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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing issues with deposits and significant delays or difficulties processing withdrawals. Customers frequently reported that the website itself was problematic, with some experiencing immediate logouts after depositing money or the site becoming non-functional. Some people were dissatisfied with the refund process, mentioning difficulties in getting their money back after issues with deposits or withdrawals. Reviewers also expressed frustration with the overall customer service, describing it as unhelpful and difficult to communicate with regarding payment and account problems.

What people talk about most

Payment

Customers consistently note negative experiences with payment. Many reviewers report issues with withdrawals,... See more

Website

Consumers find the website to be highly problematic. Many reviewers report issues such as being logged out... See more

Refund

People report negative experiences with refunds, often expressing frustration over delayed or withheld... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company has stolen £1000 from me. And from all the reviews on many platforms they are doing it to everyone. We all need to band together and as a collection file a suit against them. Please searc... See more

Rated 1 out of 5 stars

This is without a doubt the worst, most fixed and rigged site out there. Very obvious it is conrupt and run by pure scammers linked to criminal activity. There is absolutely no way this site should be... See more

Rated 1 out of 5 stars

So I've selected the 'quick registration' which involves you signing up with deposit. After going through my bank and them taking my £25 payment, they failed to even create my account and it says user... See more


Company details

  1. Gaming service Provider

Written by the company

Karamba is a trusted and well-established Casino & Sportsbook, dedicated to providing a safe, secure, and responsible entertainment platform. With a focus on delivering a high-quality gaming experience, Karamba offers a wide range of options, including slots, table games, and live casino. Committed to integrity and compliance, Karamba operates under licenses from reputable regulatory authorities, ensuring fairness and transparency in every aspect of its services. We prioritize player safety and well-being, promoting responsible gaming practices and offering robust customer support. Experience a secure environment with Karamba, where trust and enjoyment come together responsibly.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

818 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Please can someone help

Please can someone help, my first 4 bonuses were wagered and completed in approx 20 mins, my 5th bonus (£20)along with my deposit has not reduced even though my total wagers have hit £35,000!!! My winnings increased to 2000, I have never been able to withdraw, I then kept betting to try and reduce the wagering requirements and made sure after researching what games have 100% (which total approx 5 slots in total)!!! Still no movement , after trying to
Contact them via live chat email telephone and moderator on crazy time!!!!!! They have disabled my account!!!!!!

March 19, 2022
Unprompted review
Rated 1 out of 5 stars

THIEVES… STAY AWAY!

Deposited and the money was taken from my bank but not added onto my account to play with! Stay away from this casino!! Yes it has a good selection of games but trust me this not one for good customer service as I’m still waiting and just keep getting the same answers from them saying it’s been passed on to the right team. I’d like to speak to the right team not just be sitting here waiting for it to get resolved! There thieves and scammers!
STAY AWAY!!!!!!!!

March 12, 2022
Unprompted review
Rated 1 out of 5 stars

they are absolute bandits....

they are absolute bandits....
they offer bonuses, and then when you deposit say youve been banned from bonuses, but good news you have no wagering...
they banned me on a sister site, i complained and told them tio stop sending me deposit offers as they would also instantly ban me as soon as i deposited, they told me that wouldnt happen. so i deposited and then they said your banned but good news no wagering. i dont know how they get away with this surely illegal?

March 2, 2022
Unprompted review
Rated 1 out of 5 stars

Seems like these people just don’t want…

Seems like these people just don’t want to pay out constantly asking for same documents when talk to anyone on chat they cut you off no help at all! withdrawal still pending! although when depositing happy to take money without documents.
Ask me to upload documents which I did then asked advisor to check these have been received as it wasn’t saying they had been so she said no they havnt been I’ll do this for you sent all the documents over again for her to do for me. Few hours later still no change so speak to someone else who says no not been received ask her to do it like the last lady said she would then she says oh I will check this for you.. get cut off again! Never again will I use this site and I advise anyone to stay well clear

February 14, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM Site , Avoid. Thieves!

