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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, compassion, and helpfulness, noting that they go above and beyond to assist. The customer service is frequently highlighted as stellar, attentive, and quick to respond to inquiries. People appreciate the efficiency and ease of the overall service, often describing the platform as user-friendly and well-managed. However, some people mentioned experiencing glitches with the website and app, and a few reviewers were dissatisfied with the support team, describing them as incompetent or slow to address issues. There were also occasional comments about the company's policies regarding advisors and the lack of advertising.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers appreciate the helpful, kind, and caring... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the helpfulness and... See more

Service

Clients share positive opinions on service, with many reviewers appreciating the quality and dependability.... See more

Website

Users describe positive interactions with the website. Many customers praise the platform's ease of use,... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the platform's ease of use,... See more

Based on these reviews

Rated 4 out of 5 stars

As a Psychic working for Keen since 2001, I have just found out that a loyal reader's hard-earned good reviews, accumulated after 12 months, will no longer count. This is great news for new readers, w... See more

Company replied

Rated 5 out of 5 stars

Absolutely sensational advisors! I find them all absolutely accurate and the truest professionals in the industry! Real value for money too! If you don’t ask the correct questions you won’t get the b... See more

Company replied

Rated 5 out of 5 stars

I’m an advisor on Keen, Crowned Mystic! I have to say, Keen has provided me with so many opportunities to be able to help people around the world, and to give people what they need in a way that’s e... See more

Company replied

Rated 5 out of 5 stars

I have worked as an Advisor on Keen since 2024, after many years of reading all over the world. Keen platform is the most regulated psychic platform and the safest on the internet, and Keen offers man... See more

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Rated 1 out of 5 stars

It took my money, the chats CONTINUOUSLY stopped working instantly - the website is shockingly primed for taking money and not enabling any gain. I’m sure the ‘readers’ are all very good and not char... See more

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Rated 1 out of 5 stars

I like other keen psychic that is honest but the one that is super worst psychic ever that makes you feel down and slow and dont believe her word at all is deli love consultant. She is ok but asking s... See more

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Rated 5 out of 5 stars

I love doing readings on Keen because I get to connect with amazing people and help them find clarity and peace of mind. It's so rewarding to offer guidance and see someone feel more confident and ho... See more

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Rated 1 out of 5 stars

Accurate Love Expert Laurel I want to give an honest review to help others when choosing an advisor on this platform. I read with her a total of 10 times. The first reading, I felt she was accurat... See more

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Rated 1 out of 5 stars

Keen replied two weeks later with a copy-paste response asking me to “contact support” after already ignoring my direct messages. They also tried to flag my review as defamatory, but Trustpilot c... See more

Rated 1 out of 5 stars

I used this for a period of over a year and not a single prediction ever came true. I talked to at least 30 different “psychics” there. Sure, I do believe keen has literally maybe 3 actual psychics on... See more

Company replied

Rated 5 out of 5 stars

I have called Keen for a long time, and advisors like Kalistara11 are rare. She is the real deal. Every reading with her has been clear, steady, and genuinely helpful. She gets right to the point, gi... See more

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Rated 5 out of 5 stars

As an advisor with over 23 years experience, I really appreciate Keen. I've read at a few of the other top psychic lines for decades and feel much more comfortable here at Keen. For me, it's the suppo... See more

Company replied

Rated 5 out of 5 stars

I have had great experiences with Keen. I have used multiple services but none have been more successful for me than Keen. Their customer service has been stellar and attentive. I appreciate the servi... See more

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Rated 5 out of 5 stars

Keen member since 2001. Extremely happy to see how it keeps getting better and better as the years ago by. Yes inflation has forced us to raise prices 😔. But in comparison to other sites we provid... See more

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Rated 3 out of 5 stars

I’ve had many psychic readings over many years. The platform itself is easy and user friendly. Most of the psychics have been polite and seemingly helpful during the chat. However of the many readings... See more

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Rated 5 out of 5 stars

I am a advisor for keen. I absolutely love keen so much. I connected with many people. Keen gave me a platform to express my direct honest style reading that my clients love about me and that i can fu... See more

Company replied

Rated 1 out of 5 stars

The support team seems to be incompetent. They don’t seem genuine in my opinion when I have interacted with them it seems as though they are fine with you getting negative feedback even if clearly i... See more

