Kaplan International Languages - Adelaide Reviews 23

One of the worst experiences I have ever had in my life. Although the office constantly asked for communication by email regarding every issue, all of my emails about my health situation were completely ignored, and my attendance rate was continuously used as a threat against me.

My extension request was also negatively affected because of the negative feedback I gave about the school. At first, my one-month extension request was accepted, and based on that approval I made accommodation plans and paid for my dormitory in advance. However, after sharing my negative experiences and complaints, the school later rejected my extension request. As a result, all the dormitory payments and living expenses I had arranged went to waste, causing me serious financial difficulties.

Even though I sent many emails explaining the situation, the school continued to ignore my concerns. While studying in a foreign country, instead of offering support, the office only focused on threatening me about my attendance. It became very clear that they could not tolerate negative reviews and, because of that, they were unwilling to help me in any way.

In addition, unlike other students, I was not given the exit exam that was normally provided to everyone else. This made me feel that students were being treated unfairly and differently. Unfortunately, it was a five-month course experience where all of my effort felt wasted.

If you are looking for a school abroad that will not support you or take your problems seriously, then I can definitely recommend Kaplan. However, it seems that you are expected to leave only positive feedback, because any negative comments may eventually be used against you.

Even though I already had a B2 level certificate before joining the course, after completing five months of education I was only able to receive a B1 certificate. Honestly, this is unbelievable. I had already earned my B2 certificate five years ago, so receiving a lower-level certificate after five months of study was extremely disappointing.

I would also like to mention that I hope you can eventually replace the old chairs in your garden area with cleaner and newer ones. The broken chairs in our classrooms should also be thrown away as soon as possible. Considering the amount of money students pay, the level of maintenance and care provided by the school is nowhere near acceptable.

Yes, I am making another negative review. I just hope that this time you will not try to threaten me again because of it.

It was pretty good and I didn't have a problem

it’s perfect

My experience is so good. I have improved a lot

I spent a really nice time at the Kaplan International, both, online and face to face and i would recommend Kaplan to anyone who wants to learn or improve their English. Stuff is great, teachers are cool, atmosphere is amazing, learning curve is easy.

My experience in Kaplan it was good and great I would like to come back to Kaplan

Kaplan is one of the best English schools around Australia in my opinion. I’ve had an opportunity to live in two different cities and study in two different schools as well. So, I’m definitely recommend Kaplan to everyone that pretends to live overseas because this school has a great material provided in class and a perfect structure to help the students to improve their skills.

My partner attended this school for 5 months starting August 2019. She is from Colombia. Our experience at Kaplan was very poor. From day 1 her schedule was changed without notice. She put her name down for special classes which were then also changed without notice meaning she arrived at school at the allotted time only to find it changed times without notification. Emails to the director on this topic went unanswered. The teachers varied from reasonable to absolutely useless. Classes were cancelled due to the schools lack of proper air conditioning and when we followed up for replacement times the emails again went unanswered. Only when we involved the migration agency did the school finally respond. Kaplan are using their respected name to charge top dollar but at this school the reputation is undeserved. Highly disappointing and we would not recommend this school at all.

***Response to below response - yes we emailed this address as you requested on another review site. You never responded to same***

Kaplan in Adelaide is one of the best school I’ve ever attended. So far I attended in my live 3 elementary and 6 colleges. Really great experience with great teachers. Thank you KIC in Adelaide

Kaplan International English - Adelaide is a great place to improve your english skills effectively. Teachers and staffs are friendly. I had a memorable time in Adelaide

Kaplan International School was very good not just for study but also to get along with new friends and have a lot of activities that you can join and have fun. The course is very especially to improve the English language.