Just Lawnmowers Reviews 

7,597
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 635 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery services and the highly competitive pricing available across a broad range of quality garden equipment. Consumers also highlight the remarkably helpful customer support, noting that staff members provide clear guidance and thorough demonstrations during product setup. Some reviewers were not happy with receiving faulty items, broken parts, or missing components that ultimately required unexpected professional repairs or replacements. Other people experienced occasional delivery delays, missing tracking information, or minor fulfillment errors with their initial orders that required additional customer service assistance.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, noting consistently fast and prompt arrival times.... See more

Product

Customers had positive experiences with product, noting that items were of high quality and arrived as... See more

Service

Reviewers mention positive feedback about service, highlighting fast delivery, helpful staff, and efficient... See more

Order

Reviewers highlight positive aspects of order, describing the online purchasing process as quick, easy, and... See more

Price

Users describe satisfaction with the pricing, often noting that costs are very competitive and affordable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased an ego strimmer on behalf of Friends of Abbey Street Park for my volunteer group. This was funded by the National Lottery and the rule was that we had to pay by cheque. Just Lawnmowers wer... See more

Company replied

Rated 5 out of 5 stars

Lawnmower delivered on time. Good price. Product of high quality, the Honda Miimo robot lawnmower. Typical Japanese reliability and all components in the box seem to work well together and of high qu... See more

Company replied

Rated 5 out of 5 stars

Very pleased with our purchase 46cm wide self propelled Mountfeild ,from ordering to personal delivery made up & ready to use our tip if you have a large garden buy an extra battery . Changed after... See more

Company replied

Rated 5 out of 5 stars

Excellent product at a keen price. Arrived as promised, with no nonsense tracking. In perfect condition on arrival. A little wrinkle in the deal - the mower arrived filled with oil contrary to instruc... See more

Company replied



Company details

  1. Lawn Mower Store
  2. Garden Center

Written by the company

Just Lawnmowers is a website dedicated to supplying garden machinery and other power equipment to the UK market. We are a family business with 60 years experience in the horticultural and leisure business. We are very well qualified to offer you the consumer the best products that are available today from leading manufacturers including the likes of Honda, Stihl, Stiga, Mountfield & Atco. Our massive buying power and knowledge of these products allows us to offer you unbeatable deals. Our products are chosen for their quality, reliability and price. We are deeply committed to give you the best possible service at all times.

Just Lawnmowers - The UK's Number 1 Online Garden Machinery Superstore

Written by the company

We’re committed to you!
We have a longstanding commitment to treat all customers the way we want to be treated - with respect, support and kindness.
Exclusive Bundle Deals Available!
Check out our Exclusive money saving bundles. These are unique to Just Lawnmowers customers and offer incredible savings for multi product purchases.

Fast shipping!

Hassle-free returns!

The UK's Number 1!

Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(7,597)

627 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great petrol strimmer

There was a problem with the delivery but was quickly sorted by the company and was delivery fast and the stihl strimmer a received am well happy with it and it's light weight which is another bonus 😀.

May 13, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi David,

Thank you for taking the time to share your experience with us. We always strive for seamless logistics, but when a delivery issue does occur, our priority is to resolve it swiftly and efficiently. We are pleased that our team successfully expedited your Stihl strimmer and that you are thoroughly satisfied with its performance and lightweight design. We appreciate your business and your patience!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, delivery was prompt.

May 12, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Ian,

Thank you so much for the 5-star review! We work hard to make our website as easy to navigate as possible and to get your orders out the door without delay. We are thrilled to hear everything went smoothly and promptly for you. Happy gardening, and thank you for choosing Just Lawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 4 out of 5 stars

Great service

The first delivery had to be aborted because there was an issue with the machine. They didn't make excuses but called and explained the situation for us to agree the next steps. On the day, it was delivered on time and they took the time to explain the process with the machine

May 29, 2026
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Reply from Just Lawnmowers

Hi Clement,

Thank you so much for this wonderful review! While we always aim for a flawless first delivery, our pre-delivery inspection team will never let a machine leave our depot if it isn't 100% perfect. We believe in total honesty with our customers, so we are thrilled that you appreciated our proactive phone call and that the rescheduled delivery and full demonstration went so smoothly. Thank you for your patience, understanding, and your fantastic feedback!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

A very speedy response

A very speedy response, I placed my order and it arrived so quickly. I received updates throughout and my item was just as described. I am so happy with the service from Just Lawnmowers.

May 28, 2026
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Reply from Just Lawnmowers

Hi Elaine,

Thank you for taking the time to share your experience with us! Providing an efficient dispatch process and maintaining transparent communication through regular order updates are core elements of our customer service standards. We are pleased to hear that your item arrived promptly and met your exact expectations. We appreciate your business and your kind words!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great product

Great product, competitively priced and speedy delivery.

May 29, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Jonathan,

Thank you so much for the fantastic review! We work incredibly hard to make sure we pair high-quality machinery with competitive pricing and rapid delivery, so it’s wonderful to hear we hit the trifecta for you. Enjoy your new equipment, and thank you for choosing Just Lawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Strimmer 👍

Great product and great price 👍

May 11, 2026
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Reply from Just Lawnmowers

Hi David,

Thank you for taking the time to share your feedback! We work closely with leading manufacturers to ensure our customers receive high-quality machinery at highly competitive prices. We are very pleased to hear that your new strimmer has met your expectations on both counts! We appreciate your business!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great customer service.

