It is supposed to be 13ft x 7ft 6in but in fact it is 13ft x 6ft 10in which is a bit disappointing as I got it to put a motorcycle lift in and I will now have less room to move around the stand with the tool chest but that isn't the main problem, one of the roof panels was damaged and I am still waiting for a replacement, it has supposedly been ordered but I have had no confirmation or contact about it since so at the moment I have a motorcycle lift gathering dust and taking up garage space because I can't put it in the shed and a shed which water pours into that is little more than a big grey box at the moment, to be fair the shed would be very good if it was the size advertised and if it didn't leak so badly.
Reply from Keter
Hi Robert,
Thank you for taking the time to share your detailed feedback on the Newton Plus 7.5x13 Shed.
We're pleased to hear that you feel the shed offers good value for money, but we're sorry to learn that your experience has been impacted by both the dimensions and the damaged roof panel.
We understand how frustrating it must be to discover that the usable internal space does not meet your expectations, especially when you had specific plans for accommodating your motorcycle lift and tool chest. We're also sorry for the inconvenience caused by the damaged roof panel and the delay in receiving a replacement. We appreciate that this has left you unable to fully use your shed and concerned about water ingress while you wait for the replacement part.
This is not the experience we want for our customers. If you have not yet received an update, please contact our Consumer Experience team at CEUK@Keter.com with your order and case details so we can review the status of the replacement and help move things forward as quickly as possible.
We appreciate your balanced feedback and are glad to hear that, aside from these issues, you feel the shed has the potential to be a very good product. We hope to resolve the outstanding concerns for you soon.
Keter