Just Lawnmowers Reviews 

7,596
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 635 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery services and the highly competitive pricing available across a broad range of quality garden equipment. Consumers also highlight the remarkably helpful customer support, noting that staff members provide clear guidance and thorough demonstrations during product setup. Some reviewers were not happy with receiving faulty items, broken parts, or missing components that ultimately required unexpected professional repairs or replacements. Other people experienced occasional delivery delays, missing tracking information, or minor fulfillment errors with their initial orders that required additional customer service assistance.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, noting consistently fast and prompt arrival times.... See more

Product

Customers had positive experiences with product, noting that items were of high quality and arrived as... See more

Service

Reviewers mention positive feedback about service, highlighting fast delivery, helpful staff, and efficient... See more

Order

Reviewers highlight positive aspects of order, describing the online purchasing process as quick, easy, and... See more

Price

Users describe satisfaction with the pricing, often noting that costs are very competitive and affordable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased an ego strimmer on behalf of Friends of Abbey Street Park for my volunteer group. This was funded by the National Lottery and the rule was that we had to pay by cheque. Just Lawnmowers wer... See more

Company replied

Rated 5 out of 5 stars

Lawnmower delivered on time. Good price. Product of high quality, the Honda Miimo robot lawnmower. Typical Japanese reliability and all components in the box seem to work well together and of high qu... See more

Company replied

Rated 5 out of 5 stars

Very pleased with our purchase 46cm wide self propelled Mountfeild ,from ordering to personal delivery made up & ready to use our tip if you have a large garden buy an extra battery . Changed after... See more

Company replied

Rated 5 out of 5 stars

Excellent product at a keen price. Arrived as promised, with no nonsense tracking. In perfect condition on arrival. A little wrinkle in the deal - the mower arrived filled with oil contrary to instruc... See more

Company replied



Company details

  1. Lawn Mower Store
  2. Garden Center

Written by the company

Just Lawnmowers is a website dedicated to supplying garden machinery and other power equipment to the UK market. We are a family business with 60 years experience in the horticultural and leisure business. We are very well qualified to offer you the consumer the best products that are available today from leading manufacturers including the likes of Honda, Stihl, Stiga, Mountfield & Atco. Our massive buying power and knowledge of these products allows us to offer you unbeatable deals. Our products are chosen for their quality, reliability and price. We are deeply committed to give you the best possible service at all times.

Just Lawnmowers - The UK's Number 1 Online Garden Machinery Superstore

Written by the company

We’re committed to you!
We have a longstanding commitment to treat all customers the way we want to be treated - with respect, support and kindness.
Exclusive Bundle Deals Available!
Check out our Exclusive money saving bundles. These are unique to Just Lawnmowers customers and offer incredible savings for multi product purchases.

Fast shipping!

Hassle-free returns!

The UK's Number 1!

Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(7,596)

627 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great business

I have bought several things from Just Lawnmowers over the last 6 years and every time I have had confirmation of despatch on the same day as the order with fast reliable delivery service. They are a great business.

June 1, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Mark,

Thank you so much for the incredible 5-star review! Six years of loyalty is something we don't take for granted, and we are absolutely thrilled to hear that our same-day dispatch and reliable delivery have remained consistent for you every single time. Knowing that we have earned your trust as a great business over nearly a decade makes all our team's hard work worthwhile. Thank you for your continued support, and happy gardening!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Gary,

Thank you for taking the time to share your feedback. Our primary objectives are to provide dependable customer care and ensure your orders are dispatched and delivered as quickly as possible. We are delighted that your experience reflected these standards, and we appreciate your business!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Excellent service

Excellent service

April 8, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Melvyn,

Thank you so much for the excellent 5-star review! We work hard to ensure every customer has a seamless experience from start to finish, so hearing that our service hit the mark for you truly makes our day. Thank you for choosing Just Lawnmowers, and happy gardening!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Really good company

Really good company. I needed an item ASAP. Customer service were really A+. The item was out of stock and they kept me updated and expedited shipping etc. I would 100% use again

June 26, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Maureen,

Thank you so much for the wonderful 5-star review! We know how stressful it is when you need a piece of equipment urgently and find out it’s temporarily out of stock. Our customer service team always strives to go the extra mile to turn those situations around, so hearing that they kept you fully updated and expedited your shipping absolutely makes our day. We are thrilled we could get it to you ASAP, and we look forward to welcoming you back next time!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great product and great service

Great product and great service

June 26, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Wayne,

Thank you so much for the fantastic 5-star review! We work hard to pair top-tier garden machinery with the best possible customer service, so hearing that we hit both marks for you truly makes our day. Thank you for choosing Just Lawnmowers, and happy gardening!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Excellent product at a keen price

Excellent product at a keen price. Arrived as promised, with no nonsense tracking. In perfect condition on arrival. A little wrinkle in the deal - the mower arrived filled with oil contrary to instructions. Timely and supportive aftersales service provided support and advice. Isn't that reassuring when you order on-line? And I got some extra free oil!

