I was anxious for the past two weeks, but I was very pleased with the detailed and thorough answers to all my questions. I enjoyed all the classes and had many opportunities to speak, which made me re... See more
Location
Switch locationSuite 300, Burrard Street 755, V6Z 1X6 Vancouver, British Columbia, CA
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have meet a lot of kind people at kaplan, including my teachers and the staff, they help me improving my english and to feel in home.
The home stay was one of the worst experiences in my life, you should change the system, to select the correct families
Company replied
Hello, good day. I am Mohammad Alam. I am from Afghanistan. I currently live in Iran. I took refuge in Iran from Afghanistan because of the war. I want to be in Germany and study there. My biggest dre... See more
Company details
Written by the company
The world's language school. We believe in the power of language education to build connections, forge opportunities and enrich lives. We offer English, French, and German courses in spectacular locations across the world. Let us help you go further with languages. Now owned by Inspirit Capital. Use of Kaplan brand under license.
Guaranteed Progress with Intensive English Courses
Advance At Least One Level Every 10 Weeks
If you switch to an Intensive English course of 10 weeks or more, we can guarantee you will improve your English by at least one level of fluency in one of our US, UK, Canada or Ireland schools. If you don't, we'll give even give you an extra four weeks of tuition absolutely free. Terms and conditions apply
Find Out More About Guaranteed Progress at Kaplan!
Have your mind set on coming back? Get in touch for a free consultation, and let's find the right course to continue your journey with English.
Get In Contact Now To Book As Alumni!
Find Out More About Guaranteed Progress at Kaplan!
Have your mind set on coming back? Get in touch for a free consultation, and let's find the right course to continue your journey with English.
Get In Contact Now To Book As Alumni!
Contact info
Suite 300, Burrard Street 755, V6Z 1X6, Vancouver, British Columbia, Canada
- +1 604 688 8330
4.6
Excellent
27 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
August 1, 2025
Unprompted review
The best time of my life.
I enjoyed the school soo much! I‘ve been here since the beginning of march and with Kaplan I had the best time of my whole. The staff and teachers here are awesome! It is 110% worth to study abroad! I improved my English a lot during this time. I also made a lot of friends and created unforgettable memories.
May 23, 2025
Unprompted review
I was anxious for the past two weeks
I was anxious for the past two weeks, but I was very pleased with the detailed and thorough answers to all my questions. I enjoyed all the classes and had many opportunities to speak, which made me realize the importance of sending out messages from myself.
February 22, 2025
Unprompted review
My experience at kaplan bc
I have meet a lot of kind people at kaplan, including my teachers and the staff, they help me improving my english and to feel in home.
August 8, 2022
Unprompted review
It was a very good experience I…
It was a very good experience I improved my English and I met new friends
November 10, 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The home stay was one of the worst…
The home stay was one of the worst experiences in my life, you should change the system, to select the correct families
November 8, 2022
Unprompted review
Reply from Kaplan International Languages - Vancouver
Thank you for your review, Andres Fernandez. We're sorry to hear you had a bad experience with your homestay. We know how important it is that our students have somewhere comfortable to relax and recharge, so we're disappointed that in your case, something clearly went wrong. If you'd like to discuss how we could have made your experience better, please get in touch at feedback@kaplan.com -- we'd really appreciate your feedback.
Hello thank you
Hello, good day. I am Mohammad Alam. I am from Afghanistan. I currently live in Iran. I took refuge in Iran from Afghanistan because of the war. I want to be in Germany and study there. My biggest dream is to go to Germany and I know a little German.
November 1, 2021
Unprompted review
It was a good experience
It was one of the best experience in my life, I really hope have another experience like this in a future.
July 27, 2022
Unprompted review
Kaplan Vancouver is awesome!
Great location and teachers! I met a lot of people all over the world and so far I learned a lot. My English are improving.
July 20, 2022
Unprompted review
Reply from Kaplan International Languages - Vancouver
Many thanks for your review, Em, we really appreciate you taking the time to share your experience!
Kaplan is a good school with a good…
Kaplan is a good school with a good teatcher but the administration is very bad and particularly Dina the boss of the school. She is very useless for the students because she is desagrable, and don’t help then when they have a problem.
The worst things is when a student complain about the host family because the host put camera or micro in the room of them she do blackmail with them and ask to say nothing. When the people left she continue to put student in this family.
Even when you level test do a mistake and put you in the wrong class she didn’t change you because she didn’t care about how you feel in the school and this even if the teacher attest that you must be in a better level.
Just Miguel the activity coordinator is very good, kind and do a really good job.
I can just recommend to go in Kaplan Toronto because the administration are really better than Vancouver and take care of your happiness even if the city of Vancouver is amazing.
June 17, 2022
Unprompted review
Reply from Kaplan International Languages - Vancouver
Hi Charlotte – we’re sorry to hear that you’ve had a negative experience with Kaplan. Nothing is more important to us than the safety and wellbeing of our students – which is why take these allegations very seriously. Following a thorough investigation, we found that what your classmate thought was a camera, was in fact a fire alarm, and that the homestay they were placed in was, and still is, a safe space for students to stay. We hope that you too, enjoyed your stay at our student residence.
Both of our schools in Toronto and Vancouver do their best to ensure students are intellectually stimulated and feel heard during their stay with us. We appreciate that sometimes students may wish to change classes, but we feel that our team – including Lynne, the school’s director – do a fantastic job at placing students in classes that best suits their ability. They decided – with the data provided from your progress report – to place you in a class that was appropriate for your level of English.
We hope this clears up some of these issues. Please feel free to contact us directly if you have any other concerns or comments.
Very good school where studying English
I spent an interesting and valuable time in this school.
May 26, 2022
Unprompted review
Kaplan is awesome I met a lot of nice…
Kaplan is awesome I met a lot of nice friends here, I got lasting memories here. Also, I think Kaplan has professional teachers.
December 6, 2019
Unprompted review
Reply from Kaplan International Languages - Vancouver
Many thanks for the great review, Hj. We're pleased to hear you made a lot of new friends, and made some great memories whilst at Kaplan Vancouver. We wish you the best for your future with English!
Reply from Kaplan International Languages - Vancouver
Thanks for the 5-star review, Heejin!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.