Just Flowers Inc Reviews 6,022

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often noting that the flowers are stunning, fresh, and well-arranged, sometimes even exceeding expectations compared to website images. People found the online ordering process easy and straightforward, appreciating the clear navigation and the ability to place orders from a distance, even internationally. However, some customers were dissatisfied with the delivery service, experiencing issues such as delayed deliveries, missed dates, or orders not arriving as promised. There were also instances where the delivered product did not match the ordered item, with some receiving arrangements of lower quality or different from what was pictured.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous. While some customers praise timely and fast deliveries, with... See more

Product

Reviewers mention positive feedback about product quality. Many customers praise the beautiful and fresh... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the ease of ordering online,... See more

Quality

Customers consistently note positive experiences with quality, often praising the beauty, freshness, and... See more

Service

People report ambiguous experiences with service. Many customers express satisfaction, highlighting memorable... See more

Based on these reviews

Rated 4 out of 5 stars

First time using this service and not too sure what to expect. Turned out great. Not too sure about online so called the 800 number. Very thorough with gathering information and double checking for co... See more

Company replied

Rated 4 out of 5 stars

I paid for express delivery but did not get it. I don’t know if my friend ever received her flowers. I ordered a box of chocolates with the flowers but when I called to see if they arrived I was told... See more

Company replied

Rated 4 out of 5 stars

Site was simple to navigate, easy to order. Called to verify delivery, missed original date but made it in time. Very nice arrangement. Thank you

Company replied

Rated 4 out of 5 stars

Just Flowers was an amazing business to work with. Their customer service is top knotch. They x were so understanding with me and accommodating!!

Company replied


Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I almost gave up until I found Just Flowers Inc

I had to go through several online flower shops until I got to this one, I had almost given up. This was the only one that would deliver to the area code where my friend lives and with me not being able to visit her or attend her mothers funeral I really wanted to send her flowers and Just Flowers Inc made it possible. Thank You!

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use them!

If I could give a negative star I would! Ordered for next day delivery for an arrangement that was very time sensitive. They just flat out didnt deliver it. I had to call the next day and ask and they had no apology, nothing. Just wasnt delivered. Only a $5 credit offered and I had to fight for more, resulting in a $10 credit. This simply could have been made better by CALLING and saying hey we arent able to deliver your flowers today. I will never use them again and tell everyone not to use them as well. Super disappointed.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

funeral orders not delivered

We placed multiple orders for a funeral 6 days before the day of the funeral. None of the orders were delivered. It resulted in a very significant and sad result with no representation of our company and staff. Their excuse was that they could not get ahold of the "Florist". They could have contacted us on such an important event, and at least given us a chance to contact another florist. Our only contact after repeated calls was to a call center out of the country. They had no managers available. I was given a number for managers. I called three times and was on hold for 3 minutes each time before being disconnected. This is a highly unprofessional company who obviously runs its services from outside of the USA. There is no way for us to make up this huge faux pas to our loved one. DO NOT TRUST THIS COMPANY!!!!! They are brokers in a call center in India who is a big machine and dont really care about the quality of their services. The person in customer service could not even issue a refund without a manager for mutiple orders that were not delivered to a funeral. DO NOT USE THIS COMPANY. YOU WILL BE SORRY!!!!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, on time delivery, Awesome service. Thanks again

April 13, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

Rated 5 out of 5 stars

This flower shop is absolutely…

This flower shop is absolutely wonderful! I made my order online at almost midnight and the flowers were delivered the very next day. It was easy to order they have a wide selection, and the order arrived on time. I would highly recommend this flower shop to anybody looking to order flowers for their loved ones or friends.

April 12, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for sharing your pleasant experience. We appreciate you.

Rated 5 out of 5 stars

Flowers were beautiful and the…

Flowers were beautiful and the recipient loved them

April 11, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review. We greatly appreciate your feedback.

Rated 4 out of 5 stars

Very close to a 5 star, but not quite.

I would have rated your company with 5 stars. However, I contacted the persons that I sent the flowers to and I was told the arrangement was beautiful. But, you forgot to include the Congratulations balloon I paid an extra $4.99 dollars for.

April 10, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Michael Timmerman, thank you for bringing this to our attention. This is the first time we are hearing of this. Our customer service department will reach out to you about this ASAP.

Rated 5 out of 5 stars

Beautiful arrangement easy to order!

The website was easy to navigate through. I was able to get the arrangement ordered and it was beautiful! It arrived to the correct address and it was on time.

April 10, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review. We greatly appreciate your feedback.

Rated 5 out of 5 stars

Perfect from start to finish

Online ordering was easy, smooth delivery, and a beautiful arrangement!

April 10, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review. We greatly appreciate your feedback.

Rated 5 out of 5 stars

Great experience, great customer service!

This was a great experience from start to finish with just a small hiccup but fantastic support throughout the process. The minor hiccup did not affect delivery of the flowers nor the experience for the grieving and it was handled quickly, professionally and completely satisfactorily when I reported it. Overall an excellent experience and I would definitely order again with this company and recommend them to others.

April 8, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review. We greatly appreciate your feedback.

Rated 4 out of 5 stars

Flowers were beautiful but no not…

Flowers were beautiful but no not attached as requested.

April 10, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Melissa Tait, thank you for bringing this to our attention. This is the first time we are hearing of this. Our customer service department will reach out to you about this ASAP.

Rated 4 out of 5 stars

I ordered online for the nearest…

I ordered online for the nearest florist. Turns out it wasn't the nearest florist for the delivery. The company changed the florist to one that was closer to the destination. Flowers were beautiful and smelled great.

April 7, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Rose Backlund, we are here to help. Can you please clarify what the issue is here. Our customer service department will reach out to you about this ASAP.

Rated 5 out of 5 stars

Very thankful to this Flower Service

Very thankful to this Flower Service
We are living in Estonia and our friend in US
And thats so difficult to find who allows to order flowers in such cases

Thank you so much for taking our order and helping to make surprise for our special friends

April 9, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review. We greatly appreciate your feedback.

Rated 5 out of 5 stars

The flowers were for a friend of mine…

The flowers were for a friend of mine who had. Token her arm. She called and said they were beautiful and the one bright spot so far.

April 7, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the feedback. We greatly appreciate your business.

Rated 1 out of 5 stars

Hands Down the worst

Hands Down the worst. Canceled order after two days late and no one could tell me the status.
GO SOMEWHERE ELSE

April 3, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Craig Jones, we received your order on Saturday at 1:18 PM in the afternoon when the local shops had already closed up for the weekend. We offered to reschedule your order for delivery on Monday with a discount but you insisted on cancellation instead.

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