While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing issues with deposits and significant delays or difficulties processing withdrawals. Customers frequently reported that the website itself was problematic, with some experiencing immediate logouts after depositing money or the site becoming non-functional. Some people were dissatisfied with the refund process, mentioning difficulties in getting their money back after issues with deposits or withdrawals. Reviewers also expressed frustration with the overall customer service, describing it as unhelpful and difficult to communicate with regarding payment and account problems.

What people talk about most

Payment

Customers consistently note negative experiences with payment. Many reviewers report issues with withdrawals,... See more

Website

Consumers find the website to be highly problematic. Many reviewers report issues such as being logged out... See more

Refund

People report negative experiences with refunds, often expressing frustration over delayed or withheld... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company has stolen £1000 from me. And from all the reviews on many platforms they are doing it to everyone. We all need to band together and as a collection file a suit against them. Please searc... See more

Rated 1 out of 5 stars

This is without a doubt the worst, most fixed and rigged site out there. Very obvious it is conrupt and run by pure scammers linked to criminal activity. There is absolutely no way this site should be... See more

Rated 1 out of 5 stars

So I've selected the 'quick registration' which involves you signing up with deposit. After going through my bank and them taking my £25 payment, they failed to even create my account and it says user... See more


Company details

  1. Gaming service Provider

Written by the company

Karamba is a trusted and well-established Casino & Sportsbook, dedicated to providing a safe, secure, and responsible entertainment platform. With a focus on delivering a high-quality gaming experience, Karamba offers a wide range of options, including slots, table games, and live casino. Committed to integrity and compliance, Karamba operates under licenses from reputable regulatory authorities, ensuring fairness and transparency in every aspect of its services. We prioritize player safety and well-being, promoting responsible gaming practices and offering robust customer support. Experience a secure environment with Karamba, where trust and enjoyment come together responsibly.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

818 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I joined last week and my experience…

I joined last week and my experience has been great so far I have been playing online casinos for years and I couldn’t see what everyone was talking about my first withdrawals were in hours but now I am waiting on 3 other withdrawals that haven’t been paid out yet. It’s 2 days now so I’m wondering why but I’m hopeful. I have won big wins on slots so that’s why I am giving 5 stars today but I will let you know if I get any problems in the next few days. Great casino I have really enjoyed it so far.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Slow slow slow withdrawals

Slow slow slow withdrawals. Telling me 24/72 before they even process my withdrawal. Sky bet withdrawals hit my account in seconds. This company is a joke. Why would you take 72 hours to process this. I asked the question and was told that’s the time frame. Yes but why so long. Agin they said that’s our time Frame. Still don’t really answer my question does it. I’m closing my account down on the basic that withdrawals take so so long. What do the withdrawals teams do all day.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Won £1800 from £10 bonus wagered 450…

Won £1800 from £10 bonus wagered 450 gambled a little and withdrew £1200 within 36 hours. Trust layer is the way to go. No ID needed.

Remember winners rarely review so I'd take these bad reviews with a pinch of salt.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

So I signed up and used there bonus of…

So I signed up and used there bonus of 100% match up bonus and 250 free spins and had wager 35x bonus and deposit anyway I managed to wager it 35x and basically I had £380 left after I did that what got converted into real cash so I withdrew £300 and left £80 in and continued playing with that and lost that anyway the next day I received a email saying I broke there terms and conditions referencing clause 13.2 of there terms and conditions which I haven’t they just don’t like that I managed to wager what I had to turn the bonus into real cash and don’t to pay me the £300 winnings would avoid this site I wonder how many other people they have done this too

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

Worst online casino ever....a big…

Worst online casino ever....a big scam..i decided to give it a chance after all of my friends negatives comments..they are right first of all nobody having big wins...their slots never paying..just taking your money...also withdrawal is a big joke...This guys are dangerous and i think someone needs to control them finally

July 26, 2025
Unprompted review
Rated 4 out of 5 stars

I would write 5 stars but 2 and 1/2…

I would write 5 stars but 2 and 1/2 days for withdrawal seemed long anyhow not sure why this has such bad reviews I deposited £10 and withdrew £380 before I had even spent my £10 and that was my first time using this site

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful site.

Dreadful site.

Deposited, would let me place a bet. Withdrew the money but now I’ve been told it’s up to 5 days for a withdrawal and because it’s my first withdrawal please expect another further 48 hours after that.

June 29, 2025
Unprompted review
Rated 4 out of 5 stars

I signed up on Sunday and on my 4th…

I signed up on Sunday and on my 4th spin won over £1k. Could not believe it. I took the money out right away. I was really nervous after reading the reviews that I wouldn’t get it. But the money hit my account this afternoon. Yes it’s slightly slower than most. But I’m more than happy with my win

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

Confiscated winnings

My wife and me played together and we won over 1000£ but when she requested withdraw the money we only received what we deposit and they confiscated all winnings over 1000£

May 17, 2025
Unprompted review
Rated 3 out of 5 stars

Iv played with karamba for nearly for…

Iv played with karamba for nearly for nearly four year never once been asked for id and now because I play a lot and won money they want id and under the gambling association there not allowed to ask for id when I want to withdraw winnings I have insomnia so I played a lot thru night they were always happy to take my money iv now told them to send my winnings and shut my account I would rather play on another platform

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible sight took my…

Absolutely terrible sight took my deposit then kicked me out and won't let me log back in....this is not a fake review if you look at my other reviews you'll see I'm fair in them...NOTHING BUT THEIVES!!

May 4, 2025
Unprompted review
Rated 1 out of 5 stars

What a joke of a sight worse one ever…

What a joke of a sight worse one ever they like taking your money but as soon as I wanted to withdraw they close my account wish I read all the reviews before signing up please stay away from this sight they are a bunch of scammers they sit there on their arse all day doing nothing but rip us of never worked hard in their lives won't ever play on no more sight in my life bastards

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Didn’t credit my account with free spins as per promotion and then made it out to be my fault! Rubbish and will never use again

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

Sending mail to my address with names of dead soliders?

Never used them as a service. but the thing i find sketchy is me randomly getting mail sent to my address with random ukranian names (i am not ukranian, nor does anybody live here who is.) with an advertisement. the name on this letter i got sent only googled back 1 result of a dead ukranian soldier. this seems very sketchy.

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

Shady Casino

Shady is an understatement. RTP of the games seems fishy, barely any bonuses even after £25.00 being spent.

When I signed up, got the "bonus" matching deposit + 250 free spins... Never received my free spins, no notifications, the website is hard to navigate, checked the "my bonus" tab nothing.

Live chat told me they expired on 31/03/2024, literally a few days after I made the account. Most casinos free spins don't expire for a week, so that's a nice little scam they have going on.

Live Chat are friendly, but the overall experience is bad. Avoid... Go elsewhere.

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Worse site around

Worse site around. Avoid. Quick enough to take your money but good luck getting any winnings back. Its day light robbery. Holding on to customers money for their own gain. Still waiting for a withdrawal to be processed.

March 12, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look