CARD.com Reviews 33,724

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the user-friendly platform and the wide selection of card designs available. Many people appreciate the excellent customer service, noting the patience and respect shown by representatives, and the quick assistance provided for concerns. The product itself is often described as a great card, with consumers highlighting features like early payday and the ability to add it to mobile payment apps. However, some customers also noted issues with payment processing, specifically money not appearing in their balance after transfers. There are also mixed opinions regarding overdraft protection, with some finding it insufficient or frequently declined, while others appreciate its availability after meeting requirements. A few other people also felt that customer service was inefficient or difficult to communicate with, particularly concerning lost funds or unreceived cards.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers praise fast transactions... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform and app to be... See more

Product

Reviewers mention positive feedback about the product. Many customers express satisfaction with the card's... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers report positive... See more

Service

People report ambiguous experiences with service. Many customers praise the excellent, quick, and reliable... See more

Based on these reviews

Rated 4 out of 5 stars

I have been a costumer for years and the only complaint I have is that I moved some money twice last week from Cashapp to my CARD.com account and it shows in my transactions history but never went on... See more

Company replied

Rated 4 out of 5 stars

I enjoy the 2 day early payday and that I've earned over draft availability, however I really bothers me that if not paid back within 24 hours there's a late charge. I think that if there are multiple... See more

Company replied

Rated 4 out of 5 stars

Its another vista debit card good to have but DONT like the fact they charge 10.00 for maintance which is bull once a month . WHAT ARE THEY ACUALLY DOING FOR 10.00 DOLLARS ????NOTHING!!!!!!!

Company replied

Rated 4 out of 5 stars

I haven't received my card or actually used the account but any account that keeps someone's money safe is ok w me

Company replied


Company details

  1. Financial Consultant
  2. Non-Bank Financial Service

About CARD.com

Written by the company

Your money, your way.

Our mission is simple; to enhance the financial lives of our customers with affordable, fun, and practical financial solutions.

Your money, your look.

Yes! You may have up to three different Card designs.

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Features

Break free from financial limitations.

CARD.com offers many convenient ways to add your money, including adding cash8 with Green Dot®, Western Union®, and through Direct Deposit from your employer or federal benefits provider. You can transfer funds from external bank account or mobile payment apps like Cash App, Venmo, and Paypal5, use ATMs to withdraw cash1, and shop near your home and even around the world.

1. While In-Network ATMs are available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. The standard Monthly Maintenance Fee is $9.95 and can be waived with a qualifying deposit. See the Demand Deposit Account Agreement for more details.

3. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.

4. The optional Savings Account linked to your CARD Premium Bank Account by Pathward is established by Pathward, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account.

5. Optional services (such as Venmo, CashApp, Google, Apple, Etc) are not CARD, Pathward or Visa products or services nor does CARD, Pathward or Visa endorse this offer. Third-party fees may apply.

8. Third party bank fees may apply.

9. Mobile Check Capture is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding at Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your Account. Unapproved checks will not be funded to your Account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms, and conditions may be associated with the funding and use of your Account. See your Demand Deposit Account Agreement for details.


Contact info

4.0

Great

TrustScore 4 out of 5

34K reviews

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Rated 3 out of 5 stars

I loved my card I did ,,BUT THEIR DESPUTE dispute team sucks he's down to one now right now

I loved my card , it was Kool and fit to please me all the way threw !! UNTILL , THE first dispute THEY LOST AND THEN AGAIN AND AGAIN AND ETC THE 30TH ONE DISPUTE AND THEY LOST THEM ALL , AT THE END THEY OWE ME OVER $900 IN DISPUTE IT DON'T MATTER IF IT WAS $500 AND IT WAS FOR 2 $ OR FOR WHATEVER AMOUNT I PROMISE YOU ,YOU WILL NEVER GET BACK WUT WAS STOLEN AND TAKING WITH OUT UR KNOWING WITHOUT YOU EVEN KNOWp ,FR THEY REALLY ARE THEY DON'T CARE I HAVE HAD IT BEFORE ,FOR 5 YEARS I SAW IT ON MY APP BUT THEN IT AIN'T ON THEIR SCREEN BS BS BS ,BUT I SAW IT AND I NEVER GOT IT AND NOW THEY GIVE ME A CALL A TEXTING THEY WERE CLOSING AND EVERYBODYS ACCOUNT WAS BEING CLOSED ON THE 1-3 Rd of April 2026, DOES ANYBODY KNO ABOUT THIS PLEASE TEX ME BAK THANK UUU YOU ?????

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Good, Fast, and Trustworthy Service

CARD.com delivers excellent service that’s quick and completely reliable. Transactions process fast with no delays, and I always feel secure using their platform. Customer support is responsive when needed. Highly recommend for anyone seeking a dependable prepaid card.”[tradersunion +1]

August 12, 2025
Rated 5 out of 5 stars

Amazing bank

Amazing bank, but it will be more amazing if option like link external manually to transfer around, then I will give it 100 stars…

February 12, 2026

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