Terrible website. They have opened an account without my permission and taken money from me. I know I have not set this payment up as I have not received a product and the information is linked to my... See more
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terrible store. please pay attention, do not enter into a VIP partnership! You get credits and must redeem them. Payout ? no chance. the clothes are unfortunately also anything but great... See more
Company replied
I'm really Happy with JustFab onlineshop, all clothes are very high quality, perfect packaged and quick delivered... I recommend it to everyone because I am very satisfied, it is possible to find... See more
Company replied
The Material ist rough on skin ,ist not well glued, the earings came deffected and the shoe size doesnt Match. Awfull experience .
Company replied
Company details
Information provided by various external sources
Es ist kein Geheimnis, dass Frauen gerne verwöhnt werden und es lieben FABelhaft auszusehen. JustFab bietet Dir Zugang zu Style Experten und zu den angesagtesten Trends für Schuhe, Handtaschen, Jeans und Schmuck, um für Dich ein unvergessliches Einkaufserlebnis zu schaffen. Jeden Monat werden unsere Fashion Profis Dir eine auf Dich zugeschnittene Auswahl der trendigsten Schuhe, Handtaschen und Jeans per E-Mail zusenden - eigens für Dich ausgewählt.
Contact info
Schlesische Str. 38, 10997, Berlin, Germany
- (030) 56838013
- support@justfab.de
- www.justfab.de
2.2
Poor
14K reviews
Replied to 34% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JustFab Deutschland
Hello Urnaa, thank you for your great review! 😊
We are very happy to read, that you have placed your trust in us.
You will be exited, I can promise you that. 👌
😊
Have a great week!
Kind regards,
Peter -JustFab Team
Reply from JustFab Deutschland
Hello Tamara, thank you for your review!
We are very impressed by your great words, but we are confused by the low number of stars. If this was a mistake on your part, we would ask you to update it. If not, we would like to know why such an evaluation was made.
I wish you a nice weekend!
Kind regards,
Natascha - JustFab Team
I love it!
I love it! The site is very user friendly, everything is easy-peasy plus the discounts are great!
November 5, 2021
Reply from JustFab Deutschland
Hi Christine,
thank you for writing this lovely feedback!
We are thrilled to hear that our shop has fulfilled your expectations. We are grateful for your support.
Best regards,
Lisa - JustFab Team
Reply from JustFab Deutschland
Hey Gak,
thanks for writing this review.
It makes us happy, that you like our shop and we hope that you are satisfied with your products! 🙂
Kind regards,
Lisa - JustFab Team
This Website is good
November 4, 2021
Reply from JustFab Deutschland
Hi Lea,
thank you for rating us!
We are happy that you find our website good! We hope that you are satisfied with our products. 🙂
Kind regards,
Lisa - JustFab Team
Reply from JustFab Deutschland
Hey Behrouz,
thanks for your wonderful feedback.
It makes us happy that you are satisfied with our quality and delivery.
Visit us again soon! 🙂
Kind regards,
Lisa - JustFab Team
I like the qualitie of the shoes and…
I like the qualitie of the shoes and the designs. I'm giving 4 stars because last month I ordered a pair of boots on size 37.5 because I knew they would be tight for me, but instead they send me a number 37 like in the information of my account have, and it doesn't matter if I'm a smaller size normally, they should send what I ordered because that is what I bought. Also the sending for the shoes took almost 2 weeks, when normally take just a few days, that made me disappointed.
November 4, 2021
Reply from JustFab Deutschland
Hello Itzel, thank you very much for taking the time to write us your review.
We are pleased to read that you like the design and quality of our shoes. We are very sorry that you have had a negative experience with us and we would like to apologize to you for this. Angering you was never in our favor. Since we want to continuously improve, we are happy to pass on your feedback. If you have any questions or need help, you can contact us at any time via social media (Facebook, Instagram).
We wish you a good day!
Best regards,
Milla - JustFab Team
Reply from JustFab Deutschland
Hello Barbosa, thank you very much for your review! 😊
We are happy to hear that you are satisfied with our app. 😀
Your feedback means a lot to us.
Have a great day!
Best regards,
Peter - JustFab Team
Reply from JustFab Deutschland
Hey Hiam,
thanks for writing this feedback.
We hope that we will meet your requirements in the future, so that we can earn the full number of stars! :)
Kind regards,
Lisa - JustFab Team
Great company with affordable stylish…
Great company with affordable stylish products, reliable and always fast delivery. I have been using justfab.de for about 2 years now.