Company replied

Rated 5 out of 5 stars

Keen has been and excellent platform for me as an advisor since 2010. In that time I have achieved a very good income through excellent reviews with over 6100 5star reviews. My experience has been... See more

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Rated 5 out of 5 stars

Every time I call I feel that the advisors care deeply about me, and the situation I am calling about. Not only do they care, they have been very accurate in their predictions, and they don't "sugar-... See more

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Rated 5 out of 5 stars

I worked for Keen about 13 years ago, before I started working for Psychic Center - Keen owns Psychic Center. Both companies have been good for me. I like doing readings and Keen gives me an opportuni... See more

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Rated 5 out of 5 stars

Keen has an excellent variety of readers and for me , it took a bit of trying out different ones to land on my top three that I consult for different areas of my life. My readers are very generous wit... See more

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Rated 5 out of 5 stars

The Keen staff CS..Community Team nobody could compare to their professionalism..compassion and all out efforts for the people they help every day. Very rare in this day. Thank you from the bottom of... See more

Company replied

Rated 5 out of 5 stars

Keen is the best platform there is! I’m an Advisor for Keen and working for them has brought so much peace and happiness to my life, I am so grateful! The customers are from all over the world and the... See more

Company replied

Rated 5 out of 5 stars

I've been going to Keen for readings for the past five years. I've talked to some really helpful, kind, and caring advisors. I believe there are many people on that site who genuinely care about helpi... See more

Company replied

Rated 5 out of 5 stars

Keen is an awesome platform. They consider every concern of the customer and most advisors are reputable. If any are not Keen allows the opportunity to use your funds on a trusted advisor of your choi... See more

Company replied

Rated 5 out of 5 stars

From the time I discovered Keen and putting together my profiles I have felt a deep comfort and knowing that I am supposed to be right where I am at. The platform is so user friendly and the two word... See more

Company replied

Rated 5 out of 5 stars

Keen is a very trusted site and I have absolutely loved this platform. Whether your client or an advisor, you can rest assured that you are in a safe space when you are utilizing the platform and the... See more

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Rated 5 out of 5 stars

Have had numerous readings with Psychic Jane on KEEN over the past year . My initial reading she picked up on me without me saying anything . I kept reading with her and her timing is so on point an... See more

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Rated 5 out of 5 stars

The Absolute Best of the Best – Accurate, Kind, and Trusted for Years ​Rating: ⭐⭐⭐⭐⭐ ​I have been consulting with Master Psychic Adam Stone on Keen.com for years, and he is, by far, the best of th... See more

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Rated 5 out of 5 stars

I’ve been an advisor on Keen for about 4 years and I’ve had the most amazing experience. I’ve been able to connect with beautiful souls all over the planet that I can assist, heal, and guide through l... See more

Company replied

Rated 5 out of 5 stars

I am a top advisor on leading psychic platforms for the last 5 years. Keen is among the top best platforms for both clients and advisors. I can't speak for other advisors, but I have loved my time on... See more

Company replied

Rated 5 out of 5 stars

My preferred platform for giving and receiving readings has always been Keen. All of the other platforms I've worked for over the years aren't as good as Keen. Our advisors have decades of experience... See more

Company replied

Rated 5 out of 5 stars

Keen is such an amazing platform. It’s easy to use, customer support is attentive and they even do check ins to make sure we understand all the features and can maximize our passion to help our client... See more

Company replied

Rated 5 out of 5 stars

I really appreciate Keen.com! Over my time as a customer on Keen, I realized that the guidance and insight have really been a helpful part of my journey through many kinds of situations. I appreciate... See more

Company replied

Rated 5 out of 5 stars

I've been working for Keen since 2008 and before that I was a customer myself! Keen has always been my go to choice of platform to provide readings and get readings. I've worked for all the other plat... See more

Company replied

Rated 5 out of 5 stars

I have been using Keen since 2020, and have always had a good experience. You gotta read the Advisor's reviews and research their profile to learn their style. It's best to feel them out before you co... See more

Company replied

Rated 5 out of 5 stars

I have been an advisor on keen for a very long time. The website is as solid as you can get from a customer perspective when it comes to privacy and safety. The platform may have some glitches from ti... See more

Company replied

Rated 5 out of 5 stars

Ethical, Professional, Established! Ive been with them as an advisor for a little while, I can tell you the process to even sign up is easily the most stringent and methodical I have ever ex... See more

