Keeva Travel Reviews 

67
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

smooth process, quick response with different options for itinerary. One recommendation though is to include loyalty programs and Known traveler number when book is confirmed. I've had to enter them m... See more

Company replied

Rated 5 out of 5 stars

The team are fast, responsive and provide a great service that is cost efficient and helps find the best options to make business travel as smooth as possible.

Company replied

Rated 5 out of 5 stars

I have worked with Keeva Travel for several years now. The team has always been very professional, knowledgeable, helpful and patient. I trust their expertise and advice completely. I know that they w... See more

Company replied

Rated 3 out of 5 stars

First use of Keeva Travel platform. Fast response and booking of flight tickets and hotel. Provides the option to specify airline, flight and hotel which is convenient. However, flight reservatio... See more

Company replied

Company details

  1. Travel Agency
  2. also in
  3. Airline Ticket Agency

Written by the company

Keeva Travel is an independent, family owned travel agency, with over 20 years experience in the industry. We are a member of one of the UK’s largest independent travel groups, and our passion for exploring the world, experiencing new cultures and making amazing new memories lead us to open our own travel agency. We want to make sure everyone is able to experience the same passion, excitement and enjoyment we get from exploring somewhere new. This is why we work with our clients to ensure we deliver a personal and professional service to make their travel dreams a reality. Our 20 years of travel experience means that we can be your trusted experts, giving you our wealth of knowledge and insight and offering suggestions and tips to help you build your perfect getaway. Whether it’s a flight, accommodation, package holiday or a tour that you are after, or even extras such as transfers, insurance, car hire, car parking, airport lounges, airport hotels and attraction tickets, we are here to help. We are able to offer you competitively priced holidays and work with you to ensure we achieve your budget and get you the best deal possible. We believe in making your travel experience fun, and that starts with building the holiday; we do all the searching for you to get you the best offers and take the stress out of the planning, so you can relax and just focus on the destination ahead. You dream it and we will make it a reality. Start your journey here with Keeva Travel.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.6

All reviews

(67)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Shaken or stirred, business or pleasure, Keeva give me the licence to travel, any time, any place.

keeva always deliver AAA service for me and are mhy go to agent when it comes to business and corporate bookings at a large scale or for my personal, spontaneous global adventures. I needed a last minute ticket from NYC to the Seychelles on a very tight schedule and everything was handled with the best and most responsive team, to ensure my chaotic schedule was met with a calm, easy, comfortable stress free trip. On numerous occasions, Keeva have managed to book my international travels at less than 1 hour notice. Shaken or stirred, business or pleasure, Keeva give me the licence to travel, any time, any place.

June 27, 2026
Unprompted review
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Reply from Keeva Travel

Thank you for such an incredible review. We’re honoured to be your trusted travel partner for both business and personal adventures.

Knowing we’ve been able to deliver, even at the very last minute, means the world to our team. We truly appreciate your continued trust and look forward to many more journeys together, any time, any place.

Keeva Team

Rated 3 out of 5 stars

Keeva Travel platform first experience

First use of Keeva Travel platform. Fast response and booking of flight tickets and hotel. Provides the option to specify airline, flight and hotel which is convenient.

However, flight reservation is not editable through the app which is not helpful if I have to do any last-minute change (such as add an overhead cabin baggage).

Room booked was fine but a basement without window and without mobile network signal. Wifi was ok but an emergency phone call would not be possible outside use of some digital app. I feel the cheapest option was selected.

June 30, 2026
Unprompted review
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Reply from Keeva Travel

Thank you for taking the time to leave us a review and for sharing your experience.

We’re delighted to hear that you found our Travel Management Portal easy to use and appreciated the speed of our response and booking service, as well as the ability to specify your preferred airline, flights and hotel.

We would like to clarify one point regarding the portal. Our platform is designed as a Trip Management Portal rather than a self-service booking platform. Its purpose is to give travellers visibility of their itineraries, travel documents and trip information, while any booking amendments are managed by our experienced travel team. This ensures changes are made accurately, compliantly and with the benefit of expert support, particularly where fare rules or supplier conditions may apply.

We also provide a comprehensive support service that extends well beyond the portal itself, including generous opening hours of 9:00am–10:00pm (GMT) and a 24/7 emergency travel assistance service for urgent issues outside of these hours. Our team is always on hand to help with last-minute changes, such as adding cabin baggage or making other travel amendments, so our travellers are never left to manage these situations alone.

With regard to the hotel, we appreciate you sharing your feedback about the room allocation. We will be happy to pass your comments on to the hotel directly. The hotels we recommend and book are selected in accordance with the travel policy and budget set by your employer, and this property met those agreed policy requirements. Whilst we cannot control the specific room allocated by the hotel on arrival, we do value your feedback and will ensure it is shared with the property.

