K12 - Alabama Virtual Academy Reviews 133

TrustScore 4.5 out of 5

4.4

831 W. Washington Street, 36027 Eufaula, AL, US


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See what reviewers are saying

Rated 5 out of 5 stars

The staff,the curriculum,everything is in reach.You have control over your child's learning progress. You have all the resources you need might I add(provided resources;art supplies, math materials, r... See more

Company replied

Rated 2 out of 5 stars

My kids currently go to this school as of right now. The teachers communication with the us is ridiculous. They are horrible at communication. I don't recommend.

Company replied

Rated 5 out of 5 stars

The faculty and staff have worked hard to ensure the students have access to the latest technology and that everything is working smoothly. I have received email notifications every week to let me kno... See more

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Rated 5 out of 5 stars

The teachers actually care about your child progressing and learning that being prepped for testing all the time. They make sure the kids and learning coaches know they are there for help and respond... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

Written by the company

Alabama Virtual Academy at Eufaula City Schools (ALVA) is a tuition-free online public school serving K-12th grade students across Alabama, offering a flexible education designed to meet a variety of learning needs. ALVA provides a well-rounded curriculum with rigorous academics, certified teachers, and opportunities for advanced coursework, career readiness, and extracurricular activities. As a K12-powered school, ALVA benefits from 25 years of expertise in online learning, helping students gain the knowledge and skills to succeed. Learn more at alva.k12.com.


Contact info

  • 831 W. Washington Street, 36027, Eufaula, AL, United States

  • 855-692-4106

4.4

Excellent

TrustScore 4.5 out of 5

133 reviews

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Rated 2 out of 5 stars

My kids currently go to this school as…

My kids currently go to this school as of right now. The teachers communication with the us is ridiculous. They are horrible at communication. I don't recommend.

May 15, 2026
Unprompted review
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Reply from K12 - Alabama Virtual Academy

We’re so sorry to hear that your experience hasn’t met expectations. We know how important it is for families to feel informed and supported. We’d appreciate the opportunity to learn more and help make things better. Please reach out to us at help@k12.com with additional details—we’re happy to assist and work toward a resolution.

Rated 5 out of 5 stars

Beautiful and Respectful Staff

Beautiful and Respectful Staff. Wonderful Company.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

We're glad to hear about your positive experience with our staff. Thank you for your valued feedback.

Rated 5 out of 5 stars

My overall experience of the K12 Program.

My son’s morale is very high and he’s always encouraged to do as well as possible. He doesn’t have any issues with connecting with any of his instructors. He knows what is expected from him and the quality of work he needs to present. I love the order of the entire program. Thank you!

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

We're so glad to hear your son is thriving! It's wonderful that he feels encouraged and connected with his instructors. We appreciate your feedback on the program's structure and thank you for sharing your positive experience.

Rated 4 out of 5 stars

The overall experience for my son is…

The overall experience for my son is really good. The only thing that was really a struggle was the change in the platform used from last year to this year. We highly enjoyed last year's learning platform program. It was kid friendly and allowed him to see if he was behind in any course on his own. The change in the platform mid year this year became a bit more easier for him to navigate then the platform when we started this year. Overall tho a good experience for us both.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you so much for sharing this thoughtful feedback. It’s clear how invested you are in your son’s learning experience, and I really appreciate the care you put into describing what worked well and where things felt challenging.

It makes sense that the shift in platforms—especially after having a kid‑friendly system that helped him track his own progress—would feel like a setback. When a tool empowers a student to be more independent, losing that familiarity can be frustrating for both of you. Your point about the mid‑year change becoming easier over time is helpful, too; it shows resilience on your son’s part and gives us insight into what aspects of the newer platform are moving in the right direction.

I’m genuinely glad to hear that, despite the bumps, the overall experience has been positive for you both. Feedback like yours helps highlight what supports students best and where consistency and usability matter most. If you ever want to share more about what features were especially helpful in last year’s platform, I’m here to listen and pass that insight forward. You can reach out to help@k12.com. Have a wonderful day.

Rated 5 out of 5 stars

Excellent School

Excellent School

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you so much for your kind words! We’re really glad to hear you had a positive experience with our school. Your support means a lot to our staff and students, and we’re grateful to have you as part of our community.

Rated 5 out of 5 stars

My kids are doing better the teachers…

My kids are doing better the teachers are nice and helpful and they are actually happy with Alabama Virtual Academy. I would recommend this school to anyone.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you for taking the time to leave a review. We’re thrilled to hear your children are thriving, feel happy, and supported by our teachers. Your recommendation means so much!

