CARD.com Reviews 33,724

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the user-friendly platform and the wide selection of card designs available. Many people appreciate the excellent customer service, noting the patience and respect shown by representatives, and the quick assistance provided for concerns. The product itself is often described as a great card, with consumers highlighting features like early payday and the ability to add it to mobile payment apps. However, some customers also noted issues with payment processing, specifically money not appearing in their balance after transfers. There are also mixed opinions regarding overdraft protection, with some finding it insufficient or frequently declined, while others appreciate its availability after meeting requirements. A few other people also felt that customer service was inefficient or difficult to communicate with, particularly concerning lost funds or unreceived cards.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers praise fast transactions... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform and app to be... See more

Product

Reviewers mention positive feedback about the product. Many customers express satisfaction with the card's... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers report positive... See more

Service

People report ambiguous experiences with service. Many customers praise the excellent, quick, and reliable... See more

Based on these reviews

Rated 4 out of 5 stars

I have been a costumer for years and the only complaint I have is that I moved some money twice last week from Cashapp to my CARD.com account and it shows in my transactions history but never went on... See more

Company replied

Rated 4 out of 5 stars

I enjoy the 2 day early payday and that I've earned over draft availability, however I really bothers me that if not paid back within 24 hours there's a late charge. I think that if there are multiple... See more

Company replied

Rated 4 out of 5 stars

Its another vista debit card good to have but DONT like the fact they charge 10.00 for maintance which is bull once a month . WHAT ARE THEY ACUALLY DOING FOR 10.00 DOLLARS ????NOTHING!!!!!!!

Company replied

Rated 4 out of 5 stars

I haven't received my card or actually used the account but any account that keeps someone's money safe is ok w me

Company replied


Company details

  1. Financial Consultant
  2. Non-Bank Financial Service

About CARD.com

Written by the company

Your money, your way.

Our mission is simple; to enhance the financial lives of our customers with affordable, fun, and practical financial solutions.

Your money, your look.

Yes! You may have up to three different Card designs.

Trustpilot-GIF-Rotating-Remake-Initial.gif
Features

Break free from financial limitations.

CARD.com offers many convenient ways to add your money, including adding cash8 with Green Dot®, Western Union®, and through Direct Deposit from your employer or federal benefits provider. You can transfer funds from external bank account or mobile payment apps like Cash App, Venmo, and Paypal5, use ATMs to withdraw cash1, and shop near your home and even around the world.

1. While In-Network ATMs are available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. The standard Monthly Maintenance Fee is $9.95 and can be waived with a qualifying deposit. See the Demand Deposit Account Agreement for more details.

3. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.

4. The optional Savings Account linked to your CARD Premium Bank Account by Pathward is established by Pathward, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account.

5. Optional services (such as Venmo, CashApp, Google, Apple, Etc) are not CARD, Pathward or Visa products or services nor does CARD, Pathward or Visa endorse this offer. Third-party fees may apply.

8. Third party bank fees may apply.

9. Mobile Check Capture is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding at Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your Account. Unapproved checks will not be funded to your Account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms, and conditions may be associated with the funding and use of your Account. See your Demand Deposit Account Agreement for details.


Contact info

4.0

Great

TrustScore 4 out of 5

34K reviews

5-star
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Rated 3 out of 5 stars

BETTER QUALITY CARDS they wear out in…

BETTER QUALITY CARDS they wear out in months

February 13, 2026
Unprompted review
CARD.com logo

Reply from CARD.com

Hi. Thanks for reaching out! We're always here to help. If you are not replacing your card design with a new design, replacement Cards are free. Please see your Demand Deposit Account Agreement for details. Alternatively, you can also visit our FAQs regarding card replacements at: https://card.com/faqs/. For further inquiries please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.

Rated 1 out of 5 stars

I gmailed them twice and nobody got…

I gmailed them twice and nobody got back to me. I tried putting money on the virtual card do I can get my physical card and it doesn't let me.

February 6, 2026
CARD.com logo

Reply from CARD.com

Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday. You can also send us your inquiry through our customer support email at supportDDA@card.com and a contact detail to best reach you at.

Rated 5 out of 5 stars

It's easy to use

Not much really

February 2, 2026
CARD.com logo

Reply from CARD.com

Hello. Thanks for sharing your love for CARD.com. It means so much to us!

Rated 5 out of 5 stars

Card star rating

Super user friendly, easy navigate etc.
Such a good payment card

February 9, 2026
CARD.com logo

Reply from CARD.com

Hi Sean. We are glad you are enjoying everything that CARD.com has to offer. Thanks for sharing the love!

Rated 3 out of 5 stars

Card.com is good

Card.com is good
But it would better if have instant deposit, instand withdraw and other options
Unfortunately , feature very limited
Even P2P to another member

January 30, 2026
CARD.com logo

Reply from CARD.com

Hello. We're so happy to hear that from you! Thank you for sharing the love. You can set up our QuickPay Direct Deposit feature and you can get paid up to 2 days early. You can also visit our FAQs for more details about anything CARD.com related at: https://card.com/faqs/ or you can call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to best assist you with your CARD.com inquiry.

Rated 2 out of 5 stars

You donot have a Good overdraft…

You donot have a Good overdraft protection on fundd that are deposited monthly
Other Card plans are better Im hoping my wife leaves you plan as well.

February 1, 2026
Unprompted review
CARD.com logo

Reply from CARD.com

Hi Jacintha. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to further and better assist you with your CARD.com inquiry.

Rated 4 out of 5 stars

Everything is pretty good except it is…

Everything is pretty good except it is hard to understand some of the non English speaking agents or representative.

February 4, 2026
Unprompted review
CARD.com logo

Reply from CARD.com

Hi Rizzo. We're so happy to hear that from you! Thank you for sharing the love! We sincerely apologize about the experience with customer service. You can send us your CARD.com inquiry with a contact number to best reach you at through our official customer support email at: supportDDA@card.com, and we will answer your CARD.com inquiry as soon as possible.

Rated 5 out of 5 stars

Great try it

Great try it

January 11, 2026
CARD.com logo

Reply from CARD.com

Hello Desmond. We're so happy to hear that from you! Thank you for sharing the love!

Rated 1 out of 5 stars

Good

Some what good for some things

January 27, 2026
CARD.com logo

Reply from CARD.com

Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to best assist you with your concerns.

Rated 2 out of 5 stars

The cards themselves wear out way too…

The cards themselves wear out way too quickly and having a $10.00 monthly fee is beyond riciculous.

EDIT: I am well aware of the qualifications for "fee waiving" but the long and short is: that ain't how reality works! If someone's job doesn't pay more than what their weekly deposits are, there's no way in hell more money can be deposited. So, NO, that does NOT apply to the majority of the population.

February 1, 2026
Unprompted review
CARD.com logo

Reply from CARD.com

Hi Trista. Thanks for reaching out! We're always here to help. You can visit our FAQs regarding about your debit card under: "Can I change my card design" at: https://card.com/faqs/. You can also waive your monthly maintenance fee by setting up a qualifying deposit which can also be found in our FAQs. Furthermore, you can contact our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.

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