Thank you again for your review. We genuinely appreciate both your positive comments and your constructive feedback, as it helps us continue to improve. We remain committed to delivering the high levels of personal service and support that our clients expect, ensuring travellers have expert assistance available whenever they need it.

Keeva Team

Rated 5 out of 5 stars

Excellent experience booking with Keeva Travel

Excellent experience booking with Keeva Travel. The hotel was exactly what we wanted - luxurious and adult focused.
The Keeva Travel portal was easy to use and helped us keep track of all our travel documentation.
On arrival there was a slight issue with the rooms allocated not being closer together which they intervened on and got rectified immediately. Fantastic rooms were found next door to each other even though the hotel was full. It felt great to have Keeva Travel on our side. Very happy that we booked with them.

May 24, 2026
Unprompted review
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Reply from Keeva Travel

Thank you Paulina for the glowing review. We have just recently launched our Keeva Connect portal so are glad to hear you are enjoying it. Our team are here to do all we can to make your trip as enjoyable and hassle free as we can, that is the Keeva moto. We are happy to hear you have been delighted with our service. We look forward to assisting you on your next trip.

Keeva Team

Rated 5 out of 5 stars

What a great experience we had with…

What a great experience we had with Keeva Travel. We asked the team to arrange multiple flights for our large party and they went out of their way to ensure our needs were met. The team checked in with us regularly before our trip, then whilst we were away to make sure everything had gone to plan. Excellent customer service.

November 27, 2025
Unprompted review
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Reply from Keeva Travel

Thank you for your wonderful review Laura. We’re delighted to hear you had such a great experience with our team.

It was a pleasure arranging your group’s travel, and we’re so pleased our support before and during your trip made a difference. We truly appreciate your kind words and look forward to helping you with your next adventure.

Keeva Team

Rated 5 out of 5 stars

Market leader

Pleasure to deal with, take the hassle out of booking trips and are massively competitive in the marketplace. Our company book number trips throughout the year with Keeva Travel and always have a fantastic experience.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Booked a holiday with Keeva to…

Booked a holiday with Keeva to Feurteventura through Amy. She was very helpful taking into account our preferences and found us a lovely holiday in the sun. Thanks Amy and keep up the good work. AAAAA+++++ 😊

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect experience thanks to Rory

Rory was the agent who looked after my summer holidays this year, and he organized everything in such a great manner that i could not be happier. His organizational skills and common sense are second to none, i had some long flights to take, he organized them in such a great way, with a long break between them so i can have a good rest in some nice hotels and made the entire trip and the whole experience just perfect, with no side effects from the jet lag. I cannot wait to have the next year planned as well by him, as he is on the right mission to get the best deal for me, based on my busy schedule. Thank you Rory, amazing experience thanks to you.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Far East Holiday

I recently had an excellent holiday to Kuala Lumpur and Bali, and I can't say enough about the outstanding service I received. Rory provided brilliant customer service, making the entire experience smooth and enjoyable. I've booked several holidays through Keeva, and each time, they offer very competitive prices along with top-notch customer care. Highly recommended!

July 31, 2024
Rated 5 out of 5 stars

First class service

Highly recommended Rory and his team sorted out our dream holiday. Nothing was too much trouble. We will be booking again

July 1, 2024
Unprompted review
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Reply from Keeva Travel

Thank you for the wonderful review. We were so happy that we were part of making your travel dreams a reality. We look forward to working on another amazing get away for you in the future.

Keeva Team

Rated 5 out of 5 stars

My first time booking with Keeva…

My first time booking with Keeva Travel. The team were friendly, professional and helpful, especially the advise and support from Amy Park, I felt she always had time to answer any of my questions with prompt replies. She took all the stress out of my travel and holiday arrangements. So much so, she has assisted me in other travel arrangements since my initial booking. I was able to travel with confidence, because I had all their confirmations sitting handy on my phone. I have had on complications through booking with Keeva Travel. Highly recommend their services.

July 5, 2024
Unprompted review
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Reply from Keeva Travel

Thank you Sian for your wonderful review.
We are glad that you are enjoying our booking app also. Amy is amazing and is always happy to help with queries and any support you may need pertaining to their booking. We look forward to supporting you with many more trips. Thank you again for your custom.

Keeva Travel Team

Rated 5 out of 5 stars

Great custom built itinerary

We finally (after several years of procrastination) travelled to Australia to visit family.
Based on how long it had taken to get there we decided to add on a couple of weeks touring rather than assume we would get back. Unusually, for me, I realised I would need help planning.
Rory and the team put together a fabulous 3.5 week itinerary that allowed us to see family, visit nature reserves (including seeing all of the Australian big 5 and the fabulous fairy penguins - a must see) to visit Lakes entrance and the Blue mountains as "leisure venues" and Melbourne, Canberra and Sydney as "City breaks". Every part of the journey was well planned and accommodation was excellent throughout.
I have travelled lots over the years and I normally book everything directly but in all honesty I could never have sorted this trip. It's not the booking that's the magic it is finding where to book!
Oh and we had a great few days in KL on the way back.

