KaraFun Reviews 

480
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love karaoke and go out once ir twice a week to sing. I subscribe to your less expensive plan so I can find and practice different songs and mainly to find what adjustments to key and speed I need t... See more

Rated 5 out of 5 stars

Found this software for a community event attended by about 90 people. Extremely easy to use. Got a subscription for one month that opened the catalogue for all of the songs the attendees wanted. The... See more

Rated 5 out of 5 stars

Have been a member for over 4 years. App is simple to use I recommend it to everyone. Fantastic selection of songs. Never had an issue with sound or quality

Rated 1 out of 5 stars

Great, unless their servers are overloaded. Pay my subscription, everything's working in morning test. Get to the party, every song sits for 5 minutes with revolving circle saying 'loading'. Then play... See more

Company replied

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

480 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(480)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Add a watermark on the lyrics screen

Add a watermark on the lyrics screen, even a small one, that let's people know when a host isn't using the pro version in a bar. I've been to a dozen shows where the host is using the party version in a professional setting. Venue owners have no idea they've employed a pirate. Bad for the whole industry.

November 3, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Hi there, thanks a lot for your feedback. Your request has been shared with our design team, we're taking it into account.

Rated 5 out of 5 stars

Hi I've been a subscriber for about 10 years

Hi I've been a subscriber for about 10 years and use it for parties and practicing any time I like really, I just find the little differences between Mac and android slightly annoying but it's nothing I can't handle, keep up the good work team
Steve

October 31, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Hi Steve, thanks a lot for your feedback. We are currently working on bringing the same experience on all platforms, stay tuned! :)

Rated 5 out of 5 stars

I’ve been using KaraFun for years and…

I’ve been using KaraFun for years and it just keeps getting better! The catalogue continues to grow and they are on it with new songs. I find all the songs the easiest to follow on Kara, they know how to pace the words for ease of reading and they do a good job of recreating songs to sound close to the original… which is what you want to sing. They also update from time to time to improve the ease of use and experience for its customers. The latest I’ve noticed is the ability to give a thumbs up to a song you were looking for that is not in the catalogue but that you would like them to add. Great feature!

September 19, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Thank you! We are thrilled that you like KaraFun. Happy singing :)

Rated 1 out of 5 stars

Don’t waste your time

Bought their monthly package, the site said I was good to go but it never worked. Emailed their service, was told to reboot. Still never worked. Now refusing to refund. Don’t waste your time with this app. Just use YOU TUBE. it’s free and works…

August 20, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Hello. I'm sorry you had a bad experience with KaraFun. Could you please email us at support@karafun.fr? I will be happy to help you!

Rated 1 out of 5 stars

Subscription trap due to immoral contract design

First of all, Karafun is not operated by Karafun itself but by Reciso, who market the rights to Karafun and from whom the bill comes.

The criticism of Karafun does not then apply to Reciso, who are responsible for the negative point of reality, it is the same with almost all karaoke operators - some provide the content and others provide the bill and perhaps a third party provides the hardware and all together operate in a legal gray area of dissent.

In the event of problems during use, they always shift the responsibility for their borderline actions to the other side and the customer bears the damage. ROXi operates similarly.

The Ottonormal customer, who does not constantly travel through the bars with a karaoke singer, wants Karafun for specific events or family celebrations for a day, a weekend, or a month if several events take place in quick succession.

As other negative reviewers have noted and I can confirm, lacking explicit consent to an automatic renewal - that's the legal issue you're going to get if you get sued in the EU and that's what I'm going to do because here especially young people are lured into a subscription trap - as a person affected I need a reason for action and I have it now. Now I can take action against Reciso before an EU arbitration board for consumer protection.

I had two events in July, the first of which was severely restricted without karaoke due to the health problems of the guests and the second event was canceled completely because the main character was ill.

As a result, I was not able to use the monthly pass from July and Reciso also wants to pay for August when no event is planned at all, was not logged in for either month or activated something.

Reciso does not clearly point out to the customer that a permanent subscription should be taken out without a concrete declaration of intent and that there is no way to purchase the pass for exactly one month and if the customer notices that he has been ripped off, he does have to pay another month.

However, the immoral business practice arose when the contract was concluded, precisely when no extra consent to the automatic extension was requested, and that is exactly where I am now intervening because of dissent, namely with a warning under competition law, which is subject to a fee, and requesting a fundamental decision for all media services that are used primarily by young people , in order to fundamentally prohibit subscription traps without the possibility of avoiding them when the contract is concluded, be it karaoke or ring tones.
--
Addendum 11.08.2022: If Karafun always writes that he would clarify the case - that's a lie - there is no known case of the negative ratings where something was turned around for the better - you just have to read through the negative ratings every time - horrible - that's why the case will soon end up in front of you EU court because of the subscription trap - there are already such fundamental judgments for the ringtone mafia and a similar judgment is being sought for the karaoke industry and there is a good chance of getting through there because the methods are the same, so the same tenor of the judges can also be expected . The value in dispute will be around 600 euros solely because of the costs of the pleadings, plus the costs of the monthly fee and the costs that Paypal has additionally charged. Karafun believes that this is an empty announcement, as can be seen from this week's reply - Karafun will be amazed at what EU courts are capable of when it comes to competition law. In the beginning they were still arguing about the radius of curvature of cucumbers and bananas, but now it's a real problem because they don't want to make a complete laughing stock of themselves - the turning point came with the decisions in favor of satellite dish when the lawsuit was brought up under competition law.

