Followed all fitting instructions for an 11x7 pent shed. Once finished, tested by putting a hose onto the roof of the shed to simulate rain. All water ran down the drip holes built into the roof of the shed & missed the gutter completely. One saving grace is that Keter have agreed to refunded the cost of the gutter kit (which I have not yet received but its not yet been 10 days). Unfortunately, I have been left with a damaged shed roof (screw holes where the gutter supports were fixed). I do not recommend this for use on the Keter pent sheds.
Reply from Keter
Hi Noman,
Thank you for taking the time to share your detailed feedback regarding the Rainwater Roof Gutter in Graphite.
We’re sorry to hear the gutter kit did not perform as expected on your 11x7 pent shed, despite following the fitting instructions carefully. We understand how disappointing and frustrating this must be, especially after installation resulted in screw holes remaining in the roof once the product was removed.
We’re pleased that a refund has been arranged, though we appreciate this does not resolve the inconvenience caused. Your comments regarding compatibility with pent sheds and water flow behaviour are valuable, and we will ensure this feedback is shared with the relevant teams for review.
If you need any further assistance regarding the refund or the damage caused during installation, please contact us at CEUK@keter.com and our team will be happy to help.
Keter
