Kaplan International Languages Reviews 

3,815
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly staff and professional teachers who make every single lesson both engaging and deeply enjoyable. Visitors also mention that the school locations are fantastic, situated close to major tourist attractions, and that the welcoming environment truly helps build lasting confidence when speaking English. Some reviewers were not happy with administrative support or scheduling, noting issues like late timetable details, unhelpful office staff, and inadequate overall assistance. A few people also mentioned that specific accommodation arrangements or certificate services ultimately fell short of their personal expectations.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that teachers and support teams are... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how classes and... See more

Location

Users describe positive interactions with location, noting that schools are situated in great central areas.... See more

Service

People report ambiguous experiences with service, reflecting both strong satisfaction and profound... See more

Customer service

Clients share positive opinions on customer_service, noting that the student support team is incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience in Kaplan Bath was really great : it was a good place to learn English, the staff is lovely and helpfull. The city is perfect, not to big but lively and close to the countryside and my... See more

Rated 5 out of 5 stars

Excellent school with high professional teachers! I spent two weeks at Kaplan Manchester International and I will remember them as one of my best studying holidays in UK! I learned a lot and my Englis... See more

Rated 5 out of 5 stars

My experience was amazing! The school is in a great location, close to most of Liverpool’s main tourist attractions. The team is fantastic, especially teacher Katie — she’s the best teacher I’ve ever... See more

Rated 5 out of 5 stars

From my experience, Kaplan is the best place when it comes to learn English. The teachers are very competent and patient with your learning process, they will motivate and encourage you to talk every... See more


Company details

  1. Language Course Provider
  2. Educational Institution
  3. English Language School
  4. Language School

Written by the company

The world's language school. We believe in the power of language education to build connections, forge opportunities and enrich lives. We offer English, French, and German courses in spectacular locations across the world. Let us help you go further with languages. Now owned by Inspirit Capital. Use of Kaplan brand under license.

Guaranteed Progress with Intensive English Courses

Advance At Least One Level Every 10 Weeks

Advance At Least One Level Every 10 Weeks
If you switch to an Intensive English course of 10 weeks or more, we can guarantee you will improve your English by at least one level of fluency in one of our US, UK, Canada or Ireland schools. If you don't, we'll give even give you an extra four weeks of tuition absolutely free. Terms and conditions apply

Find Out More About Guaranteed Progress at Kaplan!

Have your mind set on coming back? Get in touch for a free consultation, and let's find the right course to continue your journey with English.

Get In Contact Now To Book As Alumni!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

All reviews

(3,815)

341 reviews in the last 12 months

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Rated 5 out of 5 stars

Kaplan Westwood Los Angeles is not just…

Kaplan Westwood Los Angeles is not just an English school: it is a real community.

It is completely normal to feel nervous before leaving, especially if it is your first experience abroad on your own. But my advice is not to let fear stop you. Once you arrive, you realize there was nothing to be afraid of and, in the end, the real problem is that you will not want to leave.

I originally booked ten weeks, which might already sound like a long time to some people. However, it was not enough for me, so I decided to extend my experience and stay for a total of four months. Now that the end is getting closer, I wish I could stay even longer, just like many other people I met who even ended up staying for a whole year.

If you have the opportunity, I would definitely recommend doing this experience for a longer period of time rather than just a couple of weeks. Staying longer gives you the chance to really become part of the community, build stronger friendships and see a real improvement in your English. If possible, I would also recommend experiencing different periods of the year. Summer is definitely busier and full of energy, but I personally think that the months from September to May or June can be even better for studying. The school is less crowded, the classes are generally smaller and you have the opportunity to receive more attention and support from the teachers and staff.

At Kaplan Westwood Los Angeles, the staff are always there for you and ready to listen and help whenever you have a problem. The teachers help you improve your English in a fun and engaging way. There are many speaking activities during the lessons, which not only allow you to practise your English but also help you get to know your classmates and make new friends.

The most important advice I can give is: “Don’t be shy!”. You will hear this all the time at school, but it really does make a difference. Join conversations, ask people to go out and do not be afraid to suggest doing something together.

One of the things I loved most about Kaplan Westwood Los Angeles, besides the relationship I built with the teachers and the whole staff, was meeting people from all over the world and learning about cultures completely different from my own. I arrived at a time when there were not many Italian students and, honestly, I think that was lucky for me because it encouraged me to speak English every day.

I had the chance to build genuine and real friendships with French, German, Japanese, Korean and Taiwanese students, people I probably would never have met without this experience.

At the beginning, I found it difficult to have long conversations because I was afraid of making mistakes or embarrassing myself. But then I understood something very simple: we are all here to learn. Nobody will make fun of you if you make a mistake. If you meet someone whose English is better than yours, they will probably be happy to help and correct you.

So, don’t be shy, don’t be scared and get ready to start this amazing adventure. It could become one of the best experiences of your life and, just like me, you might reach the end wishing you did not have to go home yet.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Kaplan Bath (England)

My experience in Kaplan Bath was really great : it was a good place to learn English, the staff is lovely and helpfull. The city is perfect, not to big but lively and close to the countryside and my accommodation wasn’t bad. The school is reliable and very pleasant.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely loved attending Kaplan in…

I absolutely loved attending Kaplan in Vancouver. I was only there for two weeks, but what a fantastic experience! My teacher was friendly and never let us get bored; he organised lots of fun activities to help us get to know our classmates and bond with one another. It's so beautiful share this experience with people from all over the world!

August 13, 2026
Unprompted review
Rated 4 out of 5 stars

I make 6 weeks in Kaplan Vancouver

I make 6 weeks in Kaplan Vancouver. If you want improve your English that’s the good way. I don’t give a 5 stars beacause they have some small issue like I don’t receive my shedule the first day and I got one other expérience like that during my leçons

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

The worst accomodation in my life

0 .
The worst accommodation experience of my life in Liverpool —simply indescribable. I am 41 years old and have traveled extensively, including trips abroad with Kaplan, but this place is just on another level. I tried for days to contact them and find a solution, but they gave me no support whatsoever. The room completely lacked ventilation, the window wouldn't open, and there was no air conditioning in the middle of August in Liverpool. Do not trust a single word they say, because they will treat you worse than dogs when it comes to where you sleep. Absolutely avoid. I have also photos as an evidence.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Kaplan Toronto

I really recommend Kaplan Toronto, this school brings you a great opportunity to learn new skills in English and also make friends from other countries.

August 7, 2026
Unprompted review

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