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I had a great time there, I want to say thank you for Ayzhana because she was always help me.
Teaching approach
Friendly teachers and great experiences!
Company details
Written by the company
The world's language school. We believe in the power of language education to build connections, forge opportunities and enrich lives. We offer English, French, and German courses in spectacular locations across the world. Let us help you go further with languages. Now owned by Inspirit Capital. Use of Kaplan brand under license.
Guaranteed Progress with Intensive English Courses
Advance At Least One Level Every 10 Weeks
If you switch to an Intensive English course of 10 weeks or more, we can guarantee you will improve your English by at least one level of fluency in one of our US, UK, Canada or Ireland schools. If you don't, we'll give even give you an extra four weeks of tuition absolutely free. Terms and conditions apply
Find Out More About Guaranteed Progress at Kaplan!
Have your mind set on coming back? Get in touch for a free consultation, and let's find the right course to continue your journey with English.
Get In Contact Now To Book As Alumni!
Find Out More About Guaranteed Progress at Kaplan!
Have your mind set on coming back? Get in touch for a free consultation, and let's find the right course to continue your journey with English.
Get In Contact Now To Book As Alumni!
Contact info
130-136 Poole Road, BH4 9EF, Bournemouth, United Kingdom, United Kingdom
- +44 01202 752200
4.1
Great
12 reviews
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I stayed at Kaplan for six months
I stayed at Kaplan for six months, and overall my experience was disappointing. The quality of teaching needs major improvement, as many teachers are inexperienced and lessons are poorly organized, especially for beginners.
Accommodation was very poor — most host families were unsuitable, far from the school, and offered little support. I faced a medical issue and did not receive proper assistance from the school.
Social activities were weak and lacked proper planning. They should be more engaging, affordable, and encourage students to practice English and interact with others.
Kaplan needs to improve teacher quality, accommodation, and student support to rebuild trust with students. Without these changes, the school risks losing its reputation among international students.
September 19, 2025
Unprompted review
Reply from Kaplan International Languages - Bournemouth
Hi Ziyad, we're sorry to hear about your disappointment with the homestay and want to assure you we take all student feedback seriously and appreciate you sharing your concerns.
Regarding accommodation, we want to clarify that host family placements within walking distance require an additional fee, as communicated in our program materials. Standard placements may involve public transportation, which in your case was approximately 25 minutes by bus. We did consider your request for a closer placement due to your mentioned mobility concerns, but we needed verified medical documentation to process an exception to our standard policy.
We recognize that your overall experience did not meet your expectations, and our team would be happy to discuss your concerns in more detail. We hope we can clear up any misunderstandings about our policies and procedures.
Please feel free to contact us directly with your student ID at ki.feedback@kaplan.com so we can address your specific concerns.
Sincerely,
- The Kaplan Team
It was a nice experience
It was a nice experience, which I would recommend to anyone useful to learn the language and meet new people
August 8, 2025
Unprompted review
It was a great time there
I had a great time there, I want to say thank you for Ayzhana because she was always help me.
September 6, 2024
Unprompted review
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