Kelly Group Reviews 907

Jayson was very methodical in finding the fault and explained everything to me
So its a 5star from me
He explained it could be router as its 8 years old and should be replaced if problem continues

Hossain was really helpful and efficient. Really kind! I’m really happy with the outcome. Thank you so much Hossain!

Really good service from Brandon. System and problem well explained and got to the root of a long running equipment issue with our very slow broadband.
Nice manner too which made the visit all the more positive.

Nicky Shaw csme to sort out my wifi connection and router problem. Very helpful and problem sorted. Thank you
Maddi.

Liam Roberts was a great engineer, sorted my issue and walked me through the process as he did so. Would highly recommend.

Hossain is polite and peroffesional. He is friendly. Thanks

I couldn’t be more impressed with the service I received today. The broadband engineer, Abdul Odushoga was punctual, professional, and incredibly knowledgeable. He quickly identified the issue and clearly explained what needed to be done, making everything easy to understand.

The work was carried out efficiently and to a very high standard. He made sure the connection was fully tested and running perfectly before leaving, and he even took the time to answer all of my questions.

Friendly, respectful, and thorough from start to finish — a real credit to the company. Thank you for restoring my broadband so quickly and smoothly!

I had a problem with my WiFi connection 2 days after reporting the fault, Engineers were sent out. The engineer Brandon couldn’t have been any more helpful. He advised what he thought the fault was . Then explained how he’d fixed the fault. I couldn’t be at home the whole time of the visit. But I was kept up to date throughout Brandon being there.

Stefanos went above and beyond, can’t thank him enough for his help today.

Normands gave a very good service he was polite and efficient explaining what was wrong and then fixing the problem.

Talked about the issue and explained - completed fast and well. Great and Experienced service from Abdul
Odushoga

Hossain was very professional & knowledgeable , he explained everything clearly and finally solved the problem. Thank you hossain for such a great service.

Brandon and Scott found an issue with my broadband, and fixed it. Service was great!

Brennan kept me in touch with his arrival and was very friendly and informative when he arrived, the work was completed and again he informed me of what was happening, great service

Hossain is polite and peofessional.thank you

The engineer Brennan was amazing nice guy and got the job done thank you so much for fixing my Internet

First class service. The engineer Charlie Shoesmith identified the problem quickly to a connection box on the telegraph pole. Replaced box, and ran tests. All up and running. Thank you for a speedy resolution.

The engineer, Normunds who visited today was brilliant. Bang on time and very patient when explaining to me the problems with our connection and what was needed to sort this. He was also able to deal with the awkward location of our master socket and hub (in two different loft hatches!) without any problems or complaints!

Hossain is a great engineer very polite and helpful & solved the issues we were having.

Hossain has been very helpful & gone above & beyond to complete this work. I am really grateful for his help. Fantastic customer service!!
I’m a happy customer 🙏🏻