Katzkin Reviews 4,102

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional quality of the products, particularly the leather seats and upholstery, which often exceed expectations and provide a luxurious feel to vehicles. Customers consistently highlight the outstanding customer service, with staff members being described as professional, patient, and highly knowledgeable, guiding them through the design and selection process with great attention to detail. The overall service, from initial contact to installation, is frequently commended for its efficiency, smooth execution, and the ability to customize products to individual preferences, resulting in beautiful and satisfying outcomes. However, some customers also noted issues with product durability, with seats and armrests showing signs of wear and cracking after a few years, despite regular care. A few other people also felt that the customer service was unhelpful in certain situations, particularly when addressing discrepancies between samples and received products or when seeking information about product specifications. Additionally, some reviewers experienced problems with the cooling system, citing improper wiring that led to vehicle malfunctions and an unusable feature.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, craftsmanship, and premium... See more

Quality

Customers consistently note positive experiences with quality, praising the craftsmanship, premium feel, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the fantastic and top-notch service... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional and awesome support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

This is the second vehicle I’ve upgraded with Katzkin leather, and once again, I couldn’t be happier. Their premium leather and attention to detail truly elevate the look and feel of the interior. Wha... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied

Rated 5 out of 5 stars

Got a recommendation from a shop that regularly works with Katzkin. True to their reputation, Katzkin is a great company with great staff. Chantel in sales worked with me on ideas, sent mock-up pho... See more

Company replied


Company details

  1. Auto Upholsterer
  2. Auto Accessories Wholesaler
  3. Auto Parts Manufacturer
  4. Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The overall process was great

The overall process was great. John Farrell was awesome. He guided me through deciding what color to pick. And he was absolutely correct. The black leather seats look wonderful. It's as if I have a new interior. I replaced the floor mats and it also replaced the center console.

March 31, 2026
Unprompted review
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Reply from Katzkin

Thank you for writing a review, Chad. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with John! Black leather is a fantastic color choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I had cloth interior in my 2026 ram…

I had cloth interior in my 2026 ram 1500 and I was looking for seat covers to help protect them. That’s when I came across Katzkin. After doing some research and watching YouTube videos I knew I had found what I was looking for, even better! So I went on their website and started the design process, and once I thought I had what I wanted I submitted it. That’s when I got a call from Roy.

Roy and myself talked for what seemed like forever about cars and stuff, but he really helped me bring my vision of my seats to life. He was more than helpful it was like I was talking to one of my buddies. And let me tell you about the seats!! WOW!! They came out amazing and the people they picked to do the installation was spot on VideoNav in Thomasville, NC did such an incredible job. Brenda stayed in contact with me and even helped me to decide on a piece that I wasn’t sure about.I really couldn’t be anymore excited. I have genuine COWHIDE LEATHER SEATS!! And if you want custom REAL COWHIDE Leather seats give Katzkin a call and be sure to ask for Roy, I promise you will not be disappointed.

April 26, 2026
Unprompted review
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Reply from Katzkin

Hi Darrell! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy & the team! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Outstanding results on my 2018 4Runner

Outstanding results on my 2018 4Runner. Looks and Feels like a new car. I had tried custom seat covers prior but this is completely different. Well worth the investment.

April 23, 2026
Unprompted review
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Reply from Katzkin

Hi Tony! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Amazing customer service!

The customer service was great every question I asked was answered and very professional and the people were amazing including Mrs Pam who texted me through the whole process and gave me very many options and transparent about everything.

April 23, 2026
Unprompted review
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Reply from Katzkin

Hi Athen! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Customer service was great

Customer service was great! Knowledgeable and helpful!

April 22, 2026
Unprompted review
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Reply from Katzkin

Hi Mike! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Good service and Katzkin look great too…

Good service and Katzkin look great too early to give a real review.

April 15, 2026
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Reply from Katzkin

Hi Bryant! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Juan Adame was great!

I thought that Juan Adame did a great job. He worked hard; but more importantly he took his time and did not rush through his work. He was meticulously thorough with great attention to detail. Thank you, Juan.

April 20, 2026
Unprompted review
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Reply from Katzkin

Hi Sione! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Juan :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

The people who helped us through the…

The people who helped us through the process! They were well trained, happy, reassuring, and so many more adjectives. Our seats look amazing due to the quality and workmanship. Your chosen installer was on point, honest and kind. This wxperience was PERFECT! Love that we also have a warranty. Does it get any better? Probably not. Thank you.

