Incorrect delivery timescales provided! The latest expected delivery date was 13th July, yet I’ve still received no update on my parcel. Tracking shows it’s still waiting to leave Germany. What... See more
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Super fast delivery! It was at my door the next day. Very nice bag - great material, very light and great functionality. Can’t wait to take it to work with me tomorrow! Thank you.
I’m really happy with this backpack. The material feels high-quality, has a nice texture, and seems easy to wipe clean. It’s also very comfortable to wear, especially because the shoulder straps are w... See more
I've been umming and ahhing over this bag for months, because of the price. Finally gave in and am SO glad I did. The bag is super high quality, and absolutely stunning. It fits so much inside and so... See more
Company details
Written by the company
Unsere Produkte sind stylish, gut durchdacht designed und glaubwürdig. Sie sind mehr als reine Objekte, sie sind die passenden Begleiter für jedes Abenteuer. Dem Global Citizen gewidmet, möchte Kapten & Son die Leidenschaft für das Abenteuer wecken – gemeinsam mit unseren Kaptens bahnen wir uns den Weg durch den Großstadtdschungel und entdecken mit ihnen das Ende der Welt.
Contact info
Agrippinawerft 28 , 50678, Köln, Germany
- www.kapten-son.com
4.4
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Quality at its finest.
This bag is highly recommended to everyone that looks for a high quality and aesthetically looking bag. I always received compliments from people about this brand. Every bucks of money is definitely worth it.
November 19, 2025
Unprompted review
Reply from Kapten & Son
Hey Dominic
You made us very happy with your review!!!
I shared the feedback with the whole team and you definitely sweetened our day.
Thank you so much for that! 🤍
Have a wonderful day,
your Kapten & Son crew
impressed
impressed, products are top quality (lisbon pro backpack & crossbody); but the delivery arrangements for Greece are slow (delivery to periphery where I live)
November 18, 2025
Unprompted review
Reply from Kapten & Son
Hey Kapten,
Thank you so much for your review. We are really sorry that you didn't receive your goods as quickly as possible. 😧 Unfortunately, such cases can sometimes happen. We will definitely forward this feedback to DHL and hope that it won't happen again. 🤍
Best regards,
your Kapten & Son crew
the buying process was easy and…
the buying process was easy and straightforward and the delivery was quick.
November 14, 2025
Unprompted review
Reply from Kapten & Son
Hey Daniel
wow, thank you for this great review! That makes us incredibly happy! 😍
Best regards
your Kapten & Son crew
Super smart design
Super smart design! Well planned and carefully designed for user experience.
November 13, 2025
Unprompted review
Reply from Kapten & Son
Hey Ashly
Thank you so much for your great review 🧡
Best regards from Cologne,
your Kapten & Son crew
Easy to order
Easy to order, great quality products and quick delivery time.
November 13, 2025
Unprompted review
Reply from Kapten & Son
Hey Greg
wow, thank you for this great review! That makes us incredibly happy! 😍
Best regards
your Kapten & Son crew
Reply from Kapten & Son
Hey Richard
Thank you so much for your review. We are thrilled about the 5 stars! ✨🧡 You make us very happy with that! 😊
Greetings from Cologne!
Your Kapten & Son crew
Amazing backpack
Amazing backpack — excellent material quality, well-designed details like a covered zipper, plenty of compartments, and a spacious separate section for a laptop. I highly recommend it for short trips; it’s perfect for 1–3 days.
November 10, 2025
Unprompted review
Reply from Kapten & Son
Hey Kapten
We're really delighted that you like your product so much 😍
We send you our very best regards,
Your Kapten & Son crew
Clear communication and a simple…
Clear communication and a simple purchase process. Fast shipping and a very good quality product, just as expected.
November 10, 2025
Unprompted review
Reply from Kapten & Son
Hey Jose
Thank you for your wonderful review! How kind! Much appreciated by the whole team. 🤗🧡.
Best regards from Cologne!
Your Kapten&Son crew
Happy customer
I am really happy that I bought one of the greatest designs from Kapten&Son the
Hellvi Cloud Medium. Overall the design, the softness of the bag is truly amazing. I can’t go also without mentioning the help of the customer service that was so generous, fast to help me with an issue I encountered about changing the delivery address. I am impressed by the staff and the thoughtful designs of the brand. Totally recommend it!
November 10, 2025
Unprompted review
Reply from Kapten & Son
Hey Melin
Thank you for your great review! That makes the whole crew really happy🤩.
