K12 - Digital Academy of Florida Reviews 

55
TrustScore 3.5 out of 5

3.5

9143 Philips Hwy, Suite 590, 32256 Jacksonville, FL, US


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Rated 1 out of 5 stars

I could not agree more with disgruntled parent!! Ugh!!! My son just started 6th grade and he has not missed a class. But I received an email stating he has more than 5 absences and is on attendance wa... See more

Company replied

Rated 5 out of 5 stars

My son did his whole High School years with K12. All in all I was very grateful for them. The professor's were always in touch and always reached out with any concerns. Many activities were provided i... See more

Company replied

Rated 5 out of 5 stars

DAOF has been a total game changer for my special needs child. In our local school district(Putnam) there is absolutely no safe, suitable classroom for her individual needs, so I am grateful there are... See more

Company replied

Rated 5 out of 5 stars

As a mother of a special needs child this has been a great experience for me as well for him. If safety ever been a problem this virtual school make learning easy and accessible for the conform of hom... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

About K12 - Digital Academy of Florida

Written by the company

For more than 25 years, K12 has been a trusted leader in online education. We support students from pre-K through 12th grade with a flexible, accredited online learning experience that fits the way families live and learn today.

Our award-winning curriculum is built specifically for online learners, combining academic excellence with real-world readiness.

When you choose a K12-powered school for your child, you’re getting more than just a curriculum—you’re joining a community. Students benefit from built-in tutoring, career and college prep services, and opportunities to connect and grow through clubs, competitions, and enrichment programs.

Contact info

  • 9143 Philips Hwy, Suite 590, 32256, Jacksonville, FL, United States

  • 855-779-8758

3.5

Average

TrustScore 3.5 out of 5

55 reviews

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3.5

All reviews

(55)

1,952 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellence

Excellent program, teachers, and organization.

June 18, 2025
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We are delighted to hear you have had such a wonderful experience. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great school!!Awesome teachers!!!

I have always had a great experience with this school. My daughter has been going here since Middle School High School and going into her last year. The teachers and principal are AWESOME!! Very informative and always available for questions and answers. My husband and I agree we made the right decision.

August 13, 2024
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Reply from K12 - Digital Academy of Florida

We’re delighted to hear that your daughter has had such a positive experience since starting middle school. Thank you for recognizing the dedication of our teachers and principal—their commitment to being informative and accessible is something we deeply value. It’s wonderful to know you feel confident in your decision, and we truly appreciate your kind feedback.

Rated 5 out of 5 stars

As a mother of a special needs child…

As a mother of a special needs child this has been a great experience for me as well for him. If safety ever been a problem this virtual school make learning easy and accessible for the conform of home. Easy schedule to follow allowing my child to be in a easy step by step class at his level. Always encouraging participation and support in many ways. The parent teacher meeting are always so uplifting.

May 29, 2025
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Reply from K12 - Digital Academy of Florida

We're happy to hear that the virtual school experience has been so positive for both you and your child! It's wonderful that the accessible learning environment, easy schedule, and supportive atmosphere have been beneficial. We appreciate your feedback on the uplifting parent-teacher meetings.

Rated 5 out of 5 stars

Awesome experience

Love everything about it

August 12, 2024
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Reply from K12 - Digital Academy of Florida

We're so happy to hear that you love everything! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Excelente

Excellent, the teachers are very good and always care about their students and are in constant communication with the tutors, thank you very much for your excellent work. Digital Academy of Florida.

June 17, 2025
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Reply from K12 - Digital Academy of Florida

We're happy to hear that the teachers' dedication and communication have positively impacted your experience. We appreciate your acknowledgment of their hard work and thank you for your feedback.

Rated 5 out of 5 stars

The staff is outstanding

The staff is outstanding. Everyone of my students are thriving in this positive and productive environment.

June 17, 2025
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Reply from K12 - Digital Academy of Florida

We're happy to hear that our staff is outstanding and that your students are thriving! Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

The school has an special staff

The school has an special staff
They are very professional
Also give a greater support to the students and parents

June 17, 2025
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Reply from K12 - Digital Academy of Florida

We're happy to hear that our staff's professionalism and support for students and parents have positively impacted your experience. Thank you for your valuable feedback.

Rated 5 out of 5 stars

Great school

Great school. I have no complaints and three graduates from this school.

May 30, 2025
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Reply from K12 - Digital Academy of Florida

It truly warms our hearts to hear about your positive experience with our school and the accomplishments of your three graduates. Thank you for taking the time to share your kind words—we’re honored to have been part of your family’s journey.

Rated 4 out of 5 stars

K-12 is a great school

K-12 is a great school! Families have flexibility in their schedule, there are live class sessions however they can be done on the road with wifi connection or ask you teacher to allow the student to watch the recording. All assignments can be done early and most give the student multiple attempts to get a higher grade. Staff are helpful and energetic about their jobs. Only minor blemish, tech support can be hard to reach when the system has issues. Recommend K-12 highly!