Thanks Rory - Thanks Keeva

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

WOW WOW WOW!

Wow wow wow. Long story short, my company started with Keeva a few month ago and I got assigned with Rory. Boy oh boy, he saved my life so many times at this point. I SUCK at booking my own stuff and so does my boss, honestly gets so overwhelming, but Ror makes all of our life so much easier. There's 20 of us in the company from all over the world and he gets the job done and more! Highly recommend and this man needs a raise raise!

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service, they really go out of their way to make travel arrangements work. Always manage to pip some of the largest travel aggregators in price. Can’t recommend enough.

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn't recommend Keeva Travel more

I couldn't recommend Keeva Travel more. I have been working with Amy from Keeva for more than a year now and always receive a first class service. Amy and the whole team not only secure me the most competitive prices for flights and hotels but manage the most complex of itineraries, ensuring the whole process is smooth from start to finish. Very happy customer and wouldn't use anyone else now.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

No hassle business travel bookings – great service

A great experience booking long-distance business travel for myself and my team (Jan 24). Clear communication at all times, responsiveness during the booking process, and support for check-ins and updates during the trip. Easier, cost-effective and more efficient than searching and booking online. I have recommended Keeva Travel to others within our company and will use them again without hesitation for future business travel. Thanks again Amy and team for all the hard work.

January 10, 2024
Unprompted review
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Reply from Keeva Travel

Thank you for the amazing review John. We take pride in delivering a high level of customer service throughout our booking process. It’s great to see that this lands with our clients. Thank you for the recommendation also.

Keeva Team

Rated 5 out of 5 stars

Brilliant service

We asked Keeva to look for a special holiday to celebrate a significant birthday. We gave them a list of must haves and likes, including a budget. Amy very quickly came back with FIVE options all meeting the brief. We selected our holiday, paid the deposit via the link (very easy) and have received all the confirmation and travel documentation straight away. Will definitely be using Keeva for our next trip!

January 8, 2024
Unprompted review
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Reply from Keeva Travel

Thank you for your wonderful review. Amy is so passionate about travel. This comes through in her enthusiasm and professionalism when working to deliver for our customers. We pride ourselves in providing fast response times and having a great knowledge of our market. We look forward to helping you on your next trip.

Rated 5 out of 5 stars

Travel made easy.

Hazel and I have been so impressed with the service you have both provided.
Thank you so much for your efficiency and friendliness. We wish you both a very happy Christmas
and your agency will be our first call whenever we want to travel again.
All the best for the new year, kind regards from us both.
David and Hazel.

December 5, 2023
Unprompted review
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Reply from Keeva Travel

Thank you David and Hazel for your lovely comments. Kim and Amy were very happy to have been of help to you both. We hope you had a wonderful trip and look forward to working on your next trip for you.

Rated 5 out of 5 stars

Can't recommend enough

Can't recommend enough. Lucy was so helpful and friendly. Listened exactly to what we wanted and came up with the perfect multicentre holiday at a great price. Extremely quick to reply with any query or question I had. Have already booked another holiday with them!

October 14, 2019
Unprompted review
Rated 5 out of 5 stars

Trip to Mexico

We have just booked a Trip to Mexico with Keeva Travel. First of all we are based in Dublin and the rate we got with Keeva Travel was way cheaper than booking with any travel agent in Dublin. We have been dealing with Rory & Grant in Keeva travel and they really worked hard at getting us exactly what we wanted. We wanted to go away for Christmas 2019, we wanted to fly out on 23rd and then back first week in Jan 2020. This is a really expensive time to travel from Dublin to somewhere hot, we didn't realize this. We gave Rory a few pointers on what we wanted which was somewhere hot for 2 weeks, 5 star and with some activity / exploring. They came back with loads of options such as Borneo, Egypt, Dubai, South Africa, Cuba and then they came back with Mexico which trumped all the other places. I'd definitely recommend Keeva Travel as they were relentless in getting us exactly what we wanted, we were quite fussy about where we wanted to go and it had to tick all the boxes as well as the dates, they went to so much effort and it was really worth it as we are very happy customers, they put a lot of time was put into researching our trip. The attention to detail and the way they delivered each option was really clear, straight forward and easy to follow. I would highly recommend Keeva Travel if you want someone to put time and effort into researching a trip and will give you exactly what you want. Also I would recommend Irish people booking around now with Keeva Travel, the Sterling to Euro rate is really good.

August 29, 2019
Unprompted review

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