K12 - Ohio Virtual Academy Reviews 200

TrustScore 4.5 out of 5

4.6

1690 Woodlands Dr., Ste 200, 43537 Maumee, OH, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

OHVA is the BEST online learning platform out there! My 8th grader has thrived and grown with this school. Thank you for having competent, helpful and encouraging educators and counselors supporting m... See more

Company replied

Rated 1 out of 5 stars

Poor communication when it comes to teachers. Takes forever to get resolutions or replies back. Administration on different levels do not work together. It’s separate. The counselor, advisors do not i... See more

Company replied

Rated 5 out of 5 stars

Since we arrived in Ohio, we’ve reached out to learn more about the school, and we’ve always had the full support of the entire team—both administrative staff and teachers: The opportunity to earn... See more

Company replied

Rated 5 out of 5 stars

The transition from going to physical school then going to homeschooling was so easy for my daughter Jasmine. She was not doing well with her grades when she went to school, but when she started homes... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

Written by the company

Ohio Virtual Academy (OHVA) is a tuition-free, full-time online public charter school serving students in grades K-12 throughout Ohio. With a commitment to personalized learning, OHVA provides students with tailored education options and support from state-certified teachers. Powered by K12, a Stride, Inc. portfolio brand, OHVA benefits from 25 years of expertise in online education. Learn more at ohva.k12.com.


Contact info

  • 1690 Woodlands Dr., Ste 200, 43537, Maumee, OH, United States

  • 877-763-8671

4.6

Excellent

TrustScore 4.5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

OHVA is the BEST online learning…

OHVA is the BEST online learning platform out there! My 8th grader has thrived and grown with this school. Thank you for having competent, helpful and encouraging educators and counselors supporting my son, every step of his journey! We will be continuing with OHVA for his high school years as well!

May 11, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

We're happy to hear that our online platform has helped your 8th grader thrive! Thank you for recognizing our educators and counselors' support. We appreciate you continuing with us for high school!

Rated 5 out of 5 stars

Learning Coach

I am very happy with the curriculum, materials and the highly skilled teachers that OHVA has provided my students with for the past five years.

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

We're very happy to learn that our curriculum and teachers have consistently met your students' needs over the past five years. Thank you for sharing!

Rated 2 out of 5 stars

This year felt unorganized

I don’t care for this years tech updates they were very confusing especially always having to “clear the cache”. Last school year was much better and easier going. The kids don’t really get to engage like they did last year. They have sessions with the teachers but it’s not for the full time. I don’t care for them being put in “tables” to work alone for half of the class, it seems pointless. This year it seems like there was very minimal teacher engagement with the class. This school year felt very unorganized and for those reasons I may be removing my child from OHVA.

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

Hello. Sorry to hear that this school year did not meet your expectations. We understand how disappointing that can be. We would like to discuss your concerns further and look into this for you. When you get a moment, please reach back out to the email we have sent you. We look forward to speaking with you.

Rated 5 out of 5 stars

Ohio Virtual Academy has professional staff and a well-run program

The staff is professional, kind, and understanding. The teachers genuinely care about the children and excel at their jobs.

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

Hello. We appreciate your feedback! It's wonderful to know that you value our staff's kindness and the teachers' genuine care for the children. We appreciate you sharing your feedback with us.

Rated 3 out of 5 stars

How many problems that there's been…

How many problems that there's been since the new platform.

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

Good morning and thank you for taking the time to share this feedback with us. We understand that the platform changes this year have been significant, and we sincerely apologize for any inconvenience they may have caused your family. We continue to make improvements with the goal of creating a better and more supportive learning experience for all students. If we can assist with guidance, resources, or anything else you may need, please feel free to reach out to us at help@k12.com.

Rated 3 out of 5 stars

History/ Government classes need to…

History/ Government classes need to reflect all aspects of History with THE TRUTH.
When having college campus visits, there should be transportation support for those that need it.
When students graduating, OHVA should have ample information about internships, apprenticeships for ALL CTE fields.
Foreign languages should have live classes with an instructor on every level

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

We appreciate you taking the time to share such thoughtful feedback. We understand that families want students to feel well supported academically and prepared for what’s ahead.

For more personalized guidance, we encourage connecting with your student’s teacher or counselor, who can help discuss questions, expectations, and available support. Thank you again for leaving us a review!

Rated 5 out of 5 stars

Such a great safe experience for kids

The teachers are very nice and don't have any means to accuse students of threatening behavior like they do in the public schools. My son didn't like the public schools much and wanted to join online schools since he was in the 8th grade which I should have done for all of the children. Thank God for online schools!

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

We're happy to hear that your son is having a positive experience with our teachers and online school. We appreciate you sharing your feedback and are glad we could provide a better learning environment for your child.

Rated 5 out of 5 stars

OHVA has excellent teachers and staff…

OHVA has excellent teachers and staff who have made our 20 years of experience positive!

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

We're glad you've had such a positive experience with our teachers and staff for so long! Thank you for your feedback.

Rated 3 out of 5 stars

We have been having nothing but…

We have been having nothing but problems with the computer and system all year which affects his grades. I like having him do it at home but it would be better if the computer actually worked on a consistent basis.