June 26, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi,

Thank you for taking the time to share your experience! We couple our competitive Stihl pricing with a strict policy of proactive customer communication. When unexpected inventory shortages occur, our priority is to ensure the client is fully informed while we swiftly execute an alternative solution. We are delighted that our sales team resolved the delay to your satisfaction, resulting in a successful delivery just one day later. Thank you for your business!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Paul,

Thank you for taking the time to share your feedback. We are pleased to hear that our logistics team delivered your order successfully and that the machinery is operating to your satisfaction. We appreciate your business and hope the new equipment serves you well!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

great experience speedy delivery

great experience speedy delivery. demonstrated well thsnkyou

June 24, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Roy,

Thank you so much for the fantastic 5-star review! We are absolutely thrilled to hear that you had a great experience with us. We know that getting a new piece of machinery can sometimes feel a bit daunting, which is why our delivery team makes it a priority to walk you through everything and show you exactly how it works before they leave. Thank you for choosing Just Lawnmowers, and happy gardening!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great experience

Great experience. Initial order turned out to be out of stock and discontinued but this was promptly communicated. When second order was made, the item was dispatched and arrived the next day!

June 25, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Kelly,

Thank you so much for the fantastic 5-star review! While we always aim to have our live inventory 100% accurate, we believe true customer service is defined by how fast we put things right, so we are absolutely thrilled that our prompt communication and next-day delivery on your alternative choice turned this into a great experience for you. Thank you for your patience, your understanding, and your business!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Product as described

Product as described, good service, competitive pricing.

June 24, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Philip,

Thank you for taking the time to share your feedback. Our primary objectives are to maintain a transparent, accurately described inventory, offer highly competitive pricing, and pair it all with dependable service. We are delighted that your experience reflected these core standards, and we appreciate your business!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

good service,quick delivery,nice price

efficient and quick.delivered next day . good stihl hedgecutter. thanks

June 24, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Jon,

Thank you so much for the fantastic 5-star review! Our team works incredibly hard to ensure orders are processed and shipped out immediately, so we are thrilled to hear your new Stihl hedge cutter arrived on your doorstep the very next day. Stihl makes an outstanding piece of kit, and we know it will make light work of your hedges. Thank you for choosing Just Lawnmowers, and happy gardening!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Excellent All Round

Great communication and a very good speedy service.

June 22, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Gareth,

Thank you so much for the fantastic 5-star review! We know that waiting around for deliveries can be frustrating, which is why we make it a top priority to keep you clearly informed every step of the way. Hearing that you experienced excellent, speedy service all round truly makes our day. Thank you for choosing Just Lawnmowers, and happy gardening!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi John,

Thank you so much for the fantastic 5-star review! We love the way you put it - providing great service is exactly what we aim for every single day, no exceptions. Thank you for choosing Just Lawnmowers, and happy gardening!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great service all round.

Great service all round.

June 23, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi John,

Thank you for taking the time to share your feedback. Delivering a high standard of care at every touchpoint of the customer journey -from initial browsing to final delivery - is our top priority. We are delighted that our team met those expectations for you, and we appreciate your business.

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Right product at tge Right price

Right product at tge Right price. Really quick delivery

June 5, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Mark,

Thank you so much for the 5-star review! We believe you shouldn't have to compromise on speed or value to get exactly what you need for your garden, so we are absolutely thrilled to hear we hit the trifecta for you. Thank you for choosing Just Lawnmowers, and happy gardening!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Unbelievable customer service

Unbelievable customer service. Had a small problem with mower and they arranged collection and super quick delivery of new one. Very impressed

June 22, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Ben,

Thank you so much for the wonderful review! While we always aim for every machine to arrive in perfect working order, we know that true customer service is defined by how we handle things if a glitch happens. We wanted to get you sorted out and back onto your lawn as quickly as possible, so we are thrilled to hear you were impressed by the quick collection and replacement process. Thank you so much for your patience, your business, and the fantastic 5-star shout-out!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Very helpful sales

Very helpful sales. Great bit of kit. Excellent delivery. Recommended.

June 4, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi,

Thank you so much for the fantastic 5-star review! We love hearing that our sales team was helpful in finding you the right gear, and that our delivery team got it to you smoothly. Knowing that you're happy with your new kit and would recommend us to others means the world to us. Thank you for choosing Just Lawnmowers, and happy gardening!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Excellent service

Excellent service, order picked, packaged and picked up courier within hours of order being placed, courier delivered the following day. As for the goods themselves it was an excellent price for a Stihl product.

June 22, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Jim,

Thank you so much for the fantastic 5-star review! Our warehouse and logistics teams take massive pride in running a tight ship, so hearing that your order was picked, packed, and handed over to our courier within hours of you placing it absolutely makes our days. We know that when you buy a premium brand like Stihl, you want that premium speed to match, all at a great price. Thank you for choosing Just Lawnmowers, and happy gardening!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

An easy website to use

An easy website to use; they had the product I was after at a very good price, along with a couple of gifts. However, one gift was out of stock; they informed me of this and said it would be forwarded to me when it was back in stock.
The item was delivered the next day, and they use APC for their deliveries, which is a win for me, as out of all the delivery companies, I've found them the best.
I will definitely use this company again, checking the stock and price as a benchmark against other companies selling the same item.

July 2, 2026
Unprompted review
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Jonathan,

Thank you so much for the fantastic and detailed review! We always aim to be completely upfront with our customers, so we are glad our team kept you clearly informed about the out-of-stock gift - we will get that forwarded to you the second it lands back in our warehouse! We are also thrilled that your next-day delivery hit the mark; we love partnering with APC because they share our commitment to looking after our customers' orders. Thank you for making us your new benchmark for price and service, and we look forward to welcoming you back next time!

Thanks
Harry
Just Lawnmowers

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look