Kaplan International Languages - Seattle Reviews 9

TrustScore 2.5 out of 5

2.6

51 University Street, Suite 300, 98101 Seattle, Washington, US


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Rated 1 out of 5 stars

Absolutely to avoid!!!! I also had the same terrible experience that many people have reported recently! The school staff is not qualified to teach. Even though they are teaching their own language, t... See more

Company replied

Rated 4 out of 5 stars

actually, i studied here for just a few months, so i can't tell how the school is exactly, but through my experience here, i would say that learning english at kaplan is great for ya if you wanna lear... See more

Company replied

Rated 5 out of 5 stars

This experience was exceptional ! I recommend Kaplan Seattle to any student wishing to study English.

Company replied


Company details

  1. Language Course Provider
  2. Educational Institution
  3. English Language School
  4. Language School

Written by the company

The world's language school. We believe in the power of language education to build connections, forge opportunities and enrich lives. We offer English, French, and German courses in spectacular locations across the world. Let us help you go further with languages. Now owned by Inspirit Capital. Use of Kaplan brand under license.

Guaranteed Progress with Intensive English Courses

Advance At Least One Level Every 10 Weeks

Advance At Least One Level Every 10 Weeks
If you switch to an Intensive English course of 10 weeks or more, we can guarantee you will improve your English by at least one level of fluency in one of our US, UK, Canada or Ireland schools. If you don't, we'll give even give you an extra four weeks of tuition absolutely free. Terms and conditions apply

Find Out More About Guaranteed Progress at Kaplan!

Have your mind set on coming back? Get in touch for a free consultation, and let's find the right course to continue your journey with English.

Get In Contact Now To Book As Alumni!

Contact info

  • 51 University Street, Suite 300, 98101, Seattle, Washington, United States

  • +1 206 985 9636

2.6

Poor

TrustScore 2.5 out of 5

9 reviews

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Rated 1 out of 5 stars

Absolutely to avoid!!!

Absolutely to avoid!!!! I also had the same terrible experience that many people have reported recently! The school staff is not qualified to teach. Even though they are teaching their own language, they do not have an appropriate method for each level, but instead use the same method for all levels! I was also placed in an unsuitable class despite the initial assurances given to me before payment by the school’s European consultant!!!! The school is old and dirty! The desks and chairs are completely inadequate and not ergonomic, placed in an absolutely unsuitable position relative to the screen where the content is projected, which is also old and unreadable! There is no desk where you can take notes; each student only has a chair with a small desk attached to the chair itself!!!!! All the chairs are connected to each other, so there is not even more than 5 cm of space between the side of one student and the next! The courses are extremely expensive and do not provide the service paid for! The quality of the materials is terrible! If you want to spend your lessons with a teacher who makes you play ball games in a circle to learn vocabulary like they do in kindergarten, this is the right school for you. However, if you have serious academic or professional goals, stay away from this school!!!!!

August 12, 2024
Unprompted review
Kaplan International Languages - Seattle logo

Reply from Kaplan International Languages - Seattle

Dear Lucia,
Thank you for taking the time to share this detailed feedback. We’re genuinely sorry that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.

Teaching Quality: All Kaplan teachers are highly qualified, and we take pride in the success and progress our students achieve. Our specially formulated teaching methodology emphasizes language immersion and practical skills. While we incorporate engaging grammar and vocabulary activities to build confidence and comfort in using the language, this is just one part of our comprehensive curriculum. We’ve spent decades refining our teaching practices, so we confidently offer Guaranteed Progress on select courses.

Classroom Facilities: The individual seats with attached desks are designed to be suitable for note-taking and learning. Your feedback on this is valuable, and we'll consider it for future improvements.

Learning Materials: Every student receives course-specific booklets and materials, which, alongside lessons and homework, are designed to help advance language skills over time. Commitment and consistency are key to success in language learning.

Cleanliness: We strive to maintain a comfortable and clean environment for our students. We take any cleanliness complaints seriously, so if you have any specific instances or photos, please share them with us at ki.feedback@kaplan.com along with your student ID, and we will address the matter promptly.

Thank you again for your feedback. We wish you the best in your language-learning journey and hope you continue to confidently pursue your goals.

Best regards,
The Kaplan Team

Rated 1 out of 5 stars

AVOID THIS SCHOOL!!!

I am Italian and paid in full for a 5-week TOEFL course in advance at Kaplan’s Seattle location. Before making the payment, I asked Kaplan consultant several questions, including "If the minimum number of students is not reached, will the course still be confirmed?" and the response was "Absolutely yes" (I have written confirmation of this). Consequently, after paying for the course, I booked my stay and flight from Italy for the 5-week course.

On the first day of the course, we were shown around the school and given our class assignments (in my case, ADVANCED level). The next day, the official start date of the classes, I was placed in a GENERAL ENGLISH class instead of the TOEFL class!!!!
The class was already existing, not a new one as I was assured before leaving, with a very basic level of English and a teacher, who didn’t even introduce herself to the new students but just started the lesson as if nothing was wrong. When I asked for an explanation from the Director and the Academic Manager of Kaplan Seattle, I was told that because they hadn’t reached the minimum number of students for the TOEFL class, they had to place me in the GENERAL ENGLISH class!!!

This completely disrupted all my plans and academic goals due to the incompetence of this school. I requested an immediate refund to have the necessary funds to enroll in another school, and after being assured that they would refund me within the week as an "apology," they refunded me only after 40 days, just before my return to Italy. As a result, I came home without having achieved any of my goals. THIS SCHOOL SHOULD CLOSE due to its lack of ethics and the absolutely incompetent staff in teaching English.

July 22, 2024
Unprompted review
Kaplan International Languages - Seattle logo

Reply from Kaplan International Languages - Seattle

Dear Lucia,
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. While we understand your frustration, we would like to clarify a few points.

First and foremost, we strive to provide our students with the best learning experience, and in this case, it’s clear we fell short of your expectations. We did face unforeseen circumstances regarding the minimum number of students for the TOEFL class, and we regret that this impacted your plans. However, a refund was processed. We always intended to rectify the situation promptly while ensuring processes are met.

If there is anything further we can assist you with, please don’t hesitate to reach out.

Best regards,
The Kaplan Team

Rated 5 out of 5 stars

It was very great experience !

This experience was exceptional ! I recommend Kaplan Seattle to any student wishing to study English.

March 16, 2020
Unprompted review
Kaplan International Languages - Seattle logo

Reply from Kaplan International Languages - Seattle

Thank you Agathe for your 5 star review and your recommendation! We are glad to hear that you had a good time with us.

Rated 4 out of 5 stars

my experience

actually, i studied here for just a few months, so i can't tell how the school is exactly, but through my experience here, i would say that learning english at kaplan is great for ya if you wanna learn english seriously. however, if you wanna make american friends, it is not that easy to do it since all students are not from here. on the other hand, if you wanna get to know various cultures as well, i recommend kapaln cuz i've made a bunch of friends through classes, events and so on. and if you wanna study in an environment where there is almost no japanese students, i think you shouldn't go to kaplan seattle cuz there are many asian students and some of them are always speaking their own languages.

November 22, 2019
Unprompted review
Kaplan International Languages - Seattle logo

Reply from Kaplan International Languages - Seattle

Many thanks for this great review, Seiha. It sounds as if you made a lot of friends from different countries at Kaplan Seattle. We hope English brings you great things in your future!

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