Won’t give timing until payment made. Dispatcher said it would be posted as urgent (it was) and once payment was made, text was sent indicating 1 hour before tech would arrive. Very stressful and woul... See more
Company replied
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Staff was prompt to schedule a locksmith and they arrived as soon as they could based on my emergency. The locksmith was very knowledgeable and was able to complete the job within minutes.
Company replied
The service provider was unable to perform the service. I was forced to find another provider on my own, who actually did the service cheaper, $110. Keynes has so far refused to reimburse my money.
Company replied
I was weighing going to the dealer and paying MSRP, or buying a key fob on the internet and finding someone to program it. But KeyMe made it easy to get the whole bundle - new key fob, programmed in... See more
Company replied
Company details
Written by the company
KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.
Contact info
United States
- (866) 635-1048
- www.key.me
3.1
Average
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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They charged me before they even came…
They charged me before they even came out, and I even canceled and they still charged me. It’s taking forever to get my money back now . Do not recommend
August 6, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from KeyMe Locksmiths
cynthia cooley,
We're happy to hear we were prompt! We appreciate your feedback regarding our pricing.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
The service provider was worst service I’ve had in a while unable to…
The service provider was unable to perform the service. I was forced to find another provider on my own, who actually did the service cheaper, $110. Keynes has so far refused to reimburse my money.
July 31, 2026
Reply from KeyMe Locksmiths
Joby Satterfield,
We are truly sorry to hear about the difficulties you experienced with the service and the subsequent need to find an alternative provider. We understand your frustration regarding the reimbursement. We were still in the process of reviewing the details. After review, we have issued a refund for your order.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Had an issue with the price and being…
Had an issue with the price and being short on money. Since I am a new customer, they gave me a discount. The people who came were very friendly.
August 7, 2026
Reply from KeyMe Locksmiths
meya espino,
We're so glad we could assist with the pricing and that our team provided friendly service. We appreciate you choosing us and are happy to know you had a positive experience!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Great
Staff was prompt to schedule a locksmith and they arrived as soon as they could based on my emergency. The locksmith was very knowledgeable and was able to complete the job within minutes.
July 26, 2026
Reply from KeyMe Locksmiths
customer,
We are so glad to hear that our team was able to assist you promptly during your emergency. It's wonderful to know our locksmith's expertise resolved your situation quickly. We appreciate your kind words.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
shawn kline,
We are very sorry to hear your order has not arrived.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
The individual responding was quick in…
The individual responding was quick in opening my car. He was professional and pleasant.
August 3, 2026
Reply from KeyMe Locksmiths
anne curtis,
We're so happy to hear our team provided quick, professional, and pleasant service. We appreciate you sharing your positive experience with us!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
randy ladd,
We're so glad we could promptly resolve the problem for you. Your positive feedback is greatly appreciated!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
malcolm bliss,
We sincerely apologize for the significant delay you experienced.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Inflatable cuff
The item used, the inflatable cuff to separate the door from the frame I believe caused the door to now not fully seal when it is closed, as I am getting increased road noise now, like a window has been left cracked 😢… other than that the service was prompt and the gentleman courteous.
July 21, 2026
Reply from KeyMe Locksmiths
dawn judson,
We appreciate you taking the time to share your feedback. We are concerned to hear about the increased road noise you're experiencing after our service. We understand how frustrating it must be to have a new issue arise, especially when the service itself was prompt and courteous. We are committed to ensuring our customers' satisfaction. We value your input as it helps us improve our processes.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
On time service
On time service. And very quick and easy. Very careful with the vehicle.
July 31, 2026
Reply from KeyMe Locksmiths
raymond leake,
We're so happy to hear that our service was quick, easy, and that we took great care of your vehicle. Thank you for your kind words!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Got me into my car but not into the…
Got me into my car but not into the trunk which is what I needed.
August 1, 2026
Reply from KeyMe Locksmiths
stephaniee montgomeny,
We appreciate your feedback and understand your frustration about the trunk not being accessed. We are always working to improve our services.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Excellent work.
August 1, 2026
Reply from KeyMe Locksmiths
Thank you for the excellent review! We appreciate you taking the time to review our services.
They charged $510.00 to rekey my front…
They charged $510.00 to rekey my front door. I've used locksmiths in the past, and this about five times as much as expected. The person who showed up looked like they were in a fight, had busted nose and other marks. I would not recommend this place and always get a proper quote.
July 31, 2026
Unprompted review
Reply from KeyMe Locksmiths
Cheryl M,
We appreciate you sharing your experience and feedback regarding the rekeying service and the cost. We are concerned to hear about the issues you encountered and the appearance of our technician.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
The driver that came and unlocked the…
The driver that came and unlocked the car was great, will recommend anyone who asks to go directly through the company he works for
July 25, 2026
Reply from KeyMe Locksmiths
Kf,
We're so glad to hear our driver provided excellent service and helped you out!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
RBoyd,
We're glad to hear that our response was quick and that you found us courteous and friendly. Thank you for your kind words!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
I appreciate the great service and…
I appreciate the great service and speed but it was so expensive.
July 29, 2026
Reply from KeyMe Locksmiths
tracy swanberg,
We appreciate your feedback on our service and speed. We understand your concern regarding the cost, and we are always evaluating our pricing.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
tom halling,
We're so glad to hear that our team member provided careful and knowledgeable service. We appreciate your kind words!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
I was weighing going to the dealer and…
I was weighing going to the dealer and paying MSRP, or buying a key fob on the internet and finding someone to program it. But KeyMe made it easy to get the whole bundle - new key fob, programmed in my driveway and valet key inside cut. All in about 30 minutes.
July 25, 2026
Reply from KeyMe Locksmiths
Karl Sebelius,
We're so glad we could provide such a convenient and efficient solution for your key fob needs. It's wonderful to hear that our service, from the new key fob to the programming and valet key cut, made the process easy for you, all completed in about 30 minutes. Thank you for sharing your positive experience!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Hi. Great job
Hi. The young man was polite and got our keys out in minutes. All good. thanks.
July 27, 2026
Reply from KeyMe Locksmiths
janet hoose,
We're so glad to hear our team member was polite and resolved your key issue quickly. We appreciate your kind words!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
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