KetoCustomPlan Reviews 2,249

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

I subscribed to the plan, and after two months, I have lost 22lbs. However, I never received the promised consultation and wasn't sent a meal plan last week or this week — most recently, my request wa... See more

Rated 5 out of 5 stars

Honestly I am very happy with this plan because it is so simple to follow, I used everything that it is in my house I get to pick my food based my on selections and I am learning so much on portion co... See more

Company replied

Rated 5 out of 5 stars

Wow I feel amazing week 2 now I have lost 3kgs the food is so quick and easy to prepare and absolutely beautiful to eat . I think there must be an amazing chef to make up such yumi food I have so muc... See more

Company replied

Rated 5 out of 5 stars

I have wanted to try Keto for a long time but just didn't now how to begin. This program is well structured and versatile. Im able to prepare the same meals (adding a few extras) for my partner (no... See more

Company replied

Company details

Information provided by various external sources

We create 28-day plans to get you into Ketosis


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This plan is so easy to use

This plan is so easy to use, great recipes and tips. Now the hard part for me is actually sticking to it.

January 3, 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you so much for sharing your feedback, Lorri. All the best as you proceed to smash your health and weight loss goals!

Rated 5 out of 5 stars

I have lost so much weight with your…

I have lost so much weight with your diet it also helped me feel lighter and more energetic through out the day! Substitutions and desserts section is pretty delicious and helpful! Thank you for such a perfect plan with so much delicious meals!💓

January 2, 2022
Unprompted review
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Reply from KetoCustomPlan

We're so happy to hear how much you've been enjoying your experience with us, thank you for sharing, Mariam!

Rated 5 out of 5 stars

I just love this plan

I just love this plan. It’s customized just for me and I love the shopping list that is just awesome! I have tried many diets in my life of 67 years and this was the only one that I had results with. I lost over 25lbs in a few months and have kept it off.
Thanks for all your personal attention!
Happy New Year!

December 31, 2021
Unprompted review
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Reply from KetoCustomPlan

Thank you for your amazing feedback and congratulations on reaching this incredible milestone, we're so excited for you, Lynn!

Rated 5 out of 5 stars

I really hope this plan work I have…

I really hope this plan work I have been trying to lose weight for two years I lose a little but then I gained it back

December 30, 2021
Unprompted review
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Reply from KetoCustomPlan

We are glad to have you on board and can't wait to hear about your progress, Ivory!

Rated 5 out of 5 stars

A great plan to be apart of

A great plan to be apart of. The meal plan is full of easy meals and recipes. I have found this plan to be definitely worth the money with all the extras you are given such as keto tips when eating out,exercise plan, and just overall great tips for your keto journey

December 27, 2021
Unprompted review
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Reply from KetoCustomPlan

We're so happy to hear how much you've been enjoying your experience with us, thank you for sharing, Rene!

Rated 5 out of 5 stars

KetoCustom plan is very organized and…

KetoCustom plan is very organized and easy to follow. Compared to some plans that made me confused with unnecessary information, this plan is very straight forward to the point.

December 26, 2021
Unprompted review
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Reply from KetoCustomPlan

Thank you for sharing your feedback, Mojgan!

Rated 5 out of 5 stars

All the food on the plan is absolutely…

All the food on the plan is absolutely delicious takes time to prepare you get better at preparing the longer you stick to the diet

December 18, 2021
Unprompted review
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Reply from KetoCustomPlan

Thank you for sharing your feedback, Wendy! We appreciate it.

Rated 5 out of 5 stars

So far so good one week in I like the…

So far so good one week in I like the meals and that it is all laid out for you.

December 12, 2021
Unprompted review
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Reply from KetoCustomPlan

We really appreciate your review — all the best as you continue to smash your health and weight loss goals, Janine.

Rated 5 out of 5 stars

Easy to use with lots of choice

Easy to use with lots of choice. You can pick your favourite foods and leave out those you really don’t like.

December 6, 2021
Unprompted review
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Reply from KetoCustomPlan

Thank you so much for taking the time to share your feedback, Christine!