Company replied

Rated 5 out of 5 stars

I have been an advisor on Keen since 2001. It has been quite the journey, privilege, and experience reading thousands of people over this amount of time on Keen. Keen’s team of workers have he... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 stars I would. I don't recommend. The fact that they take an estate fee from some advisors is unethical. They already take too much from regular sessions. The greed here is insane. H... See more

Rated 1 out of 5 stars

They are running a scam to new psychics and readers. They charge 75 Usd for apply as a reader on their website for back ground check. I paid them 75usd and after more than a month, I did not get... See more

Rated 5 out of 5 stars

Having been an advisor on Keen since 2001, I've seen many things change. What hasn't changed is my belief in the professional psychics who make this platform a reliable source of income and a place... See more

Company replied

Rated 5 out of 5 stars

I have had several readings with Keen. I’ve had a couple different people that I use on a regular basis and all I can say is they are probably the best there is, if there is anyone out there that is b... See more

Company replied

Rated 4 out of 5 stars

I’ve used KEEN in the past myself. Then I became an advisor- I am an authentic psychic medium who has done over 1k readings since 2023 professionally. I like working for Keen. Some cons are: glitches... See more

Company replied

Rated 3 out of 5 stars

I’ve been an advisor on Keen since 2007. I’ve given over 15,000 readings and I work less than part-time. I personally know many of the advisors on the site and I’m impressed with the quality and t... See more

Rated 5 out of 5 stars

As a Keen Advisor I take pride and appreciation in every action with a customer. It is my ultimate goal to be able to provide them with the best and highest quality service possible with genuine empat... See more

Company replied

Rated 5 out of 5 stars

I have been a Reader on KEEN.COM for over 20 years. It is stable and well managed platform. One of the things which I appreciate is that Keen has a policy of Guaranteed Satisfaction. I like the se... See more

Company replied

Rated 5 out of 5 stars

Keen has been there for many countless times whether it was going through a breakup, making an important life decision, or going through a career move, I found clarity in the countless phone calls tha... See more

Company replied


Company details

  1. Psychic

Written by the company

Keen is a trusted network of talented spiritual advisors who are dedicated to empowering lives by helping people discover answers to their most pressing questions, gain closure, find their purpose in life, and more. No two experts in our community are alike as they each have their own personal touch when it comes to providing intuitive and spiritual services. We just celebrated our 20th anniversary — two decades of providing clarity through intuitive advice — and we wholeheartedly believe that we are the leading psychic network in the industry.


Contact info

4.1

Great

TrustScore 4 out of 5

862 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using Keen since 2020

I have been using Keen since 2020, and have always had a good experience. You gotta read the Advisor's reviews and research their profile to learn their style. It's best to feel them out before you contact them. I have my favorite on there, Hierophant Grant, who is great.

January 1, 2026
Unprompted review
Keen logo

Reply from Keen

Hi Shannon, thanks for stopping by to write us a 5-star review. We’re sure your advisors appreciate the shoutout, and so do we!

Rated 5 out of 5 stars

A real authentic review!

Hello! I am happy to give an honest opinion of my interaction with keen. They are extremely fair and an amazing group to get Readings from and better yet I work with them and I love it! They vet their Psychics and it took me from 2016 to get fully vetted and able to work for them. They are an amazing company and the advisors, such as myself, and many other others that I personally have used (because I wanted to get a different perspective on my personal life) are absolutely impeccable! They’re very fair priced and I give the majority of Psychics on keen a five star with their accuracy! So I’ve been in this business for over 35 years and I can honestly tell you keen has been the best company to work for and has treated their clients with dignity and fairness and never ever allows their private information to get out if you talk to one of their Psychics, you can guarantee your name is not being passed around from one psychic to the other, giving personal opinions and saying possibly negative propaganda! We care about our clients and that’s why we keep them and I have an amazing following and I want to tell you all thank you and I love each and everyone of you!

January 20, 2026
Unprompted review
Keen logo

Reply from Keen

Thanks so much for sharing your experience with us, Mystic Chynna! We are delighted to read that you are enjoying our platform, and we really appreciate your kind words and honest feedback!

Rated 5 out of 5 stars

I have been an advisor for keen since…

I have been an advisor for keen since 2021. This is my going on 6 years with the company. I love it. Giving my customers clarity and hearing them say how much better they feel after our readings is the best part of my job. Keen has made my dream come true of doing what I love for a living. I will always be an advisor on keen. And I truly hope to help thousands more people gain clarity and peace for many years to come. There is not another advisor platform out there that cares so much about their advisors and customers.

