Kenny's Carpet One - Carmel, NY Reviews 

152
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Sal was knowledgeable and thorough. We covered all aspects of our needs and had very good satisfaction that we did our due diligence homework. Estimation of material need was extremely accurate.... See more

Company replied

Rated 5 out of 5 stars

We recently had our wood floors refurbished and had a stair runner placed on entrance stairs. We were completely satisfied with every aspect of the finished product. Everyone at Kenny’s Carpet One was... See more

Company replied

Rated 5 out of 5 stars

We have an old house with wideboard floors that called for special attention. Kenny's crew did a great job of sanding, staining and repairing our old floor boards, restoring them to what they may hav... See more

Company replied

Rated 5 out of 5 stars

Another great experience from Kenny and staff! From start to finish, excellent personal customer service and the finished product looks outstanding. Thanks so much Kenny and Patty! You can count on... See more

Company details

  1. Home & Garden

Information provided by various external sources

Kenny’s Carpet One is a locally owned, family operated business that has been servicing the Putnam, Dutchess, & Westchester Counties for over 40 years! Our professionally trained sales team will help you find the perfect floor for your home or business, all while offering a truly enjoyable shopping experience. We offer all of the top name brands in carpet, laminate, hardwood, vinyl, ceramic, and window treatments. We are so confident in our ability to provide you with the best service from start to finish that if you are unhappy with your floor for any reason, Kenny will replace it for free with our Beautiful Guarantee. So come by our showroom and our staff will happily help you with all of your flooring needs. And as always, you’ll stand on our reputation.


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4.9

Excellent

TrustScore 5 out of 5

152 reviews

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4.9

All reviews

(152)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Sal went above and beyond for me.

Sal went above and beyond for me.
He is an extremely knowledgeable Manager.
He kept in constant contact with me through email & phone calls. I highly recommend Sal at Kenny’s Carpet
We are very satisfied with the indoor/outdoor carpet we purchased from Kenny’s.

July 23, 2018
Unprompted review
Kenny's Carpet One - Carmel, NY logo

Reply from Kenny's Carpet One - Carmel, NY

Thank you for the kind words, Rita. We will pass your kind words on to the team. Please let us know if you need anything else.

Rated 5 out of 5 stars

Great Service

Great Service. Stands behind work.

July 22, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thanks, Bill!

Rated 5 out of 5 stars

beautiful flooring

Sal was very knowledgeable, patient and helpful. Everyone was so accommodating and professional. The wood flooring installation went so perfectly. Would highly recommend Kenny's carpet.

July 22, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thanks, Barbara. Please let us know if you need anything else. Enjoy the new floor!

Rated 5 out of 5 stars

Outstanding job

The two guys that came in and installed the carpet did a excellent job. You could tell they knew exactly what they were doing. They took the old carpet out, put the new carpet down. Took the old carpet with them and cleaned everything up, all in less than two hours.

July 21, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Hi Harry, Thanks for your kind words. Please let us know if you need anything else.

Rated 5 out of 5 stars

Our experience with the staff at…

Our experience with the staff at Kenny's Carpet was outstanding. Patty in the office was very courteous and helpful in our quest to find the right carpet. Sal was extremely professional, knowledgeable and helpful as well. He was especially careful to measure properly so we did not have to pay for a lot of wasted carpet. The two installers, Jay & Joe were extremely professional as well. They worked in a timely manner and did a terrific job. They had so much furniture to move around and when they were done the furniture was placed back exactly as we requested. They vacuumed the carpets and cleaned up all the residual trash. Also, Kenny's pricing was very competitive with the big box stores.

We highly recommend Kenny's Carpet One and will definitely use them again for any future projects.

July 21, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thanks for taking the time to leave this review, John and Maria. We are glad to hear that you enjoyed working with Patty, Sal, Jay, Joe, and the rest of the team. Please let us know if you need anything else. It has been a pleasure working with you.

Rated 5 out of 5 stars

I enjoyed working with Kenny's Carpet

I enjoyed working with Kenny's Carpet. Sal was very helpful, attentive and easy to work with. He gave us estimates and stayed on top of problems when they occurred. We will use Kenny's Carpet One again.

July 21, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thanks, Mary Ellen and Robert. We always enjoy hearing about our customers' positive experiences with our team. We will pass your kind words on to Sal and the team.

Rated 5 out of 5 stars

Overall great !

Great customer service. Great selections of all flooring and window treatments. Overall a pleasure to work with

July 16, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Hi Nancy, thank you for taking the time to leave this review. We are happy to hear that you had a great experience working with our team. We hope to work with you again!

Rated 5 out of 5 stars

Kenny (owner) was very nice to deal…

Kenny (owner) was very nice to deal with and accommodating in resolving a floor repair. He puts the customers needs first. I would recommend using this company without reservation.

June 28, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thanks for the 5-star review and recommendation, Christine!

Rated 5 out of 5 stars

Experience

Always a pleasure doing business with Kenny's! Feel like family!

June 17, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thanks you so much for the review Laurene I love when you come in because I know how much fun we have decorating. You are like family to us considering we are on round 2 of you house haha. Its always a pleasure to work with you as well! We appreciate the business and the confidence in us.

Rated 5 out of 5 stars

Hardwood floors came out excellent and…

Hardwood floors came out excellent and carpeted stairs looked great too. Very professional. Would definitely use them again !

June 15, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Hello Daniel, thanks for taking the time to leave us a review, we really appreciate it! We're so glad to hear you are happy with your new hardwood floors. We look forward to working with you again on a future project.

Rated 5 out of 5 stars

Another great experience from Kenny and…

Another great experience from Kenny and staff! From start to finish, excellent personal customer service and the finished product looks outstanding. Thanks so much Kenny and Patty! You can count on us as loyal customers and to steer potential new customers your way. Best wishes for continued success.
Christine & Tony Lombardi
Carmel, NY

June 15, 2018
Unprompted review
Rated 5 out of 5 stars

A Great Experience

The purchase of our carpeting went very smoothly. Sal helped us with the selection and educated us with respect to the types of carpeting available and the various strengths of each type. Installation was scheduled and the installers were courteous, friendly and professional. Would recommend highly!

May 15, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thank you for the recommendation, Kieran! We're so glad to hear you had a great experience with our team. We hope you enjoy your new installation for many years to come. Thank you again.

Rated 4 out of 5 stars

Great experience

Great experience, friendly staff & extremely helpful with all questions/concerns.

Big selection of "all" flooring, as well as a comfort zone of pricing. Would definitely recommend.

May 15, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thanks for the taking the time to leave us a review, Jean! We're so glad to hear you had a great experience with our team. We hope you enjoy your new flooring for many years to come. Thank you again.

Rated 5 out of 5 stars

Professional and courteous staff

Professional and courteous staff
Excellent installation
Speedy service
Definitely going to recommend to friends
Very happy with the job

May 14, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thanks for the kind words, Linda! We're so glad to hear you had a great experience with our team and that you're happy with your job. We hope you enjoy the installation for many years to come. Thank you again.

Rated 5 out of 5 stars

Fantastic service at store

Fantastic service at store, answering every question or concern I may have had with knowledgeable employees along with actual personality. The gentleman doing the installation worked quickly, were courteous, and did an amazing job. Thank you all for great service!

May 12, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Brendan, thanks for the wonderful review! We are so pleased to hear you received fantastic service at our store, and we hope you enjoy your new installation for many years to come. Thank you again.

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