April 18, 2026
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Reply from Katzkin

Hi Kathryn! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Luxury Redefined: Outstanding Leather Seats & Service

I recently purchased leather seats from your company, and I couldn’t be more impressed with the entire experience. From start to finish, everything was handled with professionalism, attention to detail, and genuine care for quality.

The craftsmanship of the leather seats is outstanding. The material feels premium, the stitching is precise, and the overall finish exceeded my expectations. You can immediately tell that a lot of expertise and pride goes into the work. Not only do they look fantastic, but they are also incredibly comfortable and have completely elevated the interior.

Customer service was just as exceptional. Communication was clear, timely, and helpful throughout the process. Any questions I had were answered thoroughly, and the team made sure I felt confident every step of the way.

Delivery and installation were smooth and efficient, and everything arrived exactly as promised. It’s rare to find a vendor that delivers both high-quality products and such a seamless customer experience.

I would absolutely recommend your company to anyone looking for top-tier leather seating. Thank you for the excellent work—I’ll definitely be coming back for future projects!

April 9, 2026
Unprompted review
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Reply from Katzkin

Hi Ivette! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Fit and quality is great

Fit and quality is great. Awesome customer service. Prompt manufacturing.

April 9, 2026
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

It's like having a new truck!

I can't recommend Katzkin highly enough! I worked with Kara, she was patient, professional and thorough. She took the time to walk me through the entire process, make sure the new seats matched my interior, and answered all my questions. The installer they sent me to was top notch also. I love my new leather seats, even added seat heaters, and I can't believe how affordable it was. It feels like I have a new truck! Thanks Kara and Katzkins.

April 8, 2026
Unprompted review
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Reply from Katzkin

Hi Levi B! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Kara :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Amber assisted me with my selection of…

Amber assisted me with my selection of leather seats for my Ford Bronco Sport. She was very patient and provided me with all the color options I asked her to create for me This the second install for me. The product and install are flawless.

April 8, 2026
Unprompted review
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Reply from Katzkin

Hi Edward! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin provides excellent post-sale…

Katzkin provides excellent post-sale service and shows a strong commitment to customer satisfaction.

I’d like to recognize Samantha Cabanas for her professionalism and support throughout the process. She was responsive and helpful at every step.

Overall, a very professional experience.

April 3, 2026
Unprompted review
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Reply from Katzkin

Hi Nadia! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Samantha! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

BG - Katzkin Leather Seats

Talked to Chantel Santos about replacing cloth seats in our 2025 Jeep Gladiator Rubicon with leather. She explained the process from start to finish and we decided to proceed without regrets. The process went smoothly and the seats and workmanship were exceptional. A+ … Highly recommend Katzkin to anyone considering upgrading to leather.

March 29, 2026
Unprompted review
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Reply from Katzkin

Hi Brent! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

The turn around time shorter than…

The turn around time shorter than expected. The quality of leather and the design exceeded everything I dream of having.

March 27, 2026
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Reply from Katzkin

Hi Eric! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great Seat Covers from Katzkin

The new seat covers from Katzkin look great in my 2001 Dodge Ram 2500 Diesel. Frank’s Trim Shop in Seguin, Texas performed the Katzkin seat cover install and they did a great job on the installation. I would recommend these seat covers!

March 25, 2026
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Reply from Katzkin

Hi Richard! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great Experience

The entire process of designing my seats for 2019 Tundra was easy. The help, suggestions, and guidance from the Katzkin team was awesome. Their experience and knowledge was most helpful! Thank you!

March 16, 2026
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Reply from Katzkin

Hi Carlin! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Speaking with Matt and telling him what…

Speaking with Matt and telling him what I wanted he nailed it.. then dealing with Ms Melanie and setting me up with installation hands down they know what they’re doing 🙏🙏🙏

March 12, 2026
Unprompted review
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Reply from Katzkin

Hi Orlando! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Matt & Melanie :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Dealt with Roy since day 1 and made…

Dealt with Roy since day 1 and made this an easy experience and a pleasant one at that. I was undecided and kept changing my ideas last minute and Roy made it happen without hesitation. The material is as close to oem material as possible without having to break the bank. Will definitely do business with them again in the future.

March 12, 2026
Unprompted review
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Reply from Katzkin

Hi Eduardo! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Love the seat covers

Love the seat covers. Great quality! Custom fit.

March 9, 2026
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Reply from Katzkin

Hi Michael! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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