January 19, 2026
Unprompted review
Keen logo

Reply from Keen

Reading your kind words put a smile on our faces, Willow. We're happy you're having a great experience on the Keen platform, and we are happy to have you as an advisor! Thanks for the fantastic feedback!

Rated 5 out of 5 stars

Keen is an awesome platform to work on…

Keen is an awesome platform to work on and get advice. It’s an outstanding community! Thank you Keen!

January 15, 2026
Unprompted review
Keen logo

Reply from Keen

Hi Georgia, we're so glad everything is working well for you. Thanks for the fantastic feedback!

Rated 5 out of 5 stars

As a psychic working for Keen I love…

As a psychic working for Keen I love being able to help others. I truly care about our clients and enjoy giving them some clarity in their lives.

January 18, 2026
Unprompted review
Keen logo

Reply from Keen

Hi Nancy, we're very grateful to have you as a part of our Keen community. Thanks for taking the time to share your thoughts and for the 5-star review!

Rated 5 out of 5 stars

Keen user for 20 years

I've been a Keen user for 20 years and found it to be pretty consistent. Most recently was on January 6 2026. The advisor was pretty accurate and confirmed some things for me.

January 5, 2026
Unprompted review
Keen logo

Reply from Keen

We’re truly honored to have you as a longtime Keen customer, Gail! Your positive review has brightened our day. Thank you for taking the time to share your valuable thoughts and experience on the Keen platform!

Rated 5 out of 5 stars

I have had several readings with Keen

I have had several readings with Keen. I’ve had a couple different people that I use on a regular basis and all I can say is they are probably the best there is, if there is anyone out there that is better than Keen. I have not found them and I’ve used a lot of psychic networks.

January 19, 2026
Unprompted review
Keen logo

Reply from Keen

We're so happy to hear that you have had a positive experience with advisors on Keen, Shirley. Thank you for taking the time to leave your 5-star review!

Rated 5 out of 5 stars

I worked for Keen about 13 years ago

I worked for Keen about 13 years ago, before I started working for Psychic Center - Keen owns Psychic Center. Both companies have been good for me. I like doing readings and Keen gives me an opportunity for my career helping people.

January 19, 2026
Unprompted review
Keen logo

Reply from Keen

Thanks for sharing your wonderful feedback, Auriel. We're thrilled to hear you're enjoying Keen and appreciate you being a part of our community!

Rated 5 out of 5 stars

I’ve been a keen advisor

I’ve been a keen advisor, since 2002. I have 3 accounts and during the pandemic made enough to buy a house. Keen did charge a session fee, which slowed traffic. But I love the chat app on my phone. Keen has the best psychics online.

January 19, 2026
Unprompted review
Keen logo

Reply from Keen

Thanks for sharing your amazing feedback, Robin. We're truly grateful to have you be a part of our Keen community since 2002!

Rated 5 out of 5 stars

I would not go anywhere else BUT to My Keen Advisors!

Every time I call I feel that the advisors care deeply about me, and the situation I am calling about. Not only do they care, they have been very accurate in their predictions, and they don't "sugar-coat" them. I had one trusted advisor tell me honestly that she didn't see me staying with my husband. I wanted to make the marriage work, so I didn't pay much attention to what she said on that. Two years later after I was divorced, and much happier, I remembered what she had said and I was grateful for all of her caring support and advice.

February 7, 2025
Unprompted review
Keen logo

Reply from Keen

Hi Dawn Maree, your positive review just made our day! We're so glad everything is working well for you, and thank you for taking the time to share your valuable insights and experience on the Keen platform!

Rated 5 out of 5 stars

Thank you

Thank you. Keen is life changing.

January 19, 2026
Unprompted review
Keen logo

Reply from Keen

Reading your kind words put a smile on our faces, Stef. We're happy you're having a great experience on the Keen platform. Thanks for the fantastic feedback!

Rated 5 out of 5 stars

I’m an advisor on Keen

I’m an advisor on Keen, Crowned Mystic! I have to say, Keen has provided me with so many opportunities to be able to help people around the world, and to give people what they need in a way that’s efficient and effective.

The platform has benefitted myself and several others across the board. I’m grateful for keen and its platform! I encourage anyone who comes across it to utilize all it has to offer, both advisors and customers alike ☀️🙏🏾

January 18, 2026
Unprompted review
Keen logo

Reply from Keen

We’re truly honored to have you as a Keen advisor, Taj! Thank you for taking the time to share your valuable thoughts and experience on the Keen platform!