Rated 5 out of 5 stars

I would recommend anyone to K12

I would recommend anyone to K12, this is the best decision I have made for my 2 children's

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you for sharing such kind feedback. We’re honored to be part of your family’s educational journey and appreciate your trust in us!

Rated 5 out of 5 stars

The faculty and staff have worked hard…

The faculty and staff have worked hard to ensure the students have access to the latest technology and that everything is working smoothly. I have received email notifications every week to let me know how my student is doing. I appreciate everyone who work to make sure students and care coaches have what they need! Thank you!

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

We appreciate you acknowledging the team's dedication to providing students with the latest technology. It's great to hear that you value the weekly updates and the support provided to students!

Rated 4 out of 5 stars

Love K12

I have really enjoyed K12 and will continue to keep my child in the program for 3 years now. She has been in National Junior Honors society. This year has been more difficult for her after the change to canvas, but we are working out all of the kinks and will be ready next year for her first year in highschool!

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you so much for sharing your experience! We are thrilled to hear that your daughter has enjoyed her time with us and congratulations to her on being part of the National Junior Honor Society. We appreciate your patience during the platform transition this past school year and are glad to hear things are starting to come together. We wish her continued success as she prepares for her first year of high school!

Rated 3 out of 5 stars

The special education classes should reflect just that.I would really like for the classes to…

I would really like for the classes to reflect the students ability. Being in special education, some of the learning subjects are beyond what a child with certain learning difficulties may be able to comprehend or remember such as algebra. I think that 1 size fit all curriculum is not working.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you so much for reaching out and sharing this feedback with us. We would like to discuss your concerns further. We have sent you an email and look forward to hearing back.

Rated 5 out of 5 stars

Granddaughter

My granddaughter has been taught more by K12 than if she was still at in person school

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

We're happy to hear that our program has been so beneficial for your granddaughter's education. Thank you for sharing this positive feedback!

Rated 5 out of 5 stars

A school that has grown with my children

The school is flexible, supportive, and truly focused on student growth. The teachers and principal provide everything needed for children to succeed. Enrollment was easy and thorough, and communication has been excellent. They respond quickly to questions and are always understanding. My children have grown to love this school and so have I. I wouldn't have it any other way. It helps to know I can be apart of my children learning experience and feel comfort and knowing their safe.

April 2, 2026
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

We appreciate your kind feedback and are glad your experience has been so positive! Our staff works hard to support students and maintain clear, responsive communication with families. Thank you so much for being an important part of our school community!

Rated 5 out of 5 stars

I love the school for my son

I love the school for my son. They really helped you. They take their time with you.

April 2, 2026
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Reply from K12 - Alabama Virtual Academy

Thank you for such a kind review! We’re so glad to hear that your son has had a great experience and felt supported. Taking the time to help each family is something we truly value.

Rated 1 out of 5 stars

ALVA online is great

ALVA online is great. The only thing is when my baby laptop has the error message. I get upset but I would call technical support and get her back on track. ALVA school is great. This my baby last yr. Im happy about that she a senior. Great school...

April 2, 2026
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

Thank you for sharing your experience with us. We are sorry for the frustration caused by any technical issues and are glad our technical support team was able to assist and get things resolved. We are thrilled to hear that ALVA has been a great school for your daughter and congratulate her on reaching her senior year! If there is anything more we can do to support you, please feel free to reach out at help@k12.com. Wishing you all the best!

Rated 5 out of 5 stars

Absolutely loved being with K12!!

We have absolutely LOVED schooling with K12 unfortunately, it broke our hearts that we moved and found out we are not eligible for it anymore.. We soo wish there was a k12 GA because we would still most definitely be enrolling if so.. My daughter has had the best couple years with them, very thankful to have found k12 when we started out home school journey!!!

April 10, 2026
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Reply from K12 - Alabama Virtual Academy

We're happy to hear that your daughter had such a positive experience with our program. We appreciate your kind words and are so sorry that you are no longer eligible due to your move. Thank you for sharing your feedback.

Rated 5 out of 5 stars

We have had no issues and the teachers…

We have had no issues and the teachers are awesome.

April 2, 2026
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

Thank you so much for the great feedback! We are thrilled to hear you are having such a positive experience and that our team is making a meaningful difference.

Rated 5 out of 5 stars

Doing very good!

April 2, 2026
K12 - Alabama Virtual Academy logo

Reply from K12 - Alabama Virtual Academy

Thanks for the great review! We’re delighted to know you’re having a positive experience.

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