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Company details

  1. Model Train Store

Information provided by various external sources

Quality hand built model loco's and coaches. Manufacturers of etched brass coach kits & station architecture / RTR loco's and coaches.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

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Rated 1 out of 5 stars

Be very wary of P K Dawson/Kemilway

Be very wary of P K Dawson/Kemilway. We paid £123.05 for 6 kits in Feb 2019. Received one. Very difficult man to get hold of unless you are wanting to place an order. Eventually admitted that he had to submit a minimum order to the manufacturer and hadn't been able to do that but despite saying he would sort something out, we have not been refunded or had any further response to email and phone messages. We are now advising Trading Standards. How would you describe someone who takes your money, isn't able to process your order but keeps your money anyway?

January 13, 2020
Unprompted review
Rated 1 out of 5 stars

I paid Kemilway £60.19 on the 30…

I paid Kemilway £60.19 on the 30 October 2018 for goods. I am still waiting for my goods. I have phoned and email Mr Peter Dawson of Kemilway on numerus occasions and not had a reply until I said I would post the atrocious service on social media. I then received an email offering the return of my money on the 1st may 2019 which I replied I would appreciate. I am still waiting a response from Mr Dawson.

June 10, 2019
Unprompted review

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