Justop Limited Reviews 

119
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jus tops ...... Well easy ordering system . Speedy service even when sent to Mallorca. 10 out of 10 . Prices very good. Excellent choice, excellent value. Excellent service. Have recommended... See more

Rated 5 out of 5 stars

This is an absolutely brilliant little box. It has turned our Samsung TV into a smart TV, we can access the internet, view films/photos via our network, USB, external 1TB hard drive or micro SD card,... See more

Rated 5 out of 5 stars

Ordered a new motherboard from Justop on the Friday before the last bank holiday using the free delivery option. It arrived the next working day (Tuesday) in perfect condition! Brilliant. :) N... See more

Rated 5 out of 5 stars

Rather than invest in a full smart TV I decided to try the cheap solution first. The system was very easy to set up although the instructions were poor. Connected to home network using power link... See more

Company details

  1. Movie Streaming Service

Written by the company

Established in 2009, Justop Ltd has been providing IT hardware, software and related services to private and public sector organizations. We prefer to regard ourselves as an IT partner, advising and helping our customer’s internal IT departments to deliver a total range of technology solutions. We place the customer at the heart of the business and aim to provide the best level of service in everything we do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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4.9

All reviews

(119)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Tricky to start, but persevere...it's worth it!!

I have a fire tv stick modified with Kodi, and have enjoyed using it, but had thought about an actual android box for enhanced features like internet access.
This box arrived way ahead of expected delivery date, and in perfect condition. A small black box , cable, power lead and remote control(batteries required) all looked to be of great quality.
We got it plugged in and connected to internet straight away, and this was easy to do.
Unfortunately it took us some time to be able to find any streams and get it working properly, but a quick email to the seller helped us solve the problem, and we were up and running.
It will take a bit of getting used to, we were familiar with our kindle fire and new the add ons that worked, so I am sure when we can play about with this more, we will love it as much.
On a small point, we used a small bluetooth keyboard instead of the remote as we found it a bit clunky and awkward.
This was purchased at a discount for testing and review, but even at full price this was comparable to the amount paid for the fire stick.

August 9, 2016
Unprompted review
Rated 5 out of 5 stars

JUSTOP ® Quad Core Android TV Box, great box!

I decided to try this TV box because the technical spec versus price was excellent and although I have been using Kodi for years I decided a dedicated box was a better option for the family who have less technical experience.
First the disclaimer: THIS BOX IS ONLY AS GOOD AS YOUR BROADBAND and if you connect via WI-FI then the WI-FI speed and strength and other issues like channel contention.
This box arrived in the post at approx 11am yesterday and I was watching TV shows and movies on my TV in under 10 minutes, it is excellent! I wont use this review to comment on the specifications of the box as they are pretty well detailed and you are free to compare, but to be honest if you care just about spec and price you probably know enough to build your own Kodi box with a Rasberry Pi. Personally I have several Pi's and I use showbox and Kodi on my phone and cast via Chromecast and it works but the problem is that as much as I have tried to get my parents and my fiancee onboard they just cant get the grasp, there are too many steps. Turn the TV to HDMI 2, connect via local cast, open Kodi, find stream, send to local cast.... So I opted for a TV Box and it was the best decision ever!
If you just want to watch some free movies:
1, Unpack your box, plug in the HDMI cable to the TV and box, plug in the power cable and if you have one plug in the network cable(not included) to your router. If you dont have one then go to settings when your up and running, select your network and enter your Wireless key.
2, On your TV switch to whatever HDMI input you just plugged in your TV box too.
3, Click on Online Video,
4, Click on Add
5, Find Koid and click ok,
6, Press the back key and open Kodi.

June 14, 2016
Unprompted review
Rated 5 out of 5 stars

Fast, cheap and reliable

I purchased Sumvision Cyclone X8 media streamer from Justop a few days ago. The ordering process was hassle-free and the item arrived two days after ordering via post office. The parcel was well packaged and the item was as described.

