Kennzeichen.Express Reviews 84,081

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I had an issue with my order which frustrated me. After getting in touch with them and explaining them the situation they never ignored my emails and always insured me that I will be supported unt... See more

Rated 5 out of 5 stars

Easy ordering process, pricing is among the cheapest out there and the price of a single licence (e.g. for the bicycle carrier) is cheap. The shipping was done quickly, within 1 day. However, if yo... See more

Rated 5 out of 5 stars

Very impressive, i ordered on a Friday and recieved it Saturday. Fast, cheap on very easy website to use. Big recommendations from here.

Rated 5 out of 5 stars

It was super easy to order. I did it from my phone while my partner was driving. The payment went thru just as easy because i paid via Apple Pay. It came in the mail very quickly and i was able to ins... See more

Company details

  1. Car Accessories Store

Written by the company

Kfz-Kennzeichen ab 5,95€ einfach online bei Kennzeichen.Express bestellen und bis zu 70% sparen. ✅ GRATIS VERSAND ✅ schnelle Lieferung ✅ Kauf auf Rechnung


Contact info

4.8

Excellent

TrustScore 5 out of 5

84K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

It's cheaper than buying it on spot

It's cheaper than buying it on spot, but It's not as fast as they claim. Ordered on Tuesday morning, received it on Friday.

March 8, 2022
Kennzeichen.Express logo

Reply from Kennzeichen.Express

Dear customer,

Thank you very much for your feedback.

We are sorry that you haven't receive your order earlier.

According to DHL you received your order on the 3rd working day. The delivery time is 1-3 working days.

Unfortunately the order was handed over to DHL delayed. We politely apologize for this.

As a gesture of goodwill, we refunded the purchase price.

We hope that everything goes smoothly again in your future experiences with us.

Kind regards from cologne
Kennzeichen.Express-Team

Rated 3 out of 5 stars

As mentioned they shipped on time…

As mentioned they shipped on time :).Dhl delayed to deliver for two days.. so finally I could not make the registration on time

February 10, 2022
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Reply from Kennzeichen.Express

Dear Customer,

thank you for your reply.

We are sorry to hear, that you didn´t receive the license plates earlier.

Most packages are delivered the very next business day. Unfortunately, we cannot give you a guaranteed delivery day, only an estimated one, as DHL specifies the delivery time of shipments within Germany as 1-3 business days .

Your order arrived on the 3rd working day.

We kindly hope for your understanding.

Best regards from cologne
Kennzeichen.Express-Team

Rated 1 out of 5 stars

Sorry I wasn't happy at all

Sorry I wasn't happy at all. Due to late delivery I had to print car plate else where, which cost me double money.

Unfortunately, These car number plates are useless for me now.

BR,
Rahul

December 20, 2021
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Reply from Kennzeichen.Express

Dear customer,

Thank you very much for your feedback.

We are very sorry that you have not received your environmental sticker yet. The stickers are sent by letter with "Deutsche Post". Unfortunately, we do not have a tracking option here, so we have to rely on our customers to inform us if a shipment does not arrive.

Please leave us a message via our customer service for further processing of your request (https://kennzeichen.express/kundenservice). Thank you in advance.

Kind regards to Puchheim
Kennzeichen.Express-Team

Rated 4 out of 5 stars

The plate came in 3 days

The plate came in 3 days. Need to buy another one to have my car registered

Update: after the negative review, enquire was done on company side and realized the plate was handover late to the shipping company and proceed to refund me as a gesture of good will. Increased to 4 star as a gesture of good will!

December 14, 2021
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Reply from Kennzeichen.Express

Dear customer,

thank you for your recension.

We're sorry to hear that your delivery took 3 days to arrive and you had to buy new license plates.

The estimated delivery date is only an expected one, not a guaranteed one.
The Standard delivery time is 1-3 days.

Unfortunately, our production department did not hand over the order to DHL on time. We would like to apologize politely for this.
Therefore we have refunded the purchase amount to you as a gesture of goodwill.

Best regards to Frankfurt
Kennzeichen.Express-Team

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