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

We’re so sorry for the frustration this has caused and understand your concerns. Our Customer Care team is here to help resolve ongoing technical issues at 866.512.2273.

Rated 3 out of 5 stars

The new platform is difficult for the…

The new platform is difficult for the kids and boring to look at.

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

Thank you for your feedback. We recognize that new platforms can take time to get used to, especially for students, and we understand your concerns about engagement.

We’re continuously working to improve the learning experience. If you or your student need help navigating the platform or have suggestions to share, please contact help@k12.com and our team will be glad to assist.

Thank you for helping us improve.

Rated 5 out of 5 stars

OHVA has been awesome

OHVA is a wonderful online public school that has helped my son greatly.

April 23, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

We truly appreciate your kind words. It’s wonderful to hear that OHVA has been such a great support for your son!

Rated 3 out of 5 stars

The program use to be better

I dont like how the OLS was changed and now my children dont have fun ways of practicing what they learn.
I dont like that one of my children's teachers was mean and made it difficult for my children to ask for help.
I dont like that when my child's therapist and psychiatrist had me reach out for educational assistance that my child was shut down without even having the opportunity to hear concerns or fully evaluate her. My daughter has difficulties in learning and I felt no one cared

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

Thank you for your feedback. We are sorry to hear about these experiences and understand how important it is for students and families to feel supported and heard. If you are open to it, we encourage you to contact us at help@k12.com so we can look into your concerns and see how we may assist.

Rated 4 out of 5 stars

N/A.

N/A.......

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

We appreciate you taking the time to leave us a review! If there's anything we can assist you with, please don't hesitate to reach out to us at help@k12.com.

Rated 5 out of 5 stars

School experience

The teachers have been amazing this year. My son has really enjoyed this school year. Any help he has needed was given. Teachers like Mrs. Congemi have made this year amazing. She really does go above and beyond for her students.

April 23, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

We appreciate you taking the time to share your experience. It is wonderful to hear that your son felt supported throughout the year and enjoyed his school experience. We are truly thankful to have such dedicated teachers who make a positive difference for our students every day.

Rated 4 out of 5 stars

Overall a very good program

Overall a very good program. My daughter has been going here for 5 years and my son just started kindergarten. My kids will be attending again . The only things that I'm not too pleased about are the way we log the hours honestly I'm very forgetful I have 5 kids and I don't always remember to log hours. When I do go to catch up it's kind of inconvenient how they have classes in there that are not necessary to be on there it used to be a fast easy process now it's like I have to skip over all these unnecessary classes that are on there for no reason and it makes me click the wrong things sometimes. Also the new system I still haven't gotten used to but that may be because I'm not that tech savvy. Lastly the amount of work kindergarten has compared to my 8th grader is pretty insane . My son has speech problems so he gets very frustrated having to read through all his work and finds it unfair that my daughter gets done hoursss before him and to have a 5 year old sit through all that work isn't easy . He has a lot of melt downs and is easily frustrated by the process. But like I said overall we have enjoyed OHVA k12 so much so that we are renewing. It's just going to take some getting used to with the new set up.

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

Thank you so much for taking the time to share your experience with us. We’re truly grateful that your family has been part of OHVA for so many years, and it means a lot to hear that you plan to continue with us. Your feedback gives us a clearer picture of what’s working well and where the experience can be improved.

We understand how challenging it can be to manage logging hours—especially with a busy household and multiple students. You’re not alone in feeling that the process has become less streamlined, and we know how frustrating it can be when extra classes appear or when the system makes it easy to click the wrong thing. We’re actively working toward improvements to make the platform more intuitive and efficient again.

The transition to the new system has been an adjustment for many families, and it’s completely understandable that it feels overwhelming if technology isn’t your favorite thing. We appreciate your patience as we continue refining the experience.

Regarding the workload differences, especially for your kindergartener, we hear you. Younger learners—particularly those with speech or reading challenges—can find the structure demanding, and it’s tough when siblings finish at such different times. Your son’s frustration is completely valid, and we know how hard it can be to support a little one through those moments. We’re continually reviewing grade‑level expectations and student support needs to help make learning more manageable and developmentally appropriate.

Your honesty helps us grow, and your continued trust in OHVA means a great deal. We’re committed to making the platform smoother, more supportive, and easier for families like yours. Thank you again for sticking with us and for sharing such thoughtful feedback.

Rated 5 out of 5 stars

Great school

Teachers really go over and beyond an incredible job

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

Hello! We appreciate you letting us know about the incredible job our teachers do; we are so happy to hear it has made a difference for your family. Thank you so much for sharing this feedback with us. Have a wonderful day.

Rated 5 out of 5 stars

Communication

Communication, services, expectations and the willingness to assist students

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

Hello. We're happy to hear that our communication and services met your expectations, and that our team was helpful to you. Thank you for taking the time to share this feedback with us!

Rated 5 out of 5 stars

They care about the children and Mrs…

They care about the children and Mrs Gibson is a awesome teacher and she cares about her students

April 15, 2026
K12 - Ohio Virtual Academy logo

Reply from K12 - Ohio Virtual Academy

Hello. We're happy to hear that our teachers have made a difference for your family! Thank you for letting us know about your positive experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look