April 23, 2016
Unprompted review
Rated 5 out of 5 stars

top sound bar!

I bought a s220 mini sound bar from justop as the sound on my new laptop is hopeless, and I use the laptop with a Dell monitor at base. So not the best sound ever, but since it is not particularly expensive, I rate it as value for money, vastly superior to the inadequate sound from a laptop. It is USB only, but does have a headphone jack. The USB is genuinely plug and play, no additional software required. One thing to watch out for, when first plugged in, Windows assumes that the device has a Mic as well, which it does not (future enhancement?), so you have to rummage into sound settings to tell the laptop to use its own mic, and the Dell speakers.

January 16, 2016
Unprompted review
Rated 1 out of 5 stars

Refuse to process refund on ridiculous pretexts, agent insulting and threatening me on the phone

Bought a bluetooth headset with "noise cancelling" capability. The noise cancelling either didn't work or wasn't there. I agreed with Justop to return the item, all fine, now they ignore any and all of my attempts to get in touch with them to hear where my refund is.

UPDATE: It got even better: I was just on the phone with 'xxxx' (perhaps one of the two directors xxxx and xxxx) who answered the phone. Either this is incredible incompetence, or calculated to fob customers off who try to get their money back after having returned the item: At first he wouldn't admit my (many) emails were received, a few minutes later he admitted they were all in front of him. Then he refused any cooperation on the basis that I had maliciously not received an email from him from 15 July, telling me I had "messed up my emails". He wanted me to reply to that and only that email saying I had returned the item. Then he refused any cooperation on the basis that I had no order number and he couldn't find my order. I had to repeat myself numerous times explaining that I never received one. Then suddenly he said he had my order number with all my data in front of him based on the postcode (surprise!). He then went back to tell me I should search my inbox etc. - simply refusing to process the refund. From there it got nastier, he called my a "waste of time" for his company, and asked me whether "I had nothing better to do". At last he threatened to put me on a "black list". At this point I asked to speak to a superior or management, he just hung up the phone.

UPDATE: I'm reclaiming the refund now through Paypal where Justop continues this silly game. I've provided them multiple times with proof of delivery by the courier with exact date and time when my item was returned to Justop. Maliciousness or gross incompetence - I don't know.

July 16, 2015
Justop Limited logo

Reply from Justop Limited

When the customer called us, they failed to provide order number. We asked address details then found his order. Then we ask the buyer to return the product back, but they never return it, just keep asking for refund. When we try to explain our return policy, they threaten us to leave us negative feedback everywhere if we don't do refund.

We replied this customer's email for a number of times, we have copies in our sent box, all emails shown as successfully delivered, we also replied other customer's emails without problem. Finally when on the phone the customer refused that they have recieved our last several emails as they previously did. He said he have several email addresses.

Our return procedure: recevied customer email - we supply tech support - if we can't solve problem - authorize return - product returned - refund.

We found it's hard to communicate with this customer, and we are still waiting for the item to be returned so we can supply refund.

Rated 5 out of 5 stars

Excellent service! Very happy. :)

Ordered a new motherboard from Justop on the Friday before the last bank holiday using the free delivery option. It arrived the next working day (Tuesday) in perfect condition! Brilliant. :)

Not had chance to test the mobo yet but am rebuilding my PC this Friday so fingers crossed all will work fine. :)

June 2, 2014
Unprompted review
Rated 4 out of 5 stars

Decent Android TV Dongle

Bought this because I couldn't wait on the Google chromecast device (which is now available). Plus points: Reliable android gadget which allows me to run the BT Sport TV app, catchup TV and very impressively media sharing so I can view pics and videos from my phone on the Telly.
Minus points: Apart from the splash screen I don't think any localisation had been done. Most things were set to chinese defaults. Once I'd managed to get these set to uk everything was fine. To sum good gadget but probably superseded by chromecast.

