Kelsallwindows Reviews 2

TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 4 out of 5 stars

Decent experience, quality products

Our order was for two composite external doors, one to have a cat flap fitted, a new set of french doors and a door changed into a window. Impressed by the site visit to measure and quote. Lead time longer than we hoped but quality worth the wait. On the day of fitting no-one showed up so we chased early morning and got response that the french doors were damaged. They did arrive later that day to fit the new front and back doors. Returned a few weeks later to do the other job and also sorted a snag we had with one of the composite doors. The fitters did a great job, particularly bricking up part of an old door to form new window opening . Earlier communication by phone not email would have given a 5 star review. 12 months since fitting and we are very happy apart from some trim on architrave coming loose but a bit of adhesive will fix this.

January 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from the start to the…

Excellent service from the start to the end. Very responsive communication and they go above and beyond to assist you with every question/detail. A brilliant team of their very own loyal and experienced fitters and the product quality is outstanding (I only appreciated this once they were fitted and I am so grateful for this). The precision and installation are of an extremely high standard and every door/window look fabulous. After ~3 years of searching for the right company, (from across Widnes/Northwich/Chester areas and including 2 that were recommended) I definitely made the correct choice. The combination of superb service, outstanding quality and impeccable fitting was unbeatable.

July 18, 2023
Unprompted review

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