katherinedanielscosmetics.com Reviews 3

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

3 reviews

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Rated 2 out of 5 stars

Unpleasant experience

The products are beyond reproach but I have had a very unpleasant experience on the Christmas Eve no less. KD had a promotional codes on their website for different amounts spent. So my purchase would qualify for a £39 gift (I have spent £170) but I mistakenly assumed the code will automatically apply at the checkout. It didn't. So I contacted KD and explained what happened. Their reply was very dry with the attachment containing the screenshot of my purchase without the entered code. Just pointing out the obvious. Left an unpleasant taste for the day. Will be looking for the alternative skincare provider with better care for their regular customers.

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Good service could be prejudiced by poor delivery service.

Ordered products for daughter and they arrived next day, which is commendable.
However, DPD left the package on the doorstep of the house next door which is undergoing building work and obviously empty. Fortunately the neighbour across the road retrieved the parcel which otherwise may have meant I would have lost a lot of money.

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

Products are excellent

Products are excellent. Expensive but effective. Delivery is always next day. I’ve ordered many many times and it’s always arrived promptly. I have rosacea and their products have helped me to control it better.

December 8, 2021
Unprompted review

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