CARD.com Reviews 33,724

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the user-friendly platform and the wide selection of card designs available. Many people appreciate the excellent customer service, noting the patience and respect shown by representatives, and the quick assistance provided for concerns. The product itself is often described as a great card, with consumers highlighting features like early payday and the ability to add it to mobile payment apps. However, some customers also noted issues with payment processing, specifically money not appearing in their balance after transfers. There are also mixed opinions regarding overdraft protection, with some finding it insufficient or frequently declined, while others appreciate its availability after meeting requirements. A few other people also felt that customer service was inefficient or difficult to communicate with, particularly concerning lost funds or unreceived cards.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers praise fast transactions... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform and app to be... See more

Product

Reviewers mention positive feedback about the product. Many customers express satisfaction with the card's... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers report positive... See more

Service

People report ambiguous experiences with service. Many customers praise the excellent, quick, and reliable... See more

Based on these reviews

Rated 4 out of 5 stars

I have been a costumer for years and the only complaint I have is that I moved some money twice last week from Cashapp to my CARD.com account and it shows in my transactions history but never went on... See more

Company replied

Rated 4 out of 5 stars

I enjoy the 2 day early payday and that I've earned over draft availability, however I really bothers me that if not paid back within 24 hours there's a late charge. I think that if there are multiple... See more

Company replied

Rated 4 out of 5 stars

Its another vista debit card good to have but DONT like the fact they charge 10.00 for maintance which is bull once a month . WHAT ARE THEY ACUALLY DOING FOR 10.00 DOLLARS ????NOTHING!!!!!!!

Company replied

Rated 4 out of 5 stars

I haven't received my card or actually used the account but any account that keeps someone's money safe is ok w me

Company replied


Company details

  1. Financial Consultant
  2. Non-Bank Financial Service

About CARD.com

Written by the company

Your money, your way.

Our mission is simple; to enhance the financial lives of our customers with affordable, fun, and practical financial solutions.

Your money, your look.

Yes! You may have up to three different Card designs.

Trustpilot-GIF-Rotating-Remake-Initial.gif
Features

Break free from financial limitations.

CARD.com offers many convenient ways to add your money, including adding cash8 with Green Dot®, Western Union®, and through Direct Deposit from your employer or federal benefits provider. You can transfer funds from external bank account or mobile payment apps like Cash App, Venmo, and Paypal5, use ATMs to withdraw cash1, and shop near your home and even around the world.

1. While In-Network ATMs are available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. The standard Monthly Maintenance Fee is $9.95 and can be waived with a qualifying deposit. See the Demand Deposit Account Agreement for more details.

3. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.

4. The optional Savings Account linked to your CARD Premium Bank Account by Pathward is established by Pathward, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account.

5. Optional services (such as Venmo, CashApp, Google, Apple, Etc) are not CARD, Pathward or Visa products or services nor does CARD, Pathward or Visa endorse this offer. Third-party fees may apply.

8. Third party bank fees may apply.

9. Mobile Check Capture is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding at Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your Account. Unapproved checks will not be funded to your Account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms, and conditions may be associated with the funding and use of your Account. See your Demand Deposit Account Agreement for details.


Contact info

4.0

Great

TrustScore 4 out of 5

34K reviews

5-star
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Rated 1 out of 5 stars

Blank page

Says I was able to apply but
Ever time choose submit it’s like
The website goes blank I’m not
Sure how I am getting notifications and I was never able to submit

February 20, 2026
Rated 1 out of 5 stars

All you get is spam emails and phone…

All you get is spam emails and phone calls horrible to use.

February 19, 2026
CARD.com logo

Reply from CARD.com

Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. You can send us your inquiry in an email with a contact detail to best reach you at through supportDDA@card.com, and we will assist you as soon as possible.

Rated 5 out of 5 stars

The Card is awesome

The Card is awesome. I would recommend it to anyone that is interested.

February 18, 2026
CARD.com logo

Reply from CARD.com

Hi Leslie. We are glad you are enjoying everything that CARD.com has to offer. Thanks for sharing the love!

Rated 1 out of 5 stars
CARD.com logo

Reply from CARD.com

Hi. Thanks for reaching out! We sincerely apologize about the experience. Please make sure your account is funded before your physical debit card ships. You can fund your account using a virtual card through setting up direct deposit, adding your cash at participating retailers, external bank transfers, and mobile check capture. For more details, please visit our FAQs at: https://card.com/faqs/ or you can contact our customer support at (844) 227-3602, live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.

Rated 5 out of 5 stars

Solid experience deliver on their word…

Solid experience deliver on their word and they dont spam you on the backend. Highly recommend.

January 31, 2026
CARD.com logo

Reply from CARD.com

Hi Yasin. We are glad your are enjoying everything that CARD.com has to offer. Thanks for sharing the love!

Rated 3 out of 5 stars

I have been trying trying to apply for…

I have been trying trying to apply for a card for a while now and every time it gets close to the end it states uh-oh error every time needs to be corrected.

February 24, 2026
Unprompted review
CARD.com logo

Reply from CARD.com

Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00pm Central Time from Monday through Friday.

Rated 2 out of 5 stars

My overdraft hardly works and to many…

My overdraft hardly works and to many fees for transactions

February 5, 2026
Unprompted review
CARD.com logo

Reply from CARD.com

Hi Angie. Thanks for reaching out! We sincerely apologize about your experience. We're always here to help. You can waive your monthly fees with a qualifying deposit. For more details, please check our FAQs at: https://card.com/faqs/. For additional inquiries, you can also call our customer support at (844) 227-3602. Live agents are available 7:00 am to 7:00pm Central Time from Monday through Friday.

Rated 3 out of 5 stars

I'd want you guys to ACTUALLY help…

I'd want you guys to ACTUALLY help people who are in need. STOP giving them another link or rabbit hole to go down. People just want the help they are seeking.

February 4, 2026
CARD.com logo

Reply from CARD.com

Hi Shay. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday. You can also send us your inquiry and a contact detail to best reach you at through supportDDA@card.com and we will assist you as soon as possible.

Rated 5 out of 5 stars

Card.com

Great service

February 15, 2026
CARD.com logo

Reply from CARD.com

Hi Joanne. We are glad you are enjoying everything that CARD.com has to offer. Thanks for sharing the love!

Rated 5 out of 5 stars

I would love to be a part of this…

I would love to be a part of this family cuz it would seem this is something that I really need

February 14, 2026
CARD.com logo

Reply from CARD.com

Hello. We're so happy to hear that from you! Thank you for sharing the love!

Rated 1 out of 5 stars

What experience

What experience

February 12, 2026
CARD.com logo

Reply from CARD.com

Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. For more assistance, please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.

Rated 1 out of 5 stars

Customer service is AWFUL

Customer service is AWFUL. My card number disappeared and I lost $500.

February 11, 2026
CARD.com logo

Reply from CARD.com

Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please send us your inquiry through our customer support email at supportDDA@card.com with a contact detail to best reach you at and we'll assist you as soon as possible.

Rated 3 out of 5 stars

Dislike

Dislike: i tried money add paypal. Not added. Card.com virtual card not working adding money.

February 11, 2026
CARD.com logo

Reply from CARD.com

Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday. Alternatively, you can also visit our FAQs for helpful answers at: https://card.com/faqs/

Rated 5 out of 5 stars

Everything

Everything

February 10, 2026
CARD.com logo

Reply from CARD.com

Hi. We are glad your are enjoying everything that CARD.com has to offer. Thanks for sharing the love!

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