Great customer service.
I had a problem with a mower lifting jack I bought from Just Lawnmowers, and they swapped it for a new replacement with no problem. They brought the replacement and collected the faulty one on the same day. Much appreciated.

May 11, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Anthony,

Thank you so much for the fantastic review! While we always hope every item arrives in perfect working order, we know that the true test of customer service is how we handle things when a problem pops up. We are absolutely thrilled that our team could coordinate a same-day swap and collection for your lifting jack to keep things entirely hassle-free for you. Thank you for your business and happy gardening!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great

Great! Quick and efficient

May 29, 2026
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Reply from Just Lawnmowers

Hi Lincoln,

Thank you for sharing your positive feedback! We streamline our order processing and dispatch systems to ensure every transaction is as quick and efficient as possible for our customers. We appreciate your business and look forward to serving you again!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Excellent communication and the…

Excellent communication and the delivery was excellent, when the mower was delivered we were shown all the control and elements that the mower can do.

May 28, 2026
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Reply from Just Lawnmowers

Hi Jason,

Thank you for taking the time to share your experience. Providing clear communication throughout the ordering process and delivering a comprehensive product demonstration upon arrival are key elements of our premium delivery service. We are pleased that our team was able to guide you through all the controls and features of your new mower. We appreciate your business!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Delivery was made two days after the…

Delivery was made two days after the order was placed. The driver took his time to explain the machine's operation and answer questions and made sure I was happy before he left. No problems.

May 27, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Peter,

Thank you so much for the wonderful review! We are absolutely thrilled to hear that your new machine arrived in just two days and that our delivery driver took such brilliant care of you. We believe that a proper, unhurried handover and demonstration is the best way to get you off to a flying start, so it’s fantastic to know you felt well looked after. Happy mowing!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Arrived quickly but initial battery was faulty and they replaced no questions quickly. Very pleasant telephone manner and care.

May 26, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Ali,

Thank you so much for the wonderful review! While we always hope every component works perfectly right out of the box, manufacturing faults do occasionally happen with batteries. We believe that a pleasant, helpful phone call and a lightning-fast, fuss-free replacement is the absolute least our customers deserve. We are so glad our team could turn things around quickly for you. Happy gardening!

Thanks
Harry
Just Lawnmowers

Rated 4 out of 5 stars
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Mark,

Thank you for sharing your feedback! Ensuring that all orders are fulfilled accurately and packaged securely to withstand transit is a top priority for our team. We are pleased to hear that your goods arrived safely and exactly as ordered. We appreciate your business!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great Customer Service

When I received my Stihl battery it had been damaged in transit from must have been a huge impact that went through multiple layers of packaging. I messaged Just Lawnmowers who arranged for the damaged item to be collected and a replacement delivered. Whole process took three days. Things go wrong , but this company fixed the problem very efficiently, without fuss. Will definitely buy from them again.

April 30, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Ken,

Brilliant feedback! It's true that mistakes happen, but it's how you fix them that counts. A three-day turnaround for a fresh Stihl battery with zero fuss - that's how we look after our customers. Thanks for the 5-star rating, the recommendation, and for sticking with Just Lawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Brilliant Service from Just Lawnmowers

Brilliant Service from Just Lawnmowers. Top quality mower. All assembled and tested. Works well. Huge Thanks!

May 27, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Syd,

Thank you so much for your wonderful feedback. We take great pride in our pre-delivery inspection process, ensuring that every premium mower is meticulously assembled and thoroughly tested before it reaches our customers. We are delighted that the machine and our service met your expectations. We appreciate your business.

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi,

Many thanks for the great review! We are absolutely thrilled to hear that your new shredder is performing so well. They are fantastic tools for keeping the garden tidy and making quick work of branches and cuttings. Happy shredding, and thank you for choosing Just Lawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Exceptional experience from ordering to…

Exceptional experience from ordering to delivery and demonstration

May 26, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Joe,

Thank you for sharing such positive feedback. Our goal is to provide a seamless, end-to-end experience, and ensuring our delivery team conducts a thorough product demonstration is a vital part of that process. We are delighted that our standards of service met your expectations from order placement to handover. We value your business.

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great price and great service

Great price and great service, lawnmower arrived next day. Thanks

May 26, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Ashley,

Many thanks for the fantastic review! We love hearing that we hit the sweet spot of great pricing, excellent service, and rapid next-day delivery. Getting you out onto the lawn as quickly as possible is always our goal. Enjoy your new mower and thank you for choosing Just Lawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great after sales service

Great after sales service - very helpful.

May 7, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi John,

Many thanks for the lovely review! We firmly believe that our job doesn't end the moment your mower is delivered. Providing helpful, reliable after-sales support is incredibly important to us, so we're thrilled to hear our team took great care of you. Happy gardening, and we're always here if you need us!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

The parts that I need came on time

The parts that I need came on time

May 8, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Robert,

Many thanks for the great review! We know how frustrating it is when you’re mid-job and need a replacement part to get back up and running, so we make it our priority to get spares shipped out as fast as possible. We’re thrilled they arrived right on time for you. Happy gardening!

Thanks
Harry
Just Lawnmowers

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