Ordered a book which arrived in just under a week. The book was in excellent condition and the process was very smooth. So happy to have found a well priced local bookshop - looking forward to going t... See more
Company replied
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See what reviewers are saying
I've had nothing but good experiences with Kennys. I'll admit, sometimes it might take 'em a lil' while to ship (though they're up front about it, saying how some books can take up to 20 days to shi... See more
Company replied
Order undelivered after more than 35 days, I am experiencing difficulty & delay tactics obtaining refund from this seller. They have not provided any tracking or other delivery info. on whereabouts of... See more
Company replied
I bought over many years without issue. A recent order had most books damaged due to imadequate packaging and it took ages to resolve as CS did not respond. Against my better judgement I ordered again... See more
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Company details
Written by the company
Independent bookshop in Galway, Ireland | Online at www.kennys.ie | We sell new, secondhand and rare books | Free delivery in Ireland on all books | We ship worldwide | Also an Irish Art Gallery
Contact info
Liosbán Retail Park, Tuam Road , H91 D9RK, Galway, Ireland
- +353 (0)91 709350
- books@kennys.ie
- www.kennys.ie
3.5
Average
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Way, way too slow
Ordered a book that was described as located in Ireland(my country). A week went by before it was shipped. This company is way, way too slow
May 16, 2018
Unprompted review
Reply from Kennys Bookshop
Hi Cian, a while since your review was left. Sorry that you had a bad experience, but replying to say we have made many improvements since on our stock, dispatch times and information on same.
Order placed. Yearning for it xD
I have just placed an order on Kennys website. Everything looks OK.
They are specialized in Book, so no problem. Not like some Fish in the Pond website over there.
They have the best price for shipping around the world. (Yeah~ I do not mentioned those countries like U.S.A, Canada, England... . I talked about us, the rest of the world)
Looking forward to the book anyway ^_^
Update: I got the book. The package is really good. Thank you Kennys.
Around 25 business days from Ireland to Vietnam.
March 29, 2018
Unprompted review
Reply from Kennys Bookshop
Hi there, thank you for shopping with us and for the lovely review!
Unhappy customer
The book I ordered didn’t arrive in a new condition, even though they said it was new. They blamed the Spanish post for this- the packet had a bit of a hole in it and the spine of the book was scraped. They offered a refund of 15% instead of offering to send me a copy of the same book in a new condition. I declined the refund offer and won't use them again and do not recommend using them.
Noel Danaher
February 17, 2018
Unprompted review
Reply from Kennys Bookshop
Hi Noel, a while since your review was left but replying to say we are sorry that you had a bad experience at the time. Best wishes, Sarah
Reply from Kennys Bookshop
Thanks Nour!
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