We wish you lots of fun with your product✨😍
Best regards
Your Kapten&Son crew
Reply from Kapten & Son
Hey Polina
Thank you for your lovely review. 'Fast' is our middle name😎!
We are happy that you are so satisfied🥰.
Best regards
Your Kapten&Son crew
I ordered this uniquely designed…Helsinki pro backpack
I ordered this uniquely designed backpack in October. My first impression was very positive — the bag looks stylish and practical, with plenty of pockets and zippers that make it convenient to use. I especially liked that the zippers seem strong and of good quality, and the overall design feels well thought out for everyday use.
However, I must mention that I’m a bit disappointed with the durability of the material. Although I’ve used the backpack carefully and not for a very long time, there are already visible signs of wear. It seems that the fabric isn’t as sturdy as I had hoped, which slightly affects the overall impression and raises concerns about the product’s longevity.
Overall, it’s a functional and comfortable backpack with great design and usability, but the material’s durability could be improved. If the manufacturer paid more attention to this aspect, it would be an excellent product.
⸻
I returned my item and everything went smoothly. It was a very pleasant experience overall, and I highly recommend this company.
October 23, 2025
Unprompted review
Reply from Kapten & Son
Hey Kapten,
I'm sorry to hear that you are unhappy with our product. Your satisfaction is very important to us and we want to make sure you have the best possible experience with our products.
We want to make sure that you are satisfied with your purchase. Please feel free to contact us via service@kapten-son.com with pictures of your prodct so we can address the issue together.
Thank you for your feedback and patience. We are working to make things right for you.
Best regards from Cologne,
your Kapten & Son crew
Lindby Diaper Backpack…
I have ordered Lindby Diaper Backpack Set. Good quality products and fast delivery. Only disappointed part is that the backpack has a short handlings, would be better to have a bit longer possible to easily carry on the shoulder also. Anyway, I am satisfied.
November 7, 2025
Unprompted review
Reply from Kapten & Son
Hey Nair
Thank you so much for your great review 🧡
Best regards from Cologne,
your Kapten & Son crew
Reply from Kapten & Son
Hey Kapten
Thank you for your awesome review! The whole team is smiling because of these nice words🤗🧡.
Best regards from Cologne!
Your Kapten&Son crew
Reply from Kapten & Son
Hey Martin
Thank you for your review.
We're really sorry that you haven't received your goods yet. 😧 If this is still the case, please feel free to contact our Customer Care Team. We will be happy to help you with your enquiry. 🤍
Best regards
Your Kapten & Son crew
Reply from Kapten & Son
Hey Marian
Thank you for your 4-⭐ rating. We are very pleased that you are satisfied with us😍. We would like to know how we could improve so that it is enough for 5-⭐. Send us an email if you like and we'll get back to you as soon as possible. 🤍
Best regards
Your Kapten&Son crew
Beautiful bag
October 22, 2025
Unprompted review
Reply from Kapten & Son
Hey Matt
Thank you so much for your review. We are thrilled about the 5 stars! ✨🧡 You make us very happy with that! 😊
Greetings from Cologne!
Your Kapten & Son crew
Very nicely packed and delivered on…
Very nicely packed and delivered on time! I totally liked the quality of the backpacks at first sight! I recommend 100%
October 17, 2025
Unprompted review
Reply from Kapten & Son
Hey Ksenia
Thank you so much for your great review 🧡
Best regards from Cologne,
your Kapten & Son crew
Reply from Kapten & Son
Hey Lina,
wow, thank you for this great review! That makes us incredibly happy! 😍
Best regards
your Kapten & Son crew
Delivery
The package was delivered within a week, the tracking was precise and updated regularly. The bag I ordered came without any flaws.
The only issue was with the local delivery but that is not on the company so deducting stars for that would be unfair.
September 25, 2025
Unprompted review
Reply from Kapten & Son
Hey Kathrynn,
Yay, that sounds wonderful! 😍 Thank you so much for your great review!
We send you our best regards from Cologne
your Kapten & Son crew
Very good quality of bags
Very good quality of bags! Nice packaging and living on an island in Greece it came pretty fast!
September 19, 2025
Unprompted review
Reply from Kapten & Son
Hey Georgia,
Thank you so much for your review. We are thrilled about the 5 stars! ✨🧡 You make us very happy with that! 😊
Greetings from Cologne!
Your Kapten & Son crew
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