SCAM Site , Avoid !!!!I won 498.00 min jackpot and it didnt update balance, complained to customer service and the game history has magically disappeared for my win. The are denying I won,

Apsolute Con, I will be reporting to the gambling Commission.

January 12, 2022
Unprompted review
Rated 1 out of 5 stars

Hate this site!!

Hate this site!!! I was drawn to it because of the enormous game selection they offer which is the only pro about the site I can list.

I deposited to place a sports bet on American Football. I was automatically credited with a bonus which at first glance seemed great! I ended up winning my bet and profited close to $1,600. I tried to withdrawal and discovered that because I used the bonus money 33 percent of my winnings were unavailable to withdrawal and had to be gambled first. I lost $600 on slot machines min betting over the course of 2 hours. Pretty sure I didn’t get a single bonus which seemed quite fishy to me…. I eventually reached a point that I could cash out my money at around $1,000. That was 7 days ago and it still has not been processed. I’ve messaged support several times and continue to get the same response. “It’s being reviewed and we’ll email you when it’s approved”

It’s been an extremely frustrating process would stay far away from this site!

January 1, 2022
Unprompted review
Rated 1 out of 5 stars

Just played on their site.

Just played on their site.. Live casino - Immersive roulette. via Griffon, which is apart of their whole group.

The ball landed on the number 1, but the winning number announced was number 11. Took my money and no reply from the chat. Glitch or not.. this is extremely dodgy!

Time of incident is Thursday 4th November 02:05 - HD+ 02:04:47

Finally got a response from them after 1 month of ignoring me.. simply put, "nothing was wrong"
Stay well clear off this scamming site. Do not play on this site or any of their other sites.

The odds are already in the favour of the house, and we agree to these odds.. but to straight out cheat when a player actually wins is criminal.

December 13, 2021
Unprompted review
Rated 2 out of 5 stars

Very very slow bet settlement

I haven't tried to withdraw any funds, likely won't as I gave them a test spin for a day and I don't think I have ever witnessed a site that took so long each and every time to settle a winning bet. You better make sure you have endless funds in the account because you are looking at minimum 20-30 minute waits to get paid on a winner. Might not be a deal breaker for some but for me, I'm out.

November 27, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. That's all I've got to say. They even charge you to take all your money which is laughable! 100 dead spins at a pound a spin re deposited another 100 to eventually get a bonus for it to give you 20 pound back, amazing! Then you use the rest to try hit the bonus again to hopefully get somewhat near your deposit back but then it just rips you even more. Bye karamba your just another unfair greedy casino.

November 26, 2021
Unprompted review
Rated 1 out of 5 stars

Winning bet settled as a loss!

Put a bet on Lewis Hamilton to win the Brazilian F1 race, as half the world know he won, but these charlatans settle the bet as a loss. Almost 48 hours later I’m still being told that it is being investigated by the sports team, some sports team they must have not knowing the result of one of the biggest sporting events of the weekend. Avoid this company!

November 16, 2021
Unprompted review
Rated 1 out of 5 stars

Constant disconnection issues with this…

Constant disconnection issues with this site and my internet has no problem with anything else. They charge a fee to deposit. top 10 casino sites in UK have this with high rating reviews which have to be fake after seeing so many bad reviews.

October 21, 2021
Unprompted review
Rated 1 out of 5 stars

Hello and goodbye

Another site . Same old . Is it a scam . Is it corrupt . Is it legal. Well maybe all of these but my membership lasted all of 5 minutes . Need I say more ......

October 4, 2021
Unprompted review
Rated 1 out of 5 stars

!!!STAY AWAY!!!!Absolute Scam

!!!STAY AWAY!!!!Absolute Scam - Stay away - i won a £20 baccarat hand - bet taken and i didn't get my winnings - complained for 2 weeks and still didn't receive my winnings. I was subsequently banned. Scam trust me

September 28, 2021
Unprompted review

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