier, and I'll share your kind words with the team, they'll be pleased to know how much it was appreciated.
Best wishes,
Laolu
Juno was absolutely amazing
Juno was absolutely amazing, updates all the way through our house sale, never once had to chase them for anything, great app and very easy service to use
July 27, 2026
Unprompted review
Reply from Juno
Hello Sarah, thank you for the review. It's brilliant to hear you never had to get in touch to find out where things stood, the dashboard lets you check progress whenever it suits you.
Best wishes,
Laolu
Quick easy sale
Quick easy sale, which made the process stress free. Their interactive platform really makes the transaction much easier and keeps you up to date on the progress.
August 5, 2026
Reply from Juno
Thank you for the 5* review. It's great to hear things moved along smoothly, and the dashboard played its part too, letting you check where things stood at any time of the day (or night!) without waiting on updates.
Best wishes,
Laolu
First class service good reply with…
First class service good reply with email and sorting email
August 12, 2026
Reply from Juno
Hello Tracey, thank you for the review.
It's good to hear our email communication worked so well for you, and it's worth knowing your team can also be reached by phone, message or webchat, whichever suits you best.
Best wishes,
Laolu
Juno were amazing when we were selling our mum's house.
Juno were fantastic when we were selling my mother's house. I was hesitant at first using an online firm but they were recommended by our estate agent and they exceeded expectations. We were kept up to date at every step of the process and the dashboard helped us keep on top of actions we needed to complete for the sale. I will be using Juno again whenever I sell my own house!
August 3, 2026
Unprompted review
Reply from Juno
Hello Ann, thank you for the 5* review.
We're delighted to hear that any doubts about trying something different were soon put to rest, and that your estate agent's suggestion proved a good one. The dashboard is there for exactly this, showing what stage things had reached and letting you see clearly what needed doing on your end, without having to chase for updates. We look forward to working with you again when the time comes!
Best wishes,
Laolu
We had a fantastic experience with Juno…
We had a fantastic experience with Juno during our house purchase. They were professional, responsive and incredibly helpful throughout the whole process. Everything was explained clearly, and whenever we had a question, they were quick to respond and put our minds at ease.
Buying a house can be stressful, but Juno made the legal side feel straightforward and manageable. We always felt that we were in safe hands, and their attention to detail and excellent communication really stood out.
A special thank you to Lottie, who really was helpful during the exchange, Lottie was very friendly and professional.
I wouldn’t hesitate to recommend Juno to anyone looking for a reliable, professional and supportive online solicitor. Thank you for helping make our house purchase such a smooth experience!
July 31, 2026
Unprompted review
Reply from Juno
Hello, thank you for the 5* review and the recommendation.
We're delighted to hear you found the whole matter easy to follow, from having your questions answered without delay to each legal point kept jargon-free, so you always knew exactly where things stood. It's also lovely to hear Lottie looked after you so well around exchange, I'll pass your kind words on to her and the team.
Best wishes,
Laolu
Reply from Juno
Hello Anna, thank you for the review.
We're glad to hear you found us straightforward to deal with, our team always aim to keep our clients in the loop throughout.
Best wishes,
Laolu
I was surprised how easy everything was…
I was surprised how easy everything was , with consistent updates and the odd reminder. The chat option is also very useful and everyone is so knowledgable and helpful.
August 4, 2026
Reply from Juno
Hello Irina, thank you for the 5* review.
It's great to hear the process felt straightforward, with proactive contact keeping you posted throughout. Since webchat worked well for you, it's worth knowing phone, email and message are also there, giving you the choice of reaching your team however suits you best.
Best wishes,
Laolu
Juno Solicitors are very professionals…
Juno Solicitors are very professionals , they are very knowledgeable, very helpful, my journey of buying a property was amazing because of the way they handled the property process. I would recommend them to anyone who needs good professionals solicitors. I would like to use this opportunity to say thank you to Juno solicitors. I appreciate your good work.✅💕💕💕💕💕
August 11, 2026
Reply from Juno
Hello Edna, thank you for the review and recommending us! It's great to hear the team came across as thorough and well handled throughout, and that buying felt like a smooth experience for you. We aim to keep things simple and jargon-free so a property move doesn't feel more stressful than it needs to, and it's great this came through in your experience.
Best wishes,
Laolu
Reply from Juno
Hello Diane, thank you for the review. We're glad your case moved quickly and was well handled from start to finish. Your team works hard to keep things on track without you needing to chase for updates.
Best wishes,
Laolu
Juno handled the sale of our property…
Juno handled the sale of our property with incredible efficiency. Prompted us when they needed information, responded to our queries the same day, if not within the hour. All their communications were in plain English - no jargon. Thanks to their clever dashboard, it was easy to refer back to communications and keep up to date with progress. Brilliant service from a brilliant team.
July 27, 2026
Unprompted review
Reply from Juno
Hello Anthony, thank you for the 5* review. We're delighted to hear your case moved quickly, with responses arriving whenever you needed them, and everything explained in jargon-free terms throughout. The dashboard makes it simple to look back over updates and track progress whenever it suits you. I'll pass your kind words on to the team, who will be thrilled to hear this.
Best wishes,
Laolu
A Professional Organisation.
Juno did very well in the conveyancing my property, the process was very professional and straight forward. The Dashboard portal took some time for me to get use to, but once mastered it became easy. Communication was very simple either by phone or emails, with follow ups to call me back on any issues. Selling or buying a house can be stressful alone, but I found it easy going with Juno.
August 11, 2026
Reply from Juno
Hello Paul, thank you for the review.
It's good to hear the process felt well handled and moved smoothly for you. We know the dashboard can take a little getting used to at first, so it's great that it soon felt easy to navigate. Being able to reach your team by phone, email, message or webchat means you can pick whatever suits you best, and we're glad the follow-up calls on any queries worked well for you.
Best wishes,
Laolu
Great service
Great service. This is the second time Iver used Juno and can’t recommend highly enough.
August 3, 2026
Reply from Juno
Thank you for the 5* review and the recommendation.
It means a lot when a client comes back to us, and we look forward to working with you again if and when the time comes.
Best wishes,
Laolu
I WAS ABLE TO SEE THE PROGRESS OF MY…
I WAS ABLE TO SEE THE PROGRESS OF MY CASE AT ALL TIME.
PHONE CALLS WERE RESPONDED PROMPTLY BUT MAINLY BY PARALEGALS AND CLIENT SUPPORT WORKERS VERY RARELY BY CONVEYANCE SOLICITORS.
IT WAS VERY HELPFUL TO HAVE THE SECOND CHANCE OPPORTUNITY BECAUSE OUR FIRST PURCHASE FELL THROUGH
July 15, 2026
Unprompted review
Reply from Juno
Hello Khadija,
Here at Juno, we work in small teams which means your case is always being dealt with quickly by the most appropriate person at that time.
Our Client Support team can see your file and explain the current position - their role is to help with updates, answer general questions, and make sure anything needing a deeper review goes back to the right person. We find this means you're getting faster answers on more simple questions where a lawyer isn't needed and, also stops cases from getting stuck when someone is sick or on holiday as often happens with one dedicated lawyer.
Best wishes,
Susan
As a first time buyer Juno were…
As a first time buyer Juno were extremely helpful and patient in answering all of my questions. The service they provide is great, they respond pretty quickly over the phone and emails and make the house buying process smooth! Thanks for your help.
July 31, 2026
Unprompted review
Reply from Juno
It's a pleasure, thank you Yeshy and for leaving a review.
Providing clear communication and an efficient, smooth service is something we aim for so it's great to know we delivered for you.
Best wishes,
Susan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.