KeyMe Locksmiths - DeSoto (2177) Reviews 3

I contacted KeyMe to unlock my car because I had gotten my keys locked in the trunk. When they came, the guy Antonio A. showed up to retrieve my keys. He had informed of the price and that if he had to get in trunk, it would be $50 extra. I replied, "ok." He managed to get in my car, but the lock system didn't allow us to open the trunk, so he had to remove the lock cylinder from my driver side door. He had informed me that he was having a hard time removing the cylinder as I watched him and asked what he was doing. He grabbed a small flat head and began trying to pry it off from the top of the cylinder and at the bottom, in which he caused damage to my vehicle and chipped my paint to the metal. Once he finally retrieved my keys, he was having a hard time putting the cylinder back on as well. I watched the process from beginning to end, as did my friends husband because he tried to assist by trying to open my backseat so we could climb thru the trunk. Not once did my friend touch the door, only Antonio. I have asked this company to compensate me for the damage to my vehicle or refund my money in full amount, and they have only offered me $50 in return even tho their driver is responsible for the damages to my vehicle. I do not recommend anyone do business with a company like this that does not take accountability for their technicians' carelessness in managing a task he is supposed to be trained to do. Also, their disregard for the personal property of their customers.