Kakobuy Reviews 

313
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 241 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery service, noting that placing orders is extremely simple and that warehouse photos provide great confidence before shipping. Consumer feedback consistently shows that support agents are very helpful, friendly, and quick to respond whenever assistance is needed. Some reviewers were not happy with high shipping costs, expensive carrier rates, and unexpected extra fees charged for packages. People also mentioned that some parcels took a very long time to arrive or encountered frustrating delivery problems during transit. A few customers experienced issues receiving incorrect items or missing contents inside their shipments.

What people talk about most

Delivery service

Consumers find delivery service to be generally satisfying, with many reviewers highlighting remarkably fast... See more

Price

Reviewers highlight ambiguous aspects of price, as many consumers praise the platform for offering incredibly... See more

Product

Customers consistently note ambiguous experiences with product quality and delivery, as many reviewers praise... See more

Customer service

People report positive experiences with customer service, noting that support agents respond quickly, reply... See more

Order

Reviewers express mixed feelings regarding their order experiences, with many consumers praising the easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Guys, high shipping costs is not a scam. It's reality. Other companies like shein, temu, etc. just already added the shipping price to the item price, that's why what they sell is more expensive but s... See more

Rated 5 out of 5 stars

Ive been useing kakobuy for months now almost a year 1. never had a problom with customs and i live in denmark 2. 10-14 days shipping depends if u use dhl or dpd 3. Great customer service if you... See more

Rated 5 out of 5 stars

great agent, not too expensive. shipping takes a while to the uk but that’s expected with an agent. had 3 hauls and no major issues so far and customer service on discord quite helpful

Rated 5 out of 5 stars

I ordered 4.5 kg package and everything went great. The shipping took 15 days. Shipping was 55€ for 4.5kg which is pretty good.


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

313 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(313)

272 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

good in overall

good in overall. no issues at all (ive ordered 2 parcels) the shipment takes around 3 weeks but it's great given my location.

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

Pays for reviews + weak security

They recently announced in their discord server that they will reward users with a 100 yuan shipping coupon upon leaving a trustpilot review detailing their "enjoyable shopping experience with Kakobuy"
Along with that, some time ago, they had a script kid replace every quality check photo on their website with photos of naked men.
The shipping prices are also outrageous. These are the prices to ship a 3000 gram 35x26x20 parcel for kakobuy, cssbuy and sugargoo

Kakobuy : $80 - cheapest line, shoes only, not worth taking into account as the name of the shipping company is not even listed. Additionally, it states that the offer expires on february 1st 2023, also that it's only for 1 pair of shoes without a box
$84.8 - DHL, the actual cheapest shipping line

Cssbuy : $45 - SAL, cheapest line, not worth taking into account due to being unreliable, slow and not having good insurance
$56.4 - DHL, the actual cheapest shipping line if you don't want to deal with the mess that SAL is

Sugargoo : $42.4 - DHL Railway, not worth taking into account due to being unreliable and extremely slow
$61.7 - DHL, the actual cheapest shipping line if you don't want to deal with shipping via railway

You can compare their prices to any agent of a somewhat decent size if you want to make your own judgement

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Agent

I've done quite a few hauls, and shipping was always relatively cheap. The service they provided was exceptional and wasn't as quick as other agents, however I've only ever done hauls during the summer and it takes like 2-2 1/2 weeks.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

my experince with kakobuy

my experince with kakobuy has being nothing but great although ive ordered only 3 times the consistency is there and for me being from africa the shipping time is only 13 days which is fast, this agent comes no where near other agents and i will never use another agent but kakobuy

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

this is the best clothes and…

this is the best clothes and electronics agent ive ever used. kakobuy is well organized and structured and they are very very legit. i trust kakobuy with my whole heart and they are the best people ive ever met. keep up the good work!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Factory

Amazing Factory, i ordered 2 pairs of shoes for extremely cheap and it came in the week after. Shoes were amazing quality. Highly recommend

July 3, 2026
Unprompted review

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