August 11, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Hello, I'm sorry you had a bad experience with KaraFun. We try to be as clear as possible on our website and indicate that you are signing up for a subscription with the option to cancel at any time.

Rated 1 out of 5 stars

Definitely, Definitely no refunds!

BEWARE! Be very careful when you buy a weekend pass or any of their short term passes, that you don’t inadvertently sign up to a monthly subscription. They will definitely not refund the mistake even if it is clear you haven’t used the service.

Follow up after Karafun’s comment below:
Customer service was exactly the same as the first time I connected them. We understand a mistake was made when selecting the subscription, we can see you didn’t use the subscription, but we still can’t refund. So my review and warning is still very relevant.

July 22, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Hello. I'm sorry you had a bad experience with KaraFun. Could you please email us at support@karafun.fr? I will be happy to help you!

Rated 5 out of 5 stars

Amazing

Amazing! I really apreciate the freindly interface, vast and updated songs catalog, the cherry on top is for sure the detail to control the volume of main and back vocals, great experience, try with many friends as possible and your fun is garanteed.

June 18, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Thank you ! We are thrilled that you like KaraFun. Happy singing :)

Rated 1 out of 5 stars

Karafun --very unreliable and…

Karafun --very unreliable and disappointing for a paid subscription app that fails and doesn't connect randomly. rubbish! --when i,m on a job in public it fails--blatant rip off from these pirates!

June 17, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Hello. I'm sorry you had a bad experience with KaraFun. Could you please email us at support@karafun.fr? I will be happy to help you!

Rated 5 out of 5 stars

I couldn’t believe the size of the…

I couldn’t believe the size of the catalog, even the most obscure songs were available and everyone had a blast singing. I love the fact that you can add a variable amount of the recorded voice to the singers voice to help them out a bit, kind of like a security blanket for shyer people. Fantastic app!!

June 14, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Thank you ! We are thrilled that you like KaraFun. Happy singing :)

Rated 5 out of 5 stars

KaraFun is a great program

KaraFun is a great program, that provides hours of entertainment at a low cost. I highly recommend it.

June 13, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Thank you Angela ! We are thrilled that you like KaraFun. Happy singing :)

Rated 5 out of 5 stars

The Karafun service and the Party Pass is SUPER!

The Karafun service has been invaluable to our little group of annual karaoke singers who are just under 70! My legal collection of karaoke songs pales in comparison to their vast catalog, and without their "Party Pass", 99% of the song requests would hear "sorry I don't have that one." I am rarely embarrassed when my "Party Pass" is active... and I'm so thankful to Karafun for providing this Pass. We get together just once a year so, for us, the Party Pass is perfect.

June 9, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Thank you Sam! We are thrilled that you like KaraFun. Happy singing :)

Rated 5 out of 5 stars

The app and song list are awesome

The app and song list are awesome! The app is very easy to use and my guests having the ability to search the catalog and submit their selections via the app was a huge crowd pleaser! The pricing of the subscriptions are very budget friendly! Thank you Karafun for making our yearly spring fling party a huge success! We will be back!

June 3, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Thank you Brian! We are thrilled that you like KaraFun. Happy singing :)

Rated 5 out of 5 stars

I love it and it is easy to use

I love it and it is easy to use. I can find 95% of the songs that I want to sing

May 8, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Thank you Roger! We are thrilled that you like KaraFun. Happy singing :)

Rated 3 out of 5 stars

You'll never get a refund

At first I had nothing but problems with karafun. I wrote them many times & they responded each time, but never had a correct answer to fix the problems of it just stopping. And even though they say there's no difference, I switched from $9.99 program to the Pro $49 a month & it worked without a hitch. They do have all the songs that I've ever been asked to play. So why the 3 stars ? They love the American dollar & don't want to give it up. They are not an American company & if there's a problem & you ask for a refund, they WILL NOT give it to you. They will give you a coupon for a free month to use in the future( that costs them nothing) but they will not refund your money !

April 26, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Hello Mickey, once again I am very sorry that my answer was not satisfactory. Unfortunately, I cannot refund a subscription that was used. I hope you enjoy the coupon and to see you soon again on KaraFun :)

Rated 5 out of 5 stars

Great program

Great program, once you learn the software it’s easy to use. Definitely recommend 2 monitors, one that I can control and the other for the singer to look at. Sound quality is very good.

April 6, 2022
Unprompted review
KaraFun logo

Reply from KaraFun

Thank you Robert! It is indeed easier with two monitors :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look