June 12, 2025
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Reply from K12 - Digital Academy of Florida

We appreciate your recommendation! We're sorry to hear you experienced issues reaching tech support. If you run into any issues in the future with this, please feel free to shoot us an email at help@k12.com and we are happy to assist promptly. Wishing your kiddos another great year ahead!

Rated 5 out of 5 stars

K12 helped to reduce some stresses

Being very overwhelming for me last few months as a single Dad, and as a Learning Coach, my daughter couldn't have succeeded if it weren't for you all.
Thank you sooo much for all you and the entire K12 Staff have done for her and all the students!

June 11, 2025
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Reply from K12 - Digital Academy of Florida

We appreciate your kind words! We are so happy to hear that our staff could support your daughter's success, especially during such a challenging time. Thank you for recognizing our team's dedication to all students.

Rated 4 out of 5 stars

We love working with the Teachers and…

We love working with the Teachers and the K12 OLS, just wish messages between students were better monitored to prevent bullying.

June 11, 2025
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Reply from K12 - Digital Academy of Florida

We are so happy to hear about your positive experience and appreciate your valued feedback regarding messages being better monitored. We appreciate it.

Rated 5 out of 5 stars

We absolutely LOVE K12

We absolutely LOVE K12! We started during the pandemic out of necessity and tried going back to brick and mortar schools. We came back to K12 because we loved the teachers, staff, and the platform for classes/assignments is amazing. My son just graduated and my daughter is a freshman this year!
I recommend K12 to everyone!

May 30, 2025
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Reply from K12 - Digital Academy of Florida

Awesome! Thrilled to hear that you and your children love our platform! It's wonderful that our teachers, staff, and class structure worked so well for your family. Thank you for recommending us!

Rated 2 out of 5 stars

There are many teachers that are not…

There are many teachers that are not doing what they are supposed to . Very passive and treat their classes like a part time hobby.
Not good for our kids

June 2, 2025
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Reply from K12 - Digital Academy of Florida

We appreciate you bringing this to our attention. It is our top priority to ensure our students are receiving the education they deserve. Will be reaching out to you today so we can further assist.

Rated 5 out of 5 stars

I'd always chose digital academy of Florida and you should too!

I registered my child for the digital academy of Florida. Throughout the entire experience the teachers were active and attentive to the needs of my child. Though every need was not met immediately. It was understandable because there were many students in this program.
This past graduation season my child graduated. The digital academy didn't do a great job at organizing the ceremony. I have another child that was a student in Florida Virtual School. That ceremony was very well organized and was done nicely. If K12 could collaborate with FLVS on making there ceremonies run smoother K12 would have little to no complaints from me. I will also be doing this program a disservice by not mentioning that something needs to be done about having easier contact to guidance counselors. It was incredibly hard for my child to get help when needed.
Overall, despite the ups and downs that comes with any school. I would chose this path over and over again. I'm grateful that I learned about this institute and that I chose to enroll my child. I hope that anyone else who has a child will consider this path for their child's education.

May 30, 2025
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Reply from K12 - Digital Academy of Florida

We appreciate your feedback and are happy your child's teachers were attentive. We acknowledge your concerns regarding the graduation ceremony and counselor access. Your comments will help us improve these areas. We value your feedback. Have a great day.

Rated 5 out of 5 stars
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We're happy you feel that way about our school! Thank you for sharing your positive experience with us; we appreciate it.

Rated 5 out of 5 stars

Teachers are responsive

Teachers are responsive

May 8, 2025
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Reply from K12 - Digital Academy of Florida

Thank you for sharing this feedback with us. We are thrilled to hear that the teachers were responsive to you and your student. Sending best wishes for an amazing summer. Have a great day.

Rated 1 out of 5 stars

This school was terrible

This school was terrible, they make promises that are not fulfilled. Communication is the worst as I’ve sent emails to administrators as well as the registrar and testing coordinator with zero response. In addition, this school also withholds/steals the internet refund checks that are disbursed to students. I Do Not recommended.

Update: K12 initially responded by simply acknowledging the lack of response but completely bypassed my other concerns regarding the refund check issued. 3 edits later they say that they will reach out to me. I will come back with an update.

June 9, 2025
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Reply from K12 - Digital Academy of Florida

We are so disappointed to hear about your experience and appreciate you bringing these concerns to our attention. Communication is key and we will reach out to you today to address these concerns and better assist.

Rated 5 out of 5 stars

I love the school.The teachers they're…

I love the school.The teachers they're so kind and caring.They're so intuitive of the needs of my children.The curriculum is very intense.Especially designed for my kids learning.I couldn't be happier and I'm honored to be a part of the DOA family.

June 10, 2025
K12 - Digital Academy of Florida logo

Reply from K12 - Digital Academy of Florida

We're happy to hear that the teachers' kindness and attentiveness to your children's needs resonate with you. It's great to know that the curriculum suits their learning styles. We appreciate you being a part of our community!

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