Kaboodle Home Appliance Installation Reviews 1,862

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 403 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their helpfulness and expertise during installations. The service is consistently described as excellent, with many appreciating the smooth and quick process, including timely arrivals and effective communication. People also value the delivery service, noting that old appliances and packaging are often removed, leaving their homes tidy. However, some people were dissatisfied with the product and quality, mentioning instances where appliances arrived damaged or were not installed correctly, leading to functional issues. A few other people also felt that the installation process was not always straightforward, with some experiencing delays or being informed that certain installations were not possible after arrival.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, efficiency, and... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the efficiency and... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers are delighted with their... See more

Quality

Clients share ambiguous opinions on quality. Some customers praise the high standard of work, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had Joe & Jamie. Installing my new washer dryer. Could not be more efficient and knowledgeable. Had towel ready for leaking water. Absolutely no water spillage. Shaved some off my kick board to fit... See more

Rated 5 out of 5 stars

Today took delivery of a Blomberg gas oven with eye level grill: model GGS9151W as a replacement offered by Domestic & General. The delivery guys, Joe & Jamie were polite and fitted the appliance... See more

Rated 5 out of 5 stars

A great install of our new oven and combo microwave A courtesy call roughly an hour before arriving and then quickly to the job when here. Care taken to make sure everything was in place to allow... See more

Rated 5 out of 5 stars

They carried out exactly what it said on there web site. Two very professional guys turned up on time agreed completely prepared with tools and protective covers, new unit ready stripped of packing,... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute piss take

Absolute piss take. Claimed they couldn’t deliver and want to charge me £135 for redelivery despite them sending me a photo of our front door open and there 100% definitely being people in the front room. SCAMMERS.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Rangemaster Installation

Jason and Cam installed our Rangemaster today. They were on time, professional, tidy, and helpful. We had a text the night before to tell us the time. Overall, it was a positive experience.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service from A to Z

Kaboodle engineer I think his name was Shawn, was absolutely fantastic. He was hugely respectful of my space of my floor he was meticulous - really. Did what was expected but felt lucky to have him because I have soft wooden floors and he was so careful. V good company. Kept us informed.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Wish I could put a positive review on…

Wish I could put a positive review on about this company but unfortunately not. I placed an order for a washer/dryer with Miele and was advised by them that I would receive a delivery slot within a few days. We are now on Day 10 and no communication from Kaboodle. I need this appliance urgently and feel like I have been left hanging on. Absolutely appalling level of customer service.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Kaboodle do what it says on the tin

Received a range cooker from Rangemaster but after installation it was discovered the bottom oven was faulty.
Rangemaster agreed to have this cooker removed and another new one ex factory delivered, installed and handed over.
I was told that a firm called Kaboodle would be carrying out this job.
Sure enough the company contacted me and the communication was excellent.
I was informed that the engineer would arrive between 7.30am and 8 am and in fact it was at 7.30 am when Brad and Cameron duly arrived.
Without further ado they removed the defective range cooker, unpacked the replacement, installed it, and set it up.
They were pleasant and polite and handed it over demonstrating everything and ensuring I understood the controls etc. They took all the packaging away in their van.
Needless to say the replacent Rangemaster Kitchener 110 worked fine.
They were in the property for 45 minutes there was no mess. All in all a very pleasing experience from two very professional people

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great team of installers

Reece, Kim and Sergio were a great team of installers and engineers. Cheerful and polite, and very efficient. Neat and tidy job completed. Reece took time to explain everything clearly.
Thank you!

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Didn't turn up for first appointment…

Didn't turn up for first appointment without explanation or apology. I lost four hours work.
Promised to notify me prior to next delivery date and arrived unannounced at 7.30am as I was leaving to take my granddaughter to nursery. Then decided that they we're unable to fit the appliance. An appalling company - stay well clear.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Jamie and Joe were absolutely fantastic…

Jamie and Joe were absolutely fantastic from start to finish. They delivered my cooker, carried it upstairs with great care, and had everything installed quickly and efficiently. Their professionalism really stood out, they were friendly, respectful, and clearly knew what they were doing. The whole process was smooth and stress-free thanks to them. I couldn’t be happier with the service and would highly recommend them to anyone!

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Quick efficient and friendly!

Big thanks for Joe & Jamie for fitting our range cooker. Quick, efficient and genuinely nice blokes. Would definitely recommend their services!

March 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look