KeyMe Locksmiths Reviews 

4,391
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the technicians are professional, extremely friendly, and very quick to resolve unexpected lockouts or vehicle entry issues. Many individuals also appreciate the clear communication, timely updates, and efficient service provided when needing replacement keys or programming new fobs. Some reviewers were not happy with unexpected high costs, surprise fees, and a complete lack of transparent upfront pricing before the technicians started working. A few other people also felt that customer support was completely unhelpful, reporting difficulty reaching someone on the phone and experiencing frustratingly long wait times for help.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise technicians for... See more

Price

Customers had negative experiences with price, frequently highlighting a lack of transparency and unexpected... See more

Staff

Users describe ambiguous interactions with staff. On one hand, many reviewers praise the technicians for... See more

Product

People report negative experiences with product quality, expressing widespread disappointment with keys that... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying widely among consumers.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Won’t give timing until payment made. Dispatcher said it would be posted as urgent (it was) and once payment was made, text was sent indicating 1 hour before tech would arrive. Very stressful and woul... See more

Company replied

Rated 3 out of 5 stars

sometimes there is no available locksmith services how ever that time keyme lock smith will be available. that's great but it is way more expensive than local services commonly we find. Anyway you guy... See more

Company replied

Rated 4 out of 5 stars

Only issues was the 45 minute wait time, while my per was locked in the running vehicle, it took fir them to come from so far away (Ellaworth to Bangor). You told me more than once your response time... See more

Company replied

Rated 4 out of 5 stars

AI sent me to a 3rd party when I should have found local person and not had to spend $80 extra dollars. I will be more careful when searching next time

Company replied


Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Key Duplication Service

Written by the company

KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.


Contact info

3.3

Average

TrustScore 3.5 out of 5

4K reviews

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3.3

All reviews

(4,391)

251 reviews in the last 12 months

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Rated 5 out of 5 stars

Showed up quick

Showed up quick. On a Sunday too.
Got me a couple keys done in a timely manner.
It was exactly what I needed when I needed it. And that’s spot on service

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

The service guy showed up a lot sooner than expected because he was around the corner from me. He was very sweet and polite and got the job done fairly quickly. I don't remember his name but I highly recommend him! The price was on the higher side but I didn't mind paying it because I was so desperate to get home, LOL!

August 28, 2026
Rated 5 out of 5 stars

Blake the locksmith the best.

Blake was excellent responding quickly arriving when he said. He is exceptionally professional, very knowledgeable. Did a great job. I am going to recommend everybody. I know to him. He was a pleasure to deal with and a very nice young man. I couldn’t recommend this young gentleman with any higher praise. he is the best.

August 29, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service! USE REAL LOCAL LOCKSMITHS! Not this Uber rent a side hustle locksmith.

A guy shows.up.without the correct equipment barely speaking English and states he cant do the job. Yet he marks.it complete and they charged me anyway. After multiple calls I was able to get a refund initiated.

Meanwhile a local REAL locksmith helped.and was LESS epensive!

August 21, 2026
Rated 5 out of 5 stars

Darren is a Complete Professional

Darren, the tech who performed the work was professional and clearly explained the processes he would use and all prices that would be charged, based on my choices.

Darren also followed up as promised. He is a complete professional.

The value received for the clearly defined pricing, including sales taxes, was excellent.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

I recommend

I called and they send one of the technical experts 10 min plus 10min
To solve my car problem keep up the good work guys you awesom

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

I would love to leave zero stars but…

I would love to leave zero stars but left one to get your attention. Called for service and while I was asking for assistant the gentle man just hung up. I called to let him know about my review on his service he was cocky and said go ahead. sad hope he not the owner this is bad for business.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Called and requested services for lost…

Called and requested services for lost keys, needed a key cut. It was estimated 30-40 minutes, got a return call 5 minutes later and Belal was arriving in 15, he was fast, efficient and the key worked perfect in door lock and ignition. Recommend this guy 5Stars

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Nice Guy , he told me the prices before he started and answered all my Questions. He also gave me a breakdown of each service performed.
and a detailed receipt of service's performed.
Cool to see all the tools needed to do the job professionally.
Very satisfied. Thank you team.

August 26, 2026
Unprompted review
Rated 2 out of 5 stars

Get a written/text quote FIRST!

Response was quick BUT get a written quote before they show up. Tech will NOT adhere to price discussions over the phone. $145 was verbally discussed. Told Tech NOT to come if he can’t do the job for $145. Tech says “Okay we will work it out when I get there.” Tech completes the job then tells me he needs to charge $182. I paid the $182 but will NEVER use this company again.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

The speed in which they were able to…

The speed in which they were able to get the job done

August 25, 2026
KeyMe Locksmiths logo

Reply from KeyMe Locksmiths

bob palmer,

We're happy to hear that our efficiency met your expectations! We appreciate your positive feedback.

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

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