Rated 5 out of 5 stars

I'm so greatful for these folks at the…

I'm so greatful for these folks at the Keto Association and the Keto Custom Plan for doing all the painstaking research and all the legwork of figuring out my plan for me. I'm confident that they will help me get to my weight loss goal and give me the tools I need to stay healthy for the rest of my life. I am so greatful!😻

December 1, 2021
Unprompted review
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Reply from KetoCustomPlan

Thank you so much for taking the time to share your feedback, James! We are glad to have you on board and can't wait to hear about your progress :)

Rated 1 out of 5 stars

Angel, I know exactly!

Angel, you're NOT THE ONLY ONE THEY CANT FIND IN THEIR SYSTEM, YET MY CARD WAS STILL CHARGED. It wasn't until I called the bank and canceled the payment when they found me in their system. They asked me to tell my financial institute that the charge was correct and to release payment and then they would refund me but I refused, because she had already lied twice about our contacts with each other and I was not making any other "deals" with the fraudulent business. The case was ruled in their behalf because they offered a refund and I supposedly refused it. I simply refused to call my credit card bank and tell them the charge was ok, because I knew they weren't gonna refund me. Why else was she so determined that my card released the funds....
Just so that she could refund me? What a joke!

November 28, 2021
Unprompted review
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Reply from KetoCustomPlan

Thank you for your feedback, Sandy. We are sorry you had a negative experience with our service and apologize for the misunderstanding.

At no point during our interaction did we tell lies. We have a dedicated customer service team and we are always happy to sort out any issues that may come up.

When you placed your order, you purchased with a name and email address entirely different from what you used when you reached out. That's why we were unable to make a match, we had incorrect information.

After you provided the last 4 digits, we let you know there were two matches and asked that you confirm the correct name that's yours. This is because you were writing in under a different name/email address.

We did not hear back from you until you started a chargeback under the correct name and email address you purchased with.

Unfortunately, when a chargeback is initiated, the funds are held by your credit card company, At that point, clients could work with us directly, as we prefer, so we can refund. Or we respond to their credit card company when they contact us during their investigation.

We are not able to issue a refund on funds that have been held by the bank. We were not trying to cut any deals with you by asking you to work with us directly, we were only trying to resolve the chargeback that had been initiated.

We are sorry things did not work out this time.

Rated 5 out of 5 stars

This Keto Custom Plan helped me change my life around! Don’t know what I would be without it👍

This Keto Custom Plan helped me loose between 9kgs in 6 weeks!!!

The first week is the hardest BUT stick with it and you start seeing the results mid week two!!!

I can not praise Keto Custom Plan enough!!! They helped me shed my lockdown weight and their daily food plans are convenient, yummy and easy to make if you lead a busy lifestyle!!

All in all - you would be crazy, bonkers, proper cuckoo -cuckoo, to not take a look at what they offer!!! For real!

Super happy, thinner client

❤️L

November 27, 2021
Unprompted review
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Reply from KetoCustomPlan

Thank you for your amazing feedback and congratulations on reaching this incredible milestone, we're so excited for you, Leigh!

Rated 5 out of 5 stars

Super excited to start this

Super excited to start this! I has tries keto a few years back and loved it but got overwhelmed quickly. Hoping this plan will help me stay on track!

November 27, 2021
Unprompted review
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Reply from KetoCustomPlan

We are glad to have you on board and can't wait to hear about your progress, Paige!

Rated 5 out of 5 stars

Superb tailored plan

Superb tailored plan. Easy meals to make, suited just for my body type and goals. Highly recommended.

November 26, 2021
Unprompted review
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Reply from KetoCustomPlan

We really appreciate your review; thanks for sharing!

Rated 5 out of 5 stars

I just want to say that I love my plan

I just want to say that I love my plan. I have already broken the plateau I have been on for weeks. This is week three for me and I have lost 6.2 lbs. I love the menus with the recipes right there and the shopping lists. It makes it so easy. I realize that more protein works for me and more calories. The meals are delicious, my boyfriend even likes them-except the fish..lol. I think it has worked to confuse my metabolism and kick start it into action. Thank you for showing up on Facebook for me to review and join this program.

November 25, 2021
Unprompted review
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Reply from KetoCustomPlan

Thank you so much for taking the time to share your feedback, Brenda! We really appreciate your review — all the best as you continue to smash your health and weight loss goals. We hope to continue to work with you on your journey.

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