Rated 5 out of 5 stars

Absolutely sensational advisors

Absolutely sensational advisors! I find them all absolutely accurate and the truest professionals in the industry! Real value for money too! If you don’t ask the correct questions you won’t get the best answers - that’s why people would ever say anything negative about this wonderful company! Even customer services are there when needed! I would give then
all ten stars if I could xxx

January 17, 2026
Unprompted review
Keen logo

Reply from Keen

Thanks for stopping by to leave us your awesome review, Julia. We're so happy to hear you had a great experience with Advisors and our Customer Support team!

Rated 4 out of 5 stars

Great psychics on here!

I’ve used KEEN in the past myself. Then I became an advisor- I am an authentic psychic medium who has done over 1k readings since 2023 professionally. I like working for Keen. Some cons are: glitches in the email system/site/app. Estate fee, listing fees, and the commission earned is not as good as it could be. I think they take too much money from advisors, which makes us HAVE to charge more per minute for clients. Recently, I lost the ability to email clients because of deleting 18 months of email history/ computer clean up. But I understand that. Now I have only about 60 clients I can email. I’m trying to build a clientele and didn’t care for that. But gave it a 4 star rating because the pros out weigh the cons and all businesses change over the years. I’ve always enjoyed Keen though.

January 18, 2026
Unprompted review
Keen logo

Reply from Keen

Thank you so much for sharing your wonderful feedback, Just B Readings Bauer! It's great to hear that you're enjoying Keen. We kindly ask that you contact our Advisor Support team at support@keen.com with more information on the technical issues you mentioned. Our team will be happy to investigate this further!

Rated 1 out of 5 stars

Scam

They are running a scam to new psychics and readers. They charge 75 Usd for apply as a reader on their website for back ground check.

I paid them 75usd and after more than a month, I did not get any feedback from them. I contacted customer care, but they did not share any valid reason. They put lots of money in ads, and many people apply they eat money from their name of back groud check and do nothing. Finally, I can say scam. Avoid using this website, there are many other good websites for psychic reading and apply to them. Don't waste your money.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

I really enjoy working with Keen and…

I really enjoy working with Keen and having the opportunity to chat with people all over the world. I really enjoy having customers come back and say that I was right on with the answers to the questions they had. Keen is a very easy platform to work with.

January 16, 2026
Unprompted review
Keen logo

Reply from Keen

Thanks for sharing your amazing feedback, KLJ. We're truly thrilled to hear that you enjoy being an Advisor on Keen!

Rated 5 out of 5 stars

Top psychic line. Gifted advisors. Quality clients

As an advisor with over 23 years experience, I really appreciate Keen. I've read at a few of the other top psychic lines for decades and feel much more comfortable here at Keen. For me, it's the support of the administration, the company's overall flexibility of you being an actual person outside of the line and the quality of the customers. Most of my clients are very knowledgeable. I don't get any of the skeptics and antagonizers that I saw on other sites. There is definitely a standard of quality here that more matches my vibe! Earnings are great! And what you put in is EXACTLY what you will get in return! ***LOVE & LIGHT***

January 16, 2026
Unprompted review
Keen logo

Reply from Keen

We're very grateful to have you as a part of our Keen community, Queen Tut- Psychic Anaijia. Reading your kind words put a smile on our faces. We're happy you're having a great experience on the Keen platform. Thanks for the fantastic feedback!

Rated 5 out of 5 stars

Keen is an exceptional platform

As an advisor on keen, I can honestly say this platform stands out for its professionalism integrity and genuine care for both advisors and clients. Even in a short time i have experienced a level of respect and quality that is rare to find elsewhere. Keen attracts people who are truly seeking clarity, guidance, and meaningful insight not quick or superficial answers. As advisors we are encouraged to work with empathy responsibility and authenticity which creates conversations that feel safe focused and deeply human.
what makes keen special is that trust it builds . The platform supports advisors in doing their best work while ensuring clients feel heard valued and supported form my experience keen is one of the best places for any one looking for real guidance and honest connection.

January 15, 2026
Unprompted review
Keen logo

Reply from Keen

Thank you so much for your wonderful review, Ali. It’s great to hear you’ve had such a positive experience on Keen—we’re glad to have you with us!

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