I have always had a great experience with them. Products are low cost especially in the outlet section. I have had a few miss in terms of fit and quality, but returns are so easy that nothing has been an issue yet. I have many pieces of clothing and bags/accessories that are my go to every day items.
I will continue to be part of the VIP program and shop with them. I can truly recommend the site with a clear conscience. Absolute top!!!!
November 4, 2021
Reply from JustFab Deutschland
Hello Colleen, thank you very much for your great review and such nice words!
We are delighted to hear that you are sooo satisfied with our shop, our prices, and our quality, and that you have had such a wonderful shopping experience. We are also happy to read, that you like our styles that much and wear them every day. 😍
Furthermore, we hope that you enjoy our styles and that everything continues to run to your satisfaction.
What could be better than the longstanding and trusting support of our VIP members. Thank you for loving JustFab that much! 🙏🏼💗
Kind regards,
Natascha - JustFab Team
Reply from JustFab Deutschland
Hello Nafisa,
Thank you very much for your 5 star review!
We are proud and happy that we have won a top customer like you and are very thankful for your loyalty.
We wish you a fabulous day and look forward to your next visit to the shop.
Kind regards,
Emma - JustFab Team
Nice Service
November 3, 2021
Reply from JustFab Deutschland
Hi Mila,
thank you for your feedback.
It makes us happy, that you are satisfied with our service! We hope that you like your new products! 😊
Kind regards,
Lisa - JustFab Team
Reply from JustFab Deutschland
Hallo Admir, wir freuen uns riesig über Deine hervorragende 4 Sterne Bewertung und Deine lieben Worte.
Die Zufriedenheit unserer Kunden liegt uns sehr am Herzen und zu lesen, dass wir es bei Dir geschafft haben, zufrieden mit uns zu sein, macht uns überglücklich! Noch viel Spaß beim Shoppen wünschen wir Dir. Bis bald. 🤗
Beste Grüße,
Milla - JustFab Team
Everything was fine
November 2, 2021
Reply from JustFab Deutschland
Hello Belarus, thank you very much for your 5 stars!
We are happy to read, that you like our online shop. We wish you a lot of fabulous moment with your styles.
Visit us again soon! Have a nice day.
Best regards,
Milla - JustFab Team
Reply from JustFab Deutschland
Hi Nika,
thanks for writing this review.
We are so happy that you are satisfied with our products and fast delivery.
Thank you for your support! 😊😊
Kind regards,
Lisa - JustFab Team
Super Toll
I really happ when i kann found the website good fashion good preis and model.
Thank so much.
November 1, 2021
Reply from JustFab Deutschland
Hey Anh Pham, thank you for the great 5 Stars review.
We are so happy that our products meet your expectations and that you are so in love with JustFab.😍 Thank you for the great feedback! Hope you will visit our Shop soon again and we wish you a great day!
Kind regards,
Milla your JustFab Team
Very satisfied
November 1, 2021
Reply from JustFab Deutschland
Hi Fatuma! Thank you for your lovely review!
We are thrilled to hear you are satisfied with us. 😊
Thank you for shopping with us!
Have a great day!
Best regards,
Peter - JustFab Team
Reply from JustFab Deutschland
Hey Nadine, thank you very much for your 4 star review!
We are happy, that you like our shop.
We wish you a lot of fun with your styles and hope you will visit us soon again! 😊
Have a nice day!
Kind regards,
Milla - JustFab Team
Reply from JustFab Deutschland
Hallo Rahaf, vielen lieben Dank für Deine zuckersüße Bewertung! 💓💓💓
Was will man noch groß sagen, wenn alles perfekt geklappt hat und wir Dir eine Freude bereiten konnten.
Bleib so verliebt in JustFab! 🥰🥰💓💓💓
Liebe Grüße,
Natascha - JustFab Team
I've ordered so many times now at…
I've ordered so many times now at justfab and I can only recommend. The quality is usually very good the shoes are comfortable and true to size and I've never been disappointed.
October 30, 2021
Reply from JustFab Deutschland
Hey Kanesa,
thank you for your lovely feedback!
What could be better than the longstanding support of our members? We are more than happy that you like our products and that you are satisfied with our service.
Share your good experiences with your friends and visit us again soon! 😊
Kind regards,
Lisa - JustFab Team
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