Kaplan International Languages - Liverpool Reviews 172

TrustScore 4.5 out of 5

4.5

Cotton House, Old Hall Street, L3 9TX Liverpool, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It has been a pleasure attending Kaplan Liverpool. Sadly my journey has ended, but I know that in Liverpool I left a lot of myself and earned much from other people. The school is great the professo... See more

Rated 4 out of 5 stars

My stay in Kaplan was amazing. We had a lot of social activities to meet new people. The staff was really kind and helpful. Teacher in advanced wasn't a native speaker. That's the only downside.... See more

Rated 5 out of 5 stars

It was the most beautiful experience of my life. I met people from all over the world, I lived for three months like a true English person, and I learned to adapt — from trying new food to new way... See more

Rated 5 out of 5 stars

I can meet many different countries’ people. It makes me understand their cultures. I can learn not only English but also many kind of things. Furthermore, if I have some trouble, kaplan staff help m... See more


Company details

  1. Language Course Provider
  2. Educational Institution
  3. English Language School
  4. Language School

Written by the company

The world's language school. We believe in the power of language education to build connections, forge opportunities and enrich lives. We offer English, French, and German courses in spectacular locations across the world. Let us help you go further with languages. Now owned by Inspirit Capital. Use of Kaplan brand under license.

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Advance At Least One Level Every 10 Weeks

Advance At Least One Level Every 10 Weeks
If you switch to an Intensive English course of 10 weeks or more, we can guarantee you will improve your English by at least one level of fluency in one of our US, UK, Canada or Ireland schools. If you don't, we'll give even give you an extra four weeks of tuition absolutely free. Terms and conditions apply

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Contact info

  • Cotton House, Old Hall Street, L3 9TX, Liverpool, England, United Kingdom

  • +44 0151 556 0900

4.5

Excellent

TrustScore 4.5 out of 5

172 reviews

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Rated 5 out of 5 stars

I had an amazing experience at the…

I had an amazing experience at the Kaplan school in Liverpool, where I spent two weeks. The teachers are very professional, and the student support team is incredibly helpful. There’s a great variety of activities both in and outside the school, which made the whole experience even more enjoyable. My English improved significantly in just two weeks, and I feel much more confident now. I would highly recommend this school!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

I really liked it

I really liked it. Since I arrived, I felt a very good, very professional accompaniment and since then it has been with transparency, respect and clarity, something that I personally like very much. Talking about school. I liked it since the student teachers. The day trip that took place during my stay were very unforgettable for me and always the

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

My experience at Kaplan school in…

My experience at Kaplan school in Liverpool, was great, the teacher are good and nice, approachable, willing to help you with your questions and inquiries about your learning. It’s a very good place to meet new people from around the world, and the city is beautiful and the people are very friendly. I recommend to spend your time learning here, and the host family that received me was very helpful and very kind.

December 30, 2025
Unprompted review
Kaplan International Languages - Liverpool logo

Reply from Kaplan International Languages - Liverpool

Hello!
Thank you for taking the time to leave us such a fantastic review. We're so pleased you've enjoyed learning English with us. We'd love to see you again!

Rated 5 out of 5 stars

I would like to express my gratitude to David

I would like to express my gratitude to my teachers, David and Patricia, for the wonderful experience I’ve had at Kaplan. Without a shadow of a doubt, this has been the best experience of my life when it comes to learning English.

Kaplan is a serious and highly professional school that provides full support to its students — both in their studies and in the school’s accommodation. I am certain that next year I will be back, ready to reach the next step in my learning journey.

Another important point I would like to highlight is my classmates. They are truly wonderful people, which makes everything even more comfortable and enjoyable.

Congratulations to the entire Kaplan team.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

It was the most beautiful experience of…

It was the most beautiful experience of my life. I met people from all over the world, I lived for three months like a true English person, and I learned to adapt — from trying new food to new ways of living. The school was the best, and my teacher was amazing.
I now have friends all over the world and another home beyond Italy. Everything was truly incredible.

I highly recommend this experience, even later in life. I’m 37, but there were people in their 40s, 50s, and even 60s.
Absolutely recommended.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

3 months in Liverpool

It has been a pleasure attending Kaplan Liverpool. Sadly my journey has ended, but I know that in Liverpool I left a lot of myself and earned much from other people. The school is great the professors are well prepared and open to any kind of issues.
I recommend to everyone to take part in this experience!!!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Nice environment and dynamic teaching

A great experience for 2 weeks. The environment Is nice there are people from different countries Teacher are very professional and dynamic . Liverpool is a nice city to visit. There are many interesting places. I recommend it!

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Incorrect Accommodation

The course was fine, but I was charged for accommodation with better conditions than the one I actually received. It has been two months and several complaints, and I still haven’t received a refund.

September 6, 2025
Unprompted review
Kaplan International Languages - Liverpool logo

Reply from Kaplan International Languages - Liverpool

Hi Elena, thank you for your feedback. We're sorry to hear about your dissatisfaction with your accommodation experience.

According to our records, you were booked into Glassworks ensuite accommodation, which is where you were initially placed for four weeks. You then moved to Vita Student accommodation for one week. We understand that the Vita room did not meet your expectations based on what you had anticipated.

Our Customer Care team did offer you a refund for the accommodation discrepancy and reached out to discuss this matter. However, we did not receive any further communication from you at that time, which prevented us from processing the refund.

We'd like to resolve this situation for you. Please contact our Customer Care team with your booking details at ki.feedback@kaplan.com

We apologize for any inconvenience this has caused and appreciate your patience as we work to resolve this.

Regards,
- The Kaplan Team

Rated 5 out of 5 stars

Personal Comment for Kaplan

Everyhing was exellent. Thanks for your help and kind behaviours. You supported us for everything. Teaching method, social enviroment and also trip activities were perfect. You did everything to improve our english. Thanks to all.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was amazing

My experience was amazing! The school is in a great location, close to most of Liverpool’s main tourist attractions. The team is fantastic, especially teacher Katie — she’s the best teacher I’ve ever had in my life! Her classes are interactive and dynamic, and I made so many friends there. I’m already planning my next exchange with Kaplan in another destination ❤️

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

An Amazing Experience at Kaplan Liverpool

Studying at Kaplan Liverpool has been an incredible experience. The teachers are highly professional, friendly, and always ready to help. The lessons are interactive and well-structured, which has helped me improve my English skills faster than I expected. The staff are welcoming and supportive, making you feel comfortable from the first day. The location is also perfect, with easy access to everything in the city. I truly recommend Kaplan Liverpool to anyone who wants to learn English in a friendly and professional environment.

August 15, 2025
Unprompted review

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