I have had my Kenwood Multi-tasker food mixer for 2 weeks and I have had so much fun playing with it . It comes with an easy grip bowl, clever storage for all your tools and a splash guard that rotate... See more
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the nicest customer service, every single person has been so lovely. Just dealing with a blender that ive had for over 15 years still going strong but some parts need replacing and I think it might be... See more
Great product at a great price (My Pizzeria). I’ve knocked a star off because the instruction manual is via a QR code, there was no little recipe leaflet and even the cleaning instructions were just... See more
I ordered the blender jug and mini chopper/ mill. The jug arrived I damaged and the mill was somehow sent on different shipment and arrived damaged. I sent clear photos of broken glass and yet you s... See more
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Company details
About Kenwood World
Written by the company
In 1947 Kenneth Wood had a vision. He saw a future where people would be inspired by brilliant engineering to cook creatively, every day.
Fast forward more than 75 years later and this vision is now a reality where home cooks all over the world cherish their Kenwood kitchen appliances. From the fifty-year-old stand mixers still going strong, to the excitement of unboxing the very latest food processor to take pride of place on the kitchen worktop, Kenwood remains the brand of choice for those with a passion for creating great food.
With a comprehensive line-up covering kitchen machines and stand mixers, to food processors and hand blenders, Kenwood is committed to delivering innovative and useful kitchen companions that stand the test of time.
Contact info
United Kingdom
- www.kenwoodworld.com
4.0
Great
6K reviews
Asks customers to review
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Incorrect info on website
I ordered an attachment based on information on the website which was incorrect. It was incompatible with my K Mix despite the website saying it was and I had to return it. Very disappointing and frustrating.
February 14, 2026
Reply from Kenwood World
Good Afternoon
We're sorry the attachment was incompatible with your K Mix. We appreciate you bringing the incorrect
Many thanks
Gemma, Kenwood UK
How is it a British company does not…
How is it a British company does not have an English version in countries outside of the UK?
February 11, 2026
Very competitive pricing and items…
Very competitive pricing and items received with a further discount for Valentine’s Day. Items well packaged and received quickly. Excellent communication too. Recommended.
February 14, 2026
Great kettle
Great kettle, fast boiling, very quiet, lovely colour and a good size. Overall love the kettle. Great service, and arrived super fast, thank you
February 13, 2026
Faulty dishwasher nearly caught fire!
Absolutely disgusting experience! I have had a Kenwood dishwasher for a few years now. It’s completely faulty. My electric kept tripping, no idea why. Electrician couldn’t figure it out. I woke up in the night to an odd burning smell, followed it to my dishwasher it was making a buzzing, clicking sound from the back. I pulled the dishwasher out and the power cord was melted into the back of the dishwasher. The smell filled the house. If it was left plugged in any longer the entire house would of set fire. I tried to call the customer care line and was told to call another number only to be give delongi coffee machine number! I explained the severity of the issue and they told me where to go! Absolutely disgusting. It’s a fire hazard! So dangerous!
February 25, 2026
Unprompted review
Reply from Kenwood World
Dear Gillian,
We regret the damaged food processor arrived with in transit damage. I can see that the item arrived back to us yesterday and a replacement will be raised.
Many thanks
Gemma, Kenwood UK
I used the online chat to enquire which…
I used the online chat to enquire which beater accessory was suitable for my machine. Helpful responses despite my breaking off halfway through! Product ordered easily, delivered quickly and works a treat.
February 10, 2026
We never received the product and we…
We never received the product and we contacted you varies time - terrible service
February 12, 2026
Reply from Kenwood World
Dear Rob,
We regret that the product was not received and the service was not satisfactory. I believe this is due to an issue with your delivery address.
I will reach out to you directly to support and resolve as I am unable to locate any contact with our customer care team.
Many thanks
Gemma, Kenwood UK
The two bronze dies are very good
I ordered two bronze dies. They are expensive but I took advantage of a special offer, and buying two together saved me postage costs.
They arrived quickly and they work well.
February 9, 2026
I am extremely disappointed
I am extremely disappointed with my experience purchasing a stand mixer directly from Kenwood. I received a tracking number and an email from FedEx stating that I would receive it on February 12th 2026. I stayed at home to wait for the delivery, but it never arrived. Kenwood told me to wait four more days, which have already passed (today is February 23rd). Meanwhile, I contacted FedEx, and they have officially confirmed to me that they do not have the package. Kenwood customer service has since stopped replying. It is completely unprofessional to leave a customer without a product and without a refund while the carrier has already admitted the loss.
February 9, 2026
Item I ordered was advertised on the…
Item I ordered was advertised on the Kenwood website with incorrect details. So I got in touch with customer service to return item. Refund took 2 months, customer service stopped replying to my emails.
I'd never buy anything Kenwood or Delonghi again
December 8, 2025
Reply from Kenwood World
Good Afternoon,
We regret that the item details were confusing and that our customer service follow-up and refund process did not meet your expectations. I have checked all website details for the model ordered and these are all present and correct. Thanks for your feedback.
Many Thanks
Gemma, Kenwood UK
Reply from Kenwood World
Good Afternoon,
Thank you for bringing this to our attention, we sincerely apologise for the frustration you've experienced. I have reached out to address your concerns with providing product usage support
Many thanks
Gemma
Great product
Great product. Quick delivery. Easy to use website. Tri blade xl is a game changer. Potato masher is excellent. Blender is so powerful and I love that you have control over the power. Mini chopper is a great size.
February 9, 2026
I am still awaiting a reply from you…
I am still awaiting a reply from you relating to an order offer
February 9, 2026
Reply from Kenwood World
Dear Simon,
We regret that you have not received a reply regarding your order offer.
I would like to advise that our team have emailed you with a resolution
Many thanks
Gemma, Kenwood UK
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