May 22, 2014
Unprompted review
Rated 1 out of 5 stars

What a joke for an internet company, so grateful to paypal.

I ordered a motherboard from this firm in March, and it was delivered quickly, when I opened the package I found that the motherboard had been opened and the thermal paste packaged inside, case screws were also missing from the box. This was irrelevant though as it was a replacement and did not work, I changed the power supply, hard drive, and knew the processor was good, but the board was dead. I contacted them and got a swift reply to return the item, I sent it back recorded delivery and it took 2 days, but over 3 weeks later I had heard nothing, I sent 2 e-mails and had no reply, I then raised a paypal dispute stating the above and asked for a refund, which was rejected, I got a comment to send it back, which if they had read what I put, they'd have realised that it had been with them for nearly four weeks. I raised the dispute to a claim and it was quickly decided in my favour. The unbelievable gall of this company is that I later got an e-mail to review them on this site, so here's your review, in short, don't touch em with a barge pole! I know i'll get a reply to this like other reviews, saying we were busy, staff problems, it was mislaid or any other old flannel but no customer should have to wait over four weeks and rely on paypal for a refund. I've worked in IT for 12 years and dealt with many online component companies, this was just awful.

May 19, 2014
Unprompted review
Rated 1 out of 5 stars

a load of rubbish....

had it a month then it packed in ,,,called justop 4 times ,no answer ,,,e/mailed ...no answer,,,,after two weeks I got an answer ,,,,you need to reinstall,,,buy a memory card from us ,4 pounds please,,that will fix it ,,,,,,so I did and it did fix it ,,,,going great for five weeks then nothing ,,,,memory card out to fix it ,,,,no chance,,,,,,so I downloaded xbmc on my computer loaded it on to the card and off we go again,,its working but now I don't have mashup or Navi-x ..............should have stayed with sky,,,,,,,,,,,,,

May 9, 2014
Unprompted review
Rated 5 out of 5 stars

Simple, easy and delivers on time, what more could you ask for?

I ordered the 'JUSTOP HD Media Box Player Full HD 1080P HDMI Out, 5.1 Surround Sound Out' for my mother and was hesitant at first due to the amount of options out there. I saw this on amazon but they were more expensive! Ordered from Justop directly and was amazed by this little box. It play all the files I can throw at it and my mother can use it without any problems. Brilliant service and a great little media player. 10/10 would buy from these guys again.

May 6, 2014
Unprompted review
Rated 5 out of 5 stars

First class company

Good price on the product but when i received it the product was faulty. after being in touch with Justin he sent me prepaid packaging to send it back and in no
time at all i received a replacement which works perfectly so all in all first class service from a first class company

May 4, 2014
Unprompted review
Rated 5 out of 5 stars

Prompt Delivery of a great liitle Android TV Dongle

Order a TV Dongle Android 4.2 with remote direct from Justop saving a few pounds. Prompt delivery of a great little addtion to the TV. Easily connect to WiFi adds the catch up of all the main TV channels, with the addition of streaming video from the Internet with the pre installed Flash Player. Now TV works fine. Portable so I can use it on any TV in the house with an HDMI input.

A few tips for anyone thinking of buying one remote is ok, just , but far better connecting a cheap USB mouse. If using Wifi, connect the power supply it speeds up considerably than when the power is from the HDMI only. Ensure the leads plugged in found mine a tight fit. Just one complaint no power on from the remote control. However small complaint compared to the beeifit I have already had from the kit. Highly recommended and happily use them again in the future.

May 2, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent price and delivery

Placed an order for a ASRock N68C-GS FX mainboard from Justop - out of stock everywhere else and hideously overpriced elsewhere.
Honestly thought there might be a problem and item is showing up in stock at an incredible price - so I took a chance.
Amazingly, the mainboard turned up promptly - very fast delivery - and I couldn't have been more pleased with my purchase.
Well done Justop - wish you guys success - you deserve it !!
Mo.

May 